Transcript Safety, Health and Security

Attract – Acquire –
Retain – Develop Deploy
Safety, Health and
Security
Module 5
Safety Video
Safety Awards
Facts about Workplace Violence
• 1 in 4 employees report being harassed threatened
and attacked
• 1 million crimes committed at work each year
• 16% of assaults occur at work
• Workplace homicide victims are 80% male however
is the leading cause of occupational death among
women.
Facts about Workplace Violence
• Most common jobs experiencing homicide:
cab drivers
security guards
hotel clerks
convenience store clerks
hospital workers
Effective Risk Management
• Risk Management
• Involves responsibilities to consider physical, human, and
financial factors to protect organizational and individual
interests.
Focus of Risk Management
Health
Safety
Security
(Individual)
(Physical)
(Organizational)
Hidden Costs of Accidents
Health, Safety, and Security
• Health
– A general state of physical, mental, and emotional wellbeing.
• Safety
– A condition in which the physical well-being of people is
protected.
• Security
– The protection of employees and organizational facilities.
Legal Requirements for Safety and
Health
• Review
– Workers’ Compensation
– Family Medical Leave Act (FMLA)
– Americans with Disabilities Act (ADA)
• Reinstatement after injury
• Importance of Essential Job Functions
• Three Top Reasons for Injuries in the Workplace
– Overextending
– Falling
– Bodily Reaction
Certain jobs are deemed to be
hazardous…examples?
Selected Child Labor Hazardous Occupations (minimum age: 18 years)
Occupational Safety and Health Act
 Occupational Safety and Health Act of 1970
◦ Passed to assure safe and healthful working conditions.
◦ Applies to all organizations with at least 1 person
◦ Occupational Safety and Health Administration (OSHA) administers
provisions of the Act.
◦ Can engage in site visits and investigations
◦ Can refuse visit without a search warrant
◦ OSHA Enforcement Standards regulate equipment and working
environments:
 The “general duty” of employers to provide safe and healthy working conditions.
 Notification and posters are required of employers to inform employees of
OSHA’s safety and health standards.
Types of Violations under OSHA
• Imminent Danger- immediate concern of death or physical harm
• Serious- Probability of death or serious physical harm
• Other than serious- Impact health and safety, but unlikely death
• De minimis- not directly related to employees health and safety (e.g., no
doors on toilet stalls)
• Willful and Repeated- citations for things organizations have been cited for
in the past
Sample of Worker’s Comp Covered Injuries
Source: Adapted from Nicole Nestoriak and Brooks Pierce, “Comparing Workers Compensation
Claims with Establishments Responses to the 5011,” Monthly Labor Review, May 2009, 63.
Workers Compensation
• Who pays for it?
• What do you get if injured on the job?
• payments to replace lost wages
• payments to cover medical bills.
• retraining for another position if you have physical/psychological
impairment from the episode that makes you unable to work in the
position you had.
• False Workers Comp Claims
• Why so expensive?
• Higher medical costs
• Litigation Expenses
• Careful when you reinstate- ADA
Distribution of Nonfatal Occupational Injuries versus
Illnesses by Private Industry Sector, 2008
Five Domains of OSHA:
Enforcement
Standards
Material Safety
Data Sheets (MSDS)
Hazard Communication
Lock out/tag out regulations
Blood-borne Pathogens
Protection for workers exposed to blood and
other substances from AIDS
Personal Protective
Equipment (PPE)
Hazard analysis, training, and provision of PPE
to employees
Cumulative Stress
Disorders (CTDs)
Protection from muscle and skeletal injuries
from repetitive tasks
Work Assignments
Protection for reproductive health and refusal to
perform unsafe work
Guide to Recordability of Cases
Under the Occupational Safety
and Health Act
Source: U.S. Department of
Labor Statistics, What Every
Employer Needs to Know
About OSHA Record Keeping
(Washington, DC: U.S.
Government Printing Office).
Most Frequently Cited OSHA Violations
(general industry, non-construction)
1. Hazard communication program, training, labeling, and warnings
2. Inadequate machine guarding, including at point of operation
3. Lock out / tag out energy control program and procedures
4. Head protection: hard hats
5. Recordkeeping violation: unsatisfactory OSHA log of illnesses and
injuries
6. Inadequate emergency drenching facilities
7. Non-complying guardrails or handrails on stairs or work platforms
8. Guard adjustment on abrasive wheel machinery
9. Non-complying electrical wire cabinet boxes
10. Pulley guards on power transmission belts
Source: U.S. Department of Labor, Occupational Safety and Health Administration, www.osha.gov.
Approaches to Effective Safety Management
Dov Zohar’s Research on
Safety Climate
Safety Management
Safety Policies
and Discipline
Safety
Committees
Employee and
Workplace
Safety
Employee
Motivation
and Incentives
Safety Training
and
Communications
Now that a safety program is in place, responding to an accident
maybe the job of a safety committee or any HR person.
Phases of Accident Investigation
Substance Abuse
• Substance abuse
– Use of illicit substances or misuse of controlled substances, alcohol, or
other drugs.
– Covered under the ADA
• Types of Drug Tests
– Urinalysis
– Least Expensive
– Can Produce False Positives (rare)
– One of the most intrusive
– Radioimmunoassay of hair
– Fitness-for-duty tests
– Employees rights to privacy- discussed later
Common Signs of Substance Abuse
Transition your thinking from
reacting to safety issues to
preventing safety issues
Health Promotion
• Health Promotion
– A supportive approach of facilitating and encouraging healthy actions and
lifestyles among employees.
• Wellness Programs (Video)
– Programs designed to maintain or improve employee health before
problems arise.
• Research on ROI suggests good investment in general
• Return mostly in terms of reduced absenteeism, injury and turnover. Some return in
increased motivation although more difficult to quantify.
• Employee Assistance Program (EAP)
– Program that provides counseling and other help to employees having
emotional, physical, or other personal problems.
Health Promotion Levels
Security Post 9/11…How do we
manage different?
• What are some issues of security now we did not
think about pre-9/11?
• How do they influence how we manage?
• What do we expect the challenges will be in the
future?
Security
• Top Security Concerns at Work:
• Workplace violence
• Internet/intranet security
• Business interruption/disaster recovery
• Fraud/white collar crime
• Employee selection/screening concerns
Disaster Preparation And Recovery
Planning
First Aid/CPR
Hazardous Materials
Containment
Disaster Escape Means
Employee Contact Methods
Organizational Restoration
Efforts
Disaster
Training
Topics
Profile of a Potentially Violent Employee
Following Slides from First
Response Training by State of
Washington
*Disclaimer on Stereotypes*
Profile of a Potentially Violent Person
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White male
35-45 years old
History of rejection
Exhibits little humor
Hold grudges
Difficulty w/criticism
Poor social skills
Paranoid behavior
• No social connectedness
• Made past threats
• Preoccupied w/ guns,
weapons and/or war
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Avoids eye contact
Substance abuser
Extremist opinions
Sense of entitlement
Other Personality Factors
• Physical/Verbal intimidation
• History of Resolving conflict
• History of unwelcome sexual
• History of domestic violence
• History of interpersonal
• Recent termination or
with threats/violence
conflict with co-workers, etc.
comments and threats of
assault
perception that termination is
imminent
• Recent stress related to
family, finances, etc.
WSJ Article on Theft with
Highlights