Transcript The Role of a Mental Health Liaison in your Police Department

USING C.I.T AS A BASE AND
BUILDING ON IT!
The Benefits of a
Mental Health Liaison
in your Police Department
Adding the Law Enforcement Perspective
Photo taken from Google Images
Photo taken from Google Images
We are all connected
Consumer
Caregiver
MHL
Mental Health
Services
Law
Enforcement
The Fine Print
MultiDisciplinary
Forensic Team
Homeless
Outreach
D.A.’s
Office
County
Law
Enforcement
Agencies
Regional
Center
Mental
Health
Liaison
Patients
Right’s
County Jail:
CJMH
&
Sheriff’s
Office
NAMI &
Mental Health
Association
[FERC]
Psychiatric
Intake
Facility
Mobile
Crisis
Response
Team
County
Mental
Health
Services
Mental Health Liaison
Who could / should this be?
• Sworn vs. Civilian
• Agency specific vs. County wide
Benefits of dedicating a person…
• [If sworn] Credibility among rank and file regarding mental health
challenges
• Consistent availability to attend meetings
and / or trainings
• Opportunity to have meaningful partnerships
• Be the face to the mental health community which shows the dedication your
department has to it citizens
• Build a foundation to grow relationships
• Occupy a seat at the Mental Health table
• Have a voice when County Mental Health service decisions are made
Everyone Taking Responsibility
C.I.T. for
Patrol
Family Education &
Resource Center
5150 Training for
Family &
Care Givers
Family Education &
Resource Center
5150 Training for
Consumers
C.I.T. for
Dispatchers
Day to Day Tasks
• Review Reports for accuracy and recognize training points
• Identify high users of emergency services
• Available to members of your department for problem solving
specific calls for service
Other Ideas to Incorporate
Photo taken from Google Images
OAKLAND POLICE
DEPARTMENT
455 7th Street
Oakland, CA 94607
Mental Health
Resource Card
This resource card is being given to you by the
Oakland Police Department
in an effort to connect you,
your family, and/or caregivers
to the resources available
for mental health care in Alameda County.
Chief’s
Mental Health Advisory Committee
Adopted from Long Beach PD
Quarterly meeting: Bringing Managers and heads of key mental health
services to the table with a specific law enforcement agency
A way to inform the Chief of specific identified issues and use the time to
brainstorm and create solutions in your department including policy
changes
The Multi-Disciplinary Forensic Team
[MDFT]
A voluntary coalition of …
 Alameda County law enforcement agencies
 Alameda County Behavioral Health Care
Services
 Allied providers
Who agree to meet for the purpose
of assisting those individuals with
 Mental health challenges
 Substance abuse
 Co-occuring disorders.
The group focuses on high users of
emergency services who often require
police response for
 welfare checks
 involuntary hospitalizations
 arrests
due to chronic behaviors as a result of their disability.
The team is committed to assisting those
individuals to connect [or re-connect] with
programs and services available to them.
Our goal is to encourage recovery and reduce
recidivism in psychiatric emergency services and
jails for the benefit of the individual, their loved
ones and the community.
Opportunities to Educate
–The Public
–Consumers
–Family / Caregivers
Photo taken from Google Images
Mobile Evaluation Team [M.E.T.]
• Modeled after the Long Beach PD Team
• Police Officer partnered with a clinician
• Mode of Transportation:
Marked Police Car
• Primary Responsibility:
Respond to 5150 calls for service
Alameda County
C.I.T. Newsletter
Newsletter Ideas
• Feature articles from professionals and/or
county programs
• Highlight Upcoming training
• Informational Tips:
How do you know a loved one is decompensating?
• What’s New – advertise new programs etc…
• “Resource of the Month”
• CIT Statistics
– Officers Trained
– Participating Departments
Involuntary Hospitalizations:
5 tools for Managing the
Crisis.
Presented by: Officer Jeff Shannon
Tool #1
Use your Gut
Tool #2
Inject Calm
Tool #3
Communicate
Tool #4
Have a Plan
Tool # 5
Have Partners
Working with Families &
Consumers
Presented by: Annie Kim, Program Director,
Family Education and Resource Center (FERC)
&
Yaffa Alter, Empowerment Coordinator,
Peers Envisioning and Engaging in Recovery Services
(PEERS)
Family Education &
Resource Center
“You Are Not Alone”
“We’ve Been There,
We Can Help”
• FERC is a component of Alameda
County’s Community Services &
Support Plan
• FERC is funded by Mental Health
Services Act (MHSA) and operated
by the Mental Health Association of
Alameda County and under contract
with Alameda County Behavioral
Health Care Services
Peers Envisioning and Engaging in Recovery Services
“We envision an authentically inclusive community that
welcomes people with mental health and substance abuse
issues, and their families, with equal opportunities to live,
love, learn, lead, work, pray and play…
We see a community in which people with mental health
issues are not defined by their diagnoses, but by the life they
lead.”
Let’s Define….
Family
Consumer
Anyone who has care and
concern for a loved one of
any age with a mental
health challenge ….
An individual with
personal lived experience
of having a mental health
challenge
Parents, siblings, partners,
friends, neighbors,
roommate, colleague, etc
Brief history of the
Consumer movement
Myth: People with mental
illness are violent and
dangerous.
 Reality: People with mental
illness are no more violent
than anyone else. Actually,
people with mental illness
are more likely to be the
victims of violence than be
violent.
TRUE OR FALSE?
MYTH
 People with mental illness
are less intelligent.
REALITY
 Mentally ill people have
average or above-average
intelligence.
Myth: Recovery from mental illness is not
possible.
Reality: With appropriate treatment, the
majority of people with mental illness
show genuine improvement over time and
lead stable, productive lives.
Educating the Community – Ensuring Safety for All
• Pre-Crisis Plan




AB 1424 form/brief history
Identify early warning signs
W.R.A.P.
Support for FM/C
• Community Resources
 National Alliance on Mental
Illness (NAMI)
 Peer support
 Support groups (FM/C)
• Options
 Mobile crisis team
 Respite center
 Drop-off center
CALLING 9-1-1
The 5 W’s
WHO
WHAT
WHERE
WHEN
W___________?
Educating the Community
Ensuring Safety for All
Educating the Community – Ensuring Safety for All
• Preparing Before the
Police Arrive
 Appoint 1 FM to share
information; meet them outside
 Remove anything that can be
perceived as a weapon
 Turn-on lights
 Remove pets to a secure area
• When Police Arrive
 Present AB 1424
 Listen & Follow Instructions
Sharing with You…
Recognizing…
• We, both FM/Cs, are not at
our “best” during this time
• Traumatic for both
• Cultural differences
• Often times, calling the
police is a “last resort” –
we are trying to change this
What Helps…
•
•
•
•
Softer voice tone
Eye contact
Assure: “I’m here to help”
Asking:
–
–
–
–
Preferred name?
Hobbies?
Supports?
History?
• Community Resources
– NAMI
– Family & Peer support
Words & Language
BEWARE
Words & Language
DISEASE
Words & Language
IMPOSSIBLE
Sharing My Story….
Let’s W.R.A.P. It Up!
Questions for Our Team?
Thank You for Choosing Our Workshop!
How You Can Reach Us!
• Officer Doria Neff
• Annie Kim
Oakland Police Department
Oakland, CA
Mental Health Liaison
County C.I.T. Coordinator
Email: [email protected]
Family Education & Resource
Center
Main Office: 510.746.1700
Warm-line: 888.896.3372
Email: [email protected]
www.askferc.org
• Officer Jeff Shannon
Berkeley Police Department
Berkeley, CA
Email: [email protected]
Phone: (510) 981-5779
• Yaffa Alter
Peers Envisioning and Engaging in
Recovery Services
Main Office: 510.832.7337
Email: [email protected]
www.peersnet.org