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Defective Media Retention (DMR) Joy Jennings 5 February 2009 © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Agenda • Need for Data Security • DMR Overview • Customer Benefits • Accelerate 2 16 July 2015 Program The need for data security • Data Privacy Regulations • Noncompliance runs the risk of expensive regulatory or civil liabilities. • Concern over protecting their customers’ identity • Classified, proprietary and confidential information is vulnerable even on malfunctioning disk drives 3 16 July 2015 . Defective Media Retention • Cost Effective, Simple Service − which allows customers to retain faulty hard drive • Avoids − hassle and expense of paying to keep hard drive Or − cost associated with purchasing additional spares Hard drive average price £240 10% price difference standard v DMR pack Example DL380 list price difference £83 4 16 July 2015 What’s available ? Eligible Products Service Level Availability ISS Blade 3,4,5 year NBD 13x5 SWD BCS 5 16 July 2015 Commercial & Enterprise 24x7 4 hour response 6 hr call to repair Packaged Service Customer Benefits Security and Control – data will never leave their control Compliance – helps customer meet current data privacy Regulations Risk Mitigation – Proper control and disposition of sensitive data can Mitigate the risk of expensive regulatory or civil liability Convenience – Convenient, pre-paid HP Care Pack service. Removes the hassle and expense of ordering new hard disk Cost Effective – Eliminating the need to budget for unexpected replacement costs 6 16 July 2015 Further information • Customer information www.hp.com/uk/dmr • End User Brochure • SmartPortal DMR page − Click on HP Care Pack Services new page link − Click on DMR − Cheatsheets − Presentation 7 16 July 2015 Accelerate Sell >> Claim >> Spend!! Rewards your sales people for selling higher value services. HP Care Pack Service Points £ value Blade Infrastructure & Startup MSA 2000 3 year, 4 hour, 24x7, HW Support with DMR 300 Series ProLiant 5 Year onsite, 4-Hour Onsite Reponse, 24x7 with DMR 30 Series ProLiant 5 Year onsite, 4-Hour Onsite Reponse, 24x7 5000 5000 2500 £50 £50 £25 500 £5 Find out more www.hp-accelerate.com or ring 0845 217 1654 8 16 July 2015 Technology for better business outcomes