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Three-Phase UPS Solutions © 2008 Eaton Corporation. All rights reserved. Powerware Series Three-Phase Product Lineup Covering 10-1100 kVA with single systems and providing paralleled capacity up to 8.8 MVA 2 2 The Value of Eaton Eaton Three-Phase UPSs provide the greatest combination of benefits, delivering tangible benefits for specifying engineers, consultants and end users » Lowest Total Cost of Ownership industry-wide » Superior Performance and efficiency » Real-time Information and Control » World-class Support and Service Eaton 9390 3 3 Low TCO Low TCO Improving the bottom line Eaton UPSs deliver low TCO from advances in several product facets » » » » » » 400V Site Design High Power Density – small system footprints Reduced weight and transportation costs Low installation and Leading Efficiency – Quantifiable Benefits Maintenance Scalability 4 4 Low TCO – Leading Efficiency Two complementary Eaton-proprietary technologies, maximizing UPS efficiency under any condition! Variable Module Management System (VMMS) » Maximized efficiency in double conversion mode » Both in single- and multi-UPS systems applications Energy Saver Systems (ESS) » The ultimate savings: 99% efficiency » Automatic fast transfer to double conversion mode when needed (in less than 2 ms) Energy Advantage Architecture Higher System Efficiency No Compromise On Reliability 5 5 Low TCO – Leading Efficiency Energy costs are overwhelming equipment costs in data centers. » UPS electrical losses account for 5-10% of the overall electrical expenditure.* Eaton’s Energy Saver System drives these losses down to nearly zero. The energy savings recovers the cost of the UPS in less than 5 years. * Underlying figures from The Invisible Crisis in the Data Center: The Economic Meltdown of Moore’s Law, Uptime Institute, 2007 6 6 Low TCO – Leading Efficiency ESS Efficiency 99% – across the complete operating range 7 7 Low TCO – Leading Efficiency The energy savings from ESS typically recovers 100% of the UPS cost over a 3-5 year period » At 250kW of critical load, the savings is equivalent to $4000 per year per point of efficiency gain. Backing up your 250kW load with an ESS UPS is equivalent to pulling 29 cars off the road. 8 8 Low TCO – Leading Efficiency How to maximize efficiency with lighter loads in double conversion mode, especially in multi-UPS and redundant system configurations? Solution #1: Concentrate load on certain UPS’s to maximize UPS load level and overall system efficiency » Some energy savings • Limited to multiple-UPS systems (with several UPS in parallel) • Still not optimal Solution #2: Eaton 9395 and its Variable Module Management System » Automatically optimize efficiency at UPM level • Concentrate the load on certain UPM’s to maximize overall system efficiency » Only possible thanks to modularity of Eaton 9395 UPS • Not limited to multiple-UPS systems • Achieve even higher optimization thanks to UPM’s modularity 9 9 Low TCO – Leading Efficiency Example with same load applied to different multi-UPS configurations 10 10 Low TCO – Leading Efficiency 9395 UPS Efficiency 96 94 92 Eaton 9395 1100kVA UPS Efficiency % 90 Eaton 9395 825kVA UPS 88 93951100kVA 550kVA with VMMSand N+0configuration* configuration* 9395 andN+0 Eaton 9395 550kVA UPS 9395 825kVA with VMMS 86 Eaton 9395 275kVA UPS VMMS allows to shift to higher efficiency (accordingtoto curves (according system’sredundancy redundancy system’s requirements) requirements) 84 82 Typical Operations Range 80 78 up to N+0 VMMS efficiency curve Load kVA 9395 275kVA 9395 550kVA 9395 825kVA 9395 1100kVA 9395 VMMS N+0 Notes: - Scaled drawing - VMMS and N+0 curves using VMMS default max UPM % load level @ 80% (*) 11 11 Low TCO – 400V Site Design 480V AC » Losses through the UPS, isolation transformer/PDU, and server equipment » End-to-end efficiency of approximately 76% 12 12 Low TCO – 400V Site Design 600V AC » » » » Used primarily in Canada Can provide small savings in equipment costs, and utilizes lower currents Requires multiple isolation transformer-based PDUs End-to-end efficiency of approximately 76% 13 13 Low TCO – 400V Site Design 400V AC » Commonly used throughout the world » PDU isolation transformers eliminated » End-to-end efficiency of approximately 80% 14 14 Low TCO – 400V Site Design $592k $689k $97k $7,027k $7,284k $257k $7,619k $7,973k $354k $6,072k $7,284k $1,212k $6,664k $7,973k $1,309k 15 15 Low TCO – High Power Density Eaton three-phase UPSs offer the highest power density. The small footprint designs allows existing facilities to increase capacity without expensive building modifications, and allows new construction to maximize revenue generating floor space vs. support space. 9390 IT Competitor A Footprint Competitor B Footprint 16 16 Low TCO – Reduced Weight and Transportation Costs The Eaton 9395 UPS » Lighter weight results in about 20% carbon reduction due to transportation » 15 tons of CO2 emissions are saved every 100 MVA worth of data center UPS is shipped 500 miles, compared to legacy equipment » Lowest energy required for production (50%-80% reduction compared to legacy equipment) » Up to 50% reduction in required floor space » Reduction of hazardous materials 17 17 Low TCO – Reduced Weight and Transportation Costs CROSS COUNTRY FREIGHT COST FOOTPRINT DIMENSIONS MANUFACTURER kVA (kW per ft2) WEIGHT (ft2) (W x D x H, in.) Eaton 9395 550 29.6 2977 16.7 73.6 x 32.7 x 73.7 $893 COMPETITOR A 500 24.1 6900 18.7 69.0 x 39.0 x 82.0 $2,070 COMPETITOR B 500 24.0 5226 18.8 80.7 x 33.5 x 76.7 $1,568 COMPETITOR C 500 23.9 5512 20.9 94.0 x 32.0 x 71.0 $1,654 COMPETITOR D 500 23.1 5795 19.5 72.0 x 39.0 x 78.0 $1,739 COMPETITOR E 600 20.6 6373 29.1 99.8 x 42.0 x 80.0 $1,912 COMPETITOR F 500 15.1 6930 29.9 114.2 x 37.7 x 79.7 $2,079 DENSITY » Freight Savings: Half the freight cost » Fits through all doors, freight elevators, no dismantling, no need for crane rental » Easier handling, eliminates most floor loading concerns 18 18 Low TCO – Reduced Installation and Maintenance Costs Traditional multi-module installations involve 3 times the connections for inter-unit power and communications cabling 225 kVA + 225 kVA + SBM or Tie The 9395 is a completely integrated large system. Everything is pre-wired and fully front-accessible with top or bottom cable entry standard. SIGNIFICANT SAVINGS IN CABLING AND INSTALLATION TIME 19 19 Low TCO – Scalability “Inside the Box” – Single Module Upgradeability “Outside the Box” – Multi-Module Systems » Parallel for redundancy or capacity » Individual battery support removes a single-point-of-failure possibility Powerware® Hot Sync Paralleling Technology » » » » » » Eliminates a single point of failure opportunity Peer-to-peer paralleling without wires Eliminates BUNDLES of inter-cabling Easy to parallel units Firmware setting changes Hot Sync CAN bridge Card 20 20 Superior Performance Superior performance is crucial to your business Eaton uses advanced systems and redundancy to ensure maximum uptime even when parts fail and systems malfunction » Redundancy » Superior battery management » Hot Sync paralleling 21 21 Consistent Reliability – Redundancy Data center efficiency surveys reveal that UPSs are often under loaded at 50% or lower. ISBM UPM 1 UPM 2 REDUNDANT UPMs End users purchasing a 9395 with more than INTEGRATED one UPM can choose SBM (ISBM) the inherent redundancy option. Anytime the load is below 50% capacity, it is automatically redundant. » No other UPS manufacturer can offer this additional value to customers without adding a costly second UPS system. » It may be the single most important feature that saves the customer from dropping their load. 22 22 Consistent Reliability – Superior Battery Management Conventional knowledge says that batteries must be subjected to continual float charging to maintain backup time and health of the batteries. Eaton engineers questioned this concept because: » Data shows that most VRLA batteries designed with a 10-year useful life are replaced every 4-5 years. » Float charging a battery accelerates positive grid corrosion of the lead plates reducing service life. » Float charging causes extra heat within the battery system, as compared to a cyclical charging system. And everyone knows that heat is a major factor in battery life. 23 23 Consistent Reliability – Superior Battery Management ABM consists of three operating modes: » Charge Mode » Rest Mode » Test Mode The UPS enters Charge mode under any of the following conditions: » Whenever the UPS is commanded to turn on » After any Utility power outage lasting longer than 15 seconds » Whenever the battery is replaced (or the battery breaker is opened and re-closed) What if the battery is called upon to support a load when the UPS is near the end of its rest mode? Using a 15 minute battery as an example, the battery would provide all but 30 seconds of its 15 minute backup time. This is proportionally true for other battery sizes. 24 24 Consistent Reliability – Superior Battery Management 25 25 Consistent Reliability – Hot Sync No “single-point” failure » Units synchronize to Utility or load bus independently » Units load share within 5% independently » Units “selective trip” instantaneously » All without depending on inter module wiring! Accomplished without “Master/Slave” configuration » No Master “sync” or “load control signal” needed » Enhanced Reliability and Simpler installation » Easier and Quicker to troubleshoot » Tie cabinet (ISBM) is simple/reliable in concept and in implementation 26 26 Real-time Information and Control Real-time Information and Control Keeping data centers and facilities online requires real-time information and control capabilities. Eaton UPSs offer flexible options to interface with multiple systems and give customers the best control. 27 27 Real-time Information and Control Eaton Three-phase UPSs offer a variety of connectivity cards to provide custom information and control options to end-users » Web/SNMP » Modbus » AS400 relays » Serial port » Industrial Relay Card » Environmental monitoring probe » Hot Sync CAN Bridge Card 28 28 Real-time Information and Control – PowerXpert 29 29 Real-time Information and Control – ConnectUPS ConnectUPS Web Interface 30 30 Real-time Information and Control – IPM/IPP Intelligent Power Manager software for monitoring » Monitor and manage multiple power devices across the network from any PC with an Internet browser » Compatible with VMware’s vCenter™ Server • View your power and network devices from the same vCenter dashboard • During a power event, the software triggers vMotion™ to transparently move virtual machines to an available server on the network for zero downtime Intelligent Power Protector software for shutdown » Gracefully shuts down computers and virtual machines/servers (powered by an Eaton UPS) during a power outage that lasts longer than the available battery runtime Download from the Power Quality website: www.eaton.com/intelligentpower 31 31 Real-time Information and Control – eNotify MONITORED UPS AND BATTERY CUSTOMER MONITORING CENTER CONNECTIVITY Equipment • Eaton 3-phase UPS (9395, 9390, 9315, 9315 SBM, 9355, 9330, BladeUPS) • Eaton 1-phase UPS (9140, 9155, 9120, 9125, 9130, 9135, 9170+) Connectivity • Web/SNMP card via customer-supplied e-mail server connection • Daily outbound-only heartbeat e-mail from UPS to CRC for secure connectivity • 48 alarm events, 11 critical alarms • No remote control capability • • • • Back Office (CMC) Monitors more than 1,500 UPS systems Collects, stores & trends data Uses anomaly detection system to proactively identify & act on potential load-loss events Customers can receive monthly reports, real-time notification, & call CMC 7x24 with questions SERVICE DELIVERY Service Delivery • National coverage — 240 field technicians in US and Canada • 24x7 coverage with 4-hour response in top 50 markets • Remote repair/ diagnostics expedites delivery 32 32 Support and Service Support and Service Eaton UPSs are a long-term investment, with the ability to have a service life of 20 years or more! That’s why we have a dedicated support and service team to assist customers with routine maintenance and questions to keep your investment running smoothly. 33 33 Why Customers Buy Eaton Service » Service technician’s expert knowledge of Eaton products » Deal direct with the factory » Quick response by having 240+ field technicians » 24x7x365 emergency access for service contract customers to technical support and on-site technician » Safety – our technicians are trained and equipped to work within the latest OSHA and NFPA safety guidelines » Access to field parts inventory maintained by technician » Increased reliability – experienced technician with factory training, technical support resources, focused on a specific manufacturer’s product Source: Hahn Consulting UPS VOC Needs Assessments, 2002-2006, based on Eaton UPS 3P customer phone and personal interviews 34 34 Eaton Service Numbers » Average number of emergencies successfully responded to annually >5,000 » Average speed of answering phone calls = 16 seconds » FirstTime Fix = 75% (2010) » Average tenure of Eaton field technician employees = 10.2 years » Number of Preventive Maintenance visits completed annually = >30,000 » Number of factory training hours in 2009 for Eaton field technicians = 12,480 hours » Training time for a new Eaton field technician = minimum of 16 weeks classroom/lab training, and up to one year of mentoring in the field » Overall Customer Satisfaction = 99% (2009) Source: Hahn Consulting UPS VOC Needs Assessments, 2002-2006, based on Eaton UPS 3P customer phone and personal interviews 35 35 Field Technician Coverage – US & Canada 36 36 Field Technician Coverage – Global Reach 37 37 Sections 9x55 9390 Success Stories 9395 38 38 9X55 – Overview Product Snapshot Power Rating: 8-30 kVA Topology: Double-Conversion On-line Input Power Factor: >0.99 at full load Output Power Factor: 0.9 pf Input/Output Voltage: 208/208 or 220/220 input 120/208/240 Split Phase (9155) 480/208 or 600/208 w/ xfmr Frequency: 50/60 Hz selectable, auto-configuring Configuration: Tower 39 39 9X55 – Low Total Cost of Ownership 15 kVa Comparison Battery Runtime = 5 Minutes Footprint = 408 Square Inches 20 kVa Comparison Battery Runtime = 18 Minutes Footprint = 680 Square Inches Competitor C 15 kVA Battery Runtime = 5 Minutes Footprint = 1320 Square Inches Competitor C 20 kVA Battery Runtime = 5 Minutes Footprint = 1320 Square Inches At 15 kVA, the 9355 occupies 70 percent less footprint At 20 kVA, the 9355 occupies 48 percent less footprint and delivers over three times the battery runtime 40 40 9X55 – Low Total Cost of Ownership 10 & 15 kVA Configurations Dimensions (inches) Runtime (min) 10 kVA 15 kVA Product W D H Footprint (square inches) 9355 12 34 32 408 9 5 Competitor A Competitor B Competitor C 21 24 33 33 36 40 59 82 63 693 864 1320 9 9 9 5 5 5 Competitor D Competitor E 36 24 20 33 35 64 720 792 9 9 5 5 Dimensions (inches) 20 kVA 30 kVA 20 & 30 kVA Configurations Dimensions (inches) Product W D H Footprint (square inches) 9355 20 34 66 680 18 11 Competitor A Competitor B Competitor C 21 24 33 33 36 40 59 82 63 693 864 1320 5 5 5 5 5 5 Competitor D Competitor E 36 24 20 33 35 64 720 792 5 5 5 5 75% smaller footprint! 13% more capacity! Up to 350% more runtime! 41 41 9X55 – Unique Product Features Integrated Power Distribution Modules provide customized distribution and connectivity 42 42 9X55 – Power Distribution » Factory Installed on-board Power Distribution Modules » PDM is equipped with circuit breakers, terminal block, and configurable output plugs » Maximum of 4 panels per PDM » The combined quantities of single locking receptacle panels (shown with an *) must not exceed 4 per PDM » PDM is ordered using 4 dedicated digits in the UPS CTO number. » PDM ships attached to the UPS PDM Panels: (2) 5-15R (2) 5-20R UL (2) 5-20R CSA (2) 6-15R (2) 6-20R (2) L5-15R (1) L5-20R* (1) L5-30R* (2) L6-15R (1) L6-20R* (1) L6-30R* (1) L14-20R* (1) L14-30R* (1) L21-20R (1) L21-30R IEC 320 C13 and C19 panels available (120V) 43 43 9X55 – Power Distribution The 9355’s on-board power distribution module is compatible with Eaton’s optional rack power modules (RPM) and enclosure power distribution units (ePDU™), providing maximum flexibility in distributing power throughout the facility or data center. Easier, Less Complex, and More Cost-Effective End-of-Row Solution for Price Sensitive Customer! Enabling Plug-and-Play Power Distribution Eaton RPMs and ePDUs simplify power distribution by reducing the number of cables to manage and distribution points to monitor Back To Main 44 44 9390 – Overview Product Snapshot Power Rating: 20-160 kVA Topology: Double-Conversion On-line Input Power Factor: >0.99 at full load Output Power Factor: 0.9 pf Input/Output Voltage: 208/208, 400/400, 480/480, 480/208, 600/600, 600/208 Frequency: 50/60 Hz selectable, auto-configuring Battery Types: VRLA, AGM, Gel, Wet Configuration: Tower 40 kVA 9390IT 20-80 kVA 45 100-160 kVA 45 9390 – Low Total Cost of Ownership Energy Saver System 46 46 9390IT – Low Total Cost of Ownership Dimensions (inches) Product W D H Footprint (square inches) 9390IT 28 31 74 865 Competitor A 59 38 79 2238 Competitor B 60 36 72 2136 61% smaller footprint! 13% more capacity! 47 47 9390 – Unique Product Features » Optional Integrated Batteries (9390IT) » Full compliment of Line & Match distribution cabinets (Pisano’s Grand Statement Here) » Serviceable design 48 48 9390 – Unique Product Features Line and Match system accessory cabinets » Use the most economical option (space and cost) to meet your site requirements. No other manufacturer offers the flexiblity of the Eaton 9390 line of accessory cabinets. IBC IAC IDC 49 49 IAC 9390 IAC cabinet is available in three configurations » Maintenance Bypass » Parallel Tie » 42 Pole Distribution Maintenance Bypass Tie Distribution 50 50 IDC Integrated Distribution Cabinet Incorporates any or all of three functionalities within a single cabinet » Maintenance Bypass » Step Down Transformer » Power Distribution • With (2) 42 pole load centers • With (1 to 6) distribution breakers • With (1) 42 pole panel and • (1-3) 225A SFBs 51 51 9390 IBC Variable battery bus configurations » » » » » 384VDC – 480VDC (192 – 240 cells) Virtually limitless runtime possibilities Size batteries based on runtime, or Size batteries based on lowest cost 0.8 and 0.9pf runtime Charts for sizing kVA upgrade support IBC-S » Up to 16 minutes @ 40kVA » Up to 7 minutes @ 80kVA IBC-L » 10 minutes to several hours… IBC-S IBC-L 570mm/22.5” WIDE 1085mm/42.7” WIDE 52 52 Serviceability 100% Front Access » Fast, easy access » Unit can be backed up against wall or into a corner » No clearance needed at rear or sides Fast repair and return to service Mean time to repair (MTTR) less than 30 minutes » Power modules are field-replaceable units » Fan tray is a field-replaceable unit » Slide in/out design 9390 provides the best serviceability 53 53 Serviceable Design (40/80kVA) X-Slot communication bays System Control and interface boards Top cable entry area Replaceable converter/inverter modules Redundant power supplies Slide out fan tray Input/Output connections DC connections Modular static switch assembly Back To Main Bottom cable entry area 54 54 9395 – Overview Product Snapshot Power Rating: 225-1100 kVA Topology: Double-Conversion On-line Input Power Factor: >0.99 at full load Output Power Factor: 0.9 pf Input/Output Voltage: 400/400, 480/480, 480/208 Frequency: 50/60 Hz selectable, auto-configuring Battery Types: VRLA, AGM, Gel, Wet Configuration: Tower 55 55 9395 – Low Total Cost of Ownership Energy Saver System 56 56 9395 – Footprint CROSS COUNTRY FREIGHT COST FOOTPRINT DIMENSIONS MANUFACTURER kVA (kW per ft2) WEIGHT (ft2) (W x D x H, in.) Eaton 9395 550 29.6 2977 16.7 73.6 x 32.7 x 73.7 $893 COMPETITOR A 500 24.1 6900 18.7 69.0 x 39.0 x 82.0 $2,070 COMPETITOR B 500 24.0 5226 18.8 80.7 x 33.5 x 76.7 $1,568 COMPETITOR C 500 23.9 5512 20.9 94.0 x 32.0 x 71.0 $1,654 COMPETITOR D 500 23.1 5795 19.5 72.0 x 39.0 x 78.0 $1,739 COMPETITOR E 600 20.6 6373 29.1 99.8 x 42.0 x 80.0 $1,912 COMPETITOR F 500 15.1 6930 29.9 114.2 x 37.7 x 79.7 $2,079 DENSITY 57 57 9395 – Unique Product Features » VMMS » SMaRT Certification » Inherent Redundancy » Easy Capacity Test » Concurrent Maintenance » Flexible/Scalable/Upgradeable 58 58 VMMS Principle Example With Same Load Applied To Different Multi-UPS Configurations 59 59 VMMS Applications VMMS can be used in all multi-module (multiple-UPM) 9395 systems » Single 9395 units from 550kVA to 1100kVA » Distributed parallel systems SBM Systems Typical Applications Where VMMS Particularly Efficient » Redundant N+1 and 2N systems UPS’s • Lightly loaded: typically operate at loads < 45% load level where efficiency is not optimal » Data Centers, especially when UPS system feeds dual corded servers » Any applications when load is not constant 60 60 SMaRT Certification The SMaRT Gold certified 9395 can contribute to points in two LEED Credit Categories for buildings and projects seeking certification. 61 61 Inherent Redundancy Option Next Generation Reliability Data center efficiency surveys reveal that UPSs are often under loaded at 50% or lower. End users purchasing a Eaton 9395 with more than one UPM can use the inherent redundancy capability. Anytime the load is below 50% capacity, it is automatically redundant. » No other UPS manufacturer can offer this additional value to customers without adding a costly second UPS system » It may be the single most important feature that saves the customer from dropping their load 62 62 Easy Capacity Load Testing The Eaton 9395 leverages an enhanced startup and commissioning offering exclusive to Eaton field technicians. It can take the place of some traditional load bank tests to save customers time and money during startup and commissioning. This load test ensures validation of performance of an installed UPS and can simulate various operations and power transfers. » No load banks to rent » No load connections needed » No wasted energy LOAD TEST CAPABILITY SAVES CUSTOMERS TIME AND MONEY 63 63 Easy Capacity Load Testing An Eaton field technician applies full load, tests & calibrates: Rectifier Inverter Battery – with option to perform full battery discharge test BIB RIB Static bypass switch Fuses Contactors Conductors No Output Connection & Load Bank Needed ADDITIONAL THERMAL IMAGING TESTS ARE POSSIBLE ON UPS, INPUT CABLES AND SWITCHGEAR 64 64 Easy Capacity Load Testing Easy Redundancy Test: » Eaton field technician can disable one UPM to demonstrate redundancy » Alternately loads each UPM to capacity in redundant systems X EASY SERVICE DISCONNECT FEATURE MAKES IT SIMPLE TO ISOLATE UPMS 65 65 Flexible, Scalable, Upgradeable On-site upgrade 275 kVA Redundant! On-site upgrade 550 kVA Redundant! Add another 275 kVA in the field for redundancy, or for capacity » Simply choose an ISBM sized for future growth » Leave space on the left side Enables flexibility for future changes in load demands, and new requirements for higher reliability 66 66 Concurrent Maintenance With the N+1 redundant designs of Powerware Hot Sync Technology (including units with the inherent redundancy option), you can completely isolate and service a redundant module, while the other module carries the load…no need to go to bypass for service “…high-availability cannot be achieved without considering the concurrent maintainability and the fault-tolerance of the underlying infrastructure” The Uptime Institute Back To Main CONCURRENT MAINTENANCE = HIGHER AVAILABILITY 67 67 Success Stories Success Stories our strongest advocates…customers 68 68 Our Customers: Collier County Eaton 9355 and 9390 UPS, eNotify and Service “They’re on the spot 24x7 if I need them. Whether I need to change a phone number in their system or have a question on a unit, they are very responsive.” David Holmes, Senior Facilities Management Department 69 69 Our Customers: Miami Dolphins Eaton 9390 UPS “Just last week we lost power for about 20 seconds at the training facility. If you were standing inside the data center, you'd never have known.” Joe Curbelo, Director of Infrastructure Services 70 70 Our Customers: Indianapolis Motor Speedway Productions Eaton 9355 UPS “We have the peace of mind that we won't lose data and that our data won't get corrupted... It allows all of our servers to keep on humming without interruption.” Scott Burgett, Maintenance Engineer 71 71 Our Customers: CoSentry 9395 UPS with Energy Saver System “Competitive offerings with a track record didn’t exist—at least not for a modular UPS of this size. This application afforded the purchase of one UPS, so we were obviously delighted to find that we could purchase redundancy—effectively two for the price of one!” Kevin Dorhmann, Chief Technology Officer 72 72 Our Customers: BMW Sauber Eaton 9395 UPS Hinwil, Switzerland With the 9395, BMW Sauber saves roughly one-fourth of the energy used by comparable systems. 73 73 Our Customers: Southwest Airlines Eaton 9355, 9315 and Powerware Plus 750 UPS; PowerTrust Service Plans “Gary Rose and Jason Renshaw know me and I know them. I don’t have to worry when they come on-site. They know my building. They know my loads. And they know how critical it is.” Steve Hurst, Project Leader 74 74 Our Customers: NetRiver Eaton 9395 UPS with Energy Saver System “That’s huge, because traditional UPSs are terrible in terms of efficiency. It’s like going to those places in the mall where you put your change in and get only part of it back. With this Eaton UPS, it’s like putting 100 pennies in and you get 99 cents back. Because we use billions of pennies, so to speak, it really adds up.” Adam Vierra, Sales and Marketing Manager 75 75 Our Customers: American Kennel Club Eaton 9390 UPS “We wanted to know that we could buy something appropriate for our current needs but not have to throw it out and replace it if our power needs changed in the future.” Charles Kneifel, Chief Information Officer 76 76 Our Customers: NextEnergy 9395 UPS “The nice thing about the 9395 is that a lot of the features that we needed developed were already there in some format.” Max Dorflinger, Director of Program Delivery 77 77 Our Customers: U.S. Navy Tactical Training Group Pacific 9395 UPS “The Navy doesn’t want to put in something that’s not energy efficient. Everyone is trying to save money these days, and energy efficiency is an important part of that. Without a reliable UPS, if we had a power outage, training would go down for the entire west coast— or beyond.” Tom Hurst, Facilities Manager 78 78 Our Customers: Washington Department of Ecology 9395 UPS “We are fully confident that the unit will handle everything we’re asking of it. The technician put it through extensive testing at the startup,” noting that assessments ranged from automatic transfer scenarios to load bank tests. “We know it’s going to hold the load.” Steve Strope, Facility Manager 79 79 Our Customers: UNC Pembroke PowerTrust Service Plan with 9355 UPS Field Tech: David Horrell “In David, we have a technician who is as reliable as our Eaton UPS,” Barry Graves says. “The performance of our systems is critical, so we can’t settle for anything less.” 80 80 Our Customers: Royal Caribbean Oasis of the Seas 20 UPS from 1 to 350 kVA 9395, 9390, 9355 and 9155 Marine UPS “We have worked with Eaton for over 10 years in all of our most demanding cruise ship construction projects,” says System Coordinator Ville Talsi of shipbuilding group STX Europe, Turku, Finland. “Their high quality products and field services around the world have guaranteed an enjoyable cruise experience for passengers and uninterrupted working for the sophisticated technology on board our ships.” Back To Main 81 81 82 82