Transcript Leadership

The Leadership Checklist
Larry Potterfield
Founder and CEO
America Needs Baldrige!
Please accept my apology.
Why Baldrige?
•
•
•
Consistent, high-quality service
Sustainability
Management Framework was missing!
Baldrige Award 2009
Leadership
• Leadership Principles
• Leadership Checklist
The Leadership Checklist
?
About MidwayUSA
Vision – “To be the best-run…”
Vision
To be the best-run business in
America,
for the benefit of our Customers, by
systematically applying modern
Leadership and Management
Principles.
Company Goals
Customer Satisfaction
Employee Satisfaction
Vendor Satisfaction
Shareholder Satisfaction
The Leadership Checklist
?
The Leadership Checklist
#1 -- Unconditionally adopt the Baldrige criteria
The Leadership Checklist
#1 – Unconditionally adopt the Baldrige criteria
#2 -- Learn the Baldrige criteria
The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria
#2 -- Learn the Baldrige criteria
#3 -- Set a grand vision
Vision – “To be the best-run…”
Vision
To be the best-run business in
America, for the benefit of our
Customers, by systematically applying
modern Leadership and Management
Principles.
The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria
#2 -- Learn the Baldrige criteria
#3 -- Set a grand vision
#9 – Systematic, Effective Strategic Planning Process
The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria
#2 -- Learn the Baldrige criteria
#3 -- Set a grand vision
#9 -- Systematic and Effective Strategic Planning Process
#10 – Systematic and Effective Communication plan
The Leadership Checklist
#1 -- Accept and adopt the Baldrige criteria
#2 -- Learn the Baldrige criteria
#3 -- Set a grand vision
#9 -- Systematic and Effective Strategic Planning Process
#10 – Systematic and Effective Communications Plan
#14 – Identify your Key Communities
#15 – Support your Key Communities
EverytownUSA –
Community of Excellence
• Baldrige Performance Excellence Group
• You gotta join us!
America Needs Baldrige!