Transcript CCSF Project Kickoff

PERMIT & PROJECT TRACKING SYSTEM
City & County of San Francisco
Permit & Project Tracking System
Historic Preservation Commission and Planning Commission| February 19 and 20, 2014
PERMIT & PROJECT TRACKING SYSTEM
Who’s Involved:
City Departments:
Vendors:
SOFTWA
RE
IMPLEMENTAT
ION
PERMIT & PROJECT TRACKING SYSTEM
History
2005-2006: Identified need to enhance
functionality. Commissioned studies
of business practices for both DBI
and Planning.
2008-2011: Implementation of DBI’s Business
Process Review and Planning’s
Action Plan. Selected vendor for
PPTS and entered into contract for
implementation.
2012-2014: System design and implementation
PERMIT & PROJECT TRACKING SYSTEM
ALL-IN-ONE SOLUTION
EP ArcMapTemplate
Permit Tracking
ArcMap Template
Miscellaneous
Permits
Case Editing
& Intake
Time Accounting
Parcel Information
PERMIT & PROJECT TRACKING SYSTEM
ONE SYSTEM, two user groups
STAFF:
PUBLIC:
Accela Automation
AccelaGIS
Accela Citizen Access
Accela GIS
PERMIT & PROJECT TRACKING SYSTEM
CITIZEN
ACCESS
WEB SITE
Visual mock up only >
PERMIT & PROJECT TRACKING SYSTEM
Accela Citizen Access
PERMIT & PROJECT TRACKING SYSTEM
Property Information Map
PERMIT & PROJECT TRACKING SYSTEM
USER REGISTRATION
LOGIN REQUIRED
...to conduct a
transaction such
as submitting an
application, paying
a fee, etc.
NOT REQUIRED
...to search for
information about a
property or project, or
to file a complaint.
PERMIT & PROJECT TRACKING SYSTEM
SEARCH
 Database integrated with Accela
GIS
 Search will be available for ALL
records in the system (both DBI
and Planning)
PERMIT & PROJECT TRACKING SYSTEM
Sample search results: CUs from July – Dec 2013
PERMIT & PROJECT TRACKING SYSTEM
APPLY: ONLINE APPLICATIONS
Planning will accept certain applications
online, such as:
• PPA, Certificate of Appropriateness, Permit to
Alter, Federal Section 106, Environmental,
General Plan Referral and In-kind Agreements,
Institutional Master Plan, Shadow Study, Wireless
• PPAs, Letters of Determination and Zoning
Verification letters may also be reviewed and
issued electronically
Project Review and Application Intake
meetings will be able to be scheduled
online
PERMIT & PROJECT TRACKING SYSTEM
TRACK: PROJECT STATUS
 The new system will track project status
at a very detailed level.
 For building permits, additional project
information will be available such as
fees, inspection scheduling and results,
as well as all routing and plan review
comments.
 For projects routed to Planning, each
review step will be visible.
 For example, in the “analysis” phase of
any permit or case routed to Planning,
you will see the following steps:
PERMIT & PROJECT TRACKING SYSTEM
PLANNING PROJECT STATUS
 Initial Review
 Design Review
Meeting
 Policy Meeting
 Preservation Meeting
 ZA Pre-Mail Meeting
 Plan Check
 Document Review
 Document Drafting
 On Hold/Off Hold
 Hearing Scheduled
 Supervisor Review
 Packet Published
PERMIT & PROJECT TRACKING SYSTEM
What the public will see:
PERMIT & PROJECT TRACKING SYSTEM
REPORTS
The new system includes detailed reporting features,
including volume, performance (plan review and
inspection turn-around times), land use data etc.
Accela “reports” also
include Word templates
pre-populated with
information from the
database.
PERMIT & PROJECT TRACKING SYSTEM
ACCESS ANYTIME
 The system will be available to both
staff and the public from anywhere,
24/7 via the Internet
 Building Inspectors as well as Building and
Planning Enforcement staff will have access to
the system in the field through the use of
mobile devices. Inspection results will be
instantly available online.
PERMIT & PROJECT TRACKING SYSTEM
PUBLIC OUTREACH
 Regular updates to the Building Inspection
Commission, DBI’s Public Advisory Committee, the
Planning Commission and HPC
 Citizen Advisory Group for hands-on testing and
feedback
 Presentations to Stakeholders (all interested parties)
 Training for the Public
PERMIT & PROJECT TRACKING SYSTEM
TIMELINE 2014
Today:
Building and Testing the System
JAN
FEB
MAR
APR
Spring:
Staff Training
and Public
Outreach
MAY
JUN
JUL
AUG
Summer:
System Live!
SEP
OCT
NOV
DEC
PERMIT & PROJECT TRACKING SYSTEM
Questions?