Transcript The Sleeter Group
10 Things You Can Do Today to Help Your Clients Save Time and Money
Use the Force Luke!
Douglas Sleeter, Founder and President The Sleeter Group
About Doug Sleeter The Sleeter Group
700-member Accounting Consulting Group Author – Textbooks and Reference Guides Consultant to Software Developers
CPA Practice Advisor
Columnist, Successful Small Business Consulting Top 25 Thought Leaders, 2011 and 2012
Accounting Today
Top 100 Most Influential People in Accounting for 2008, 2009, 2010, 2011 2
Client
The Old World
Communication Accountant Live Data Accountant Travel or RDP Copies of Data Desktops/ Servers E-mail or FTP Both Ways LANs/ VPNs • Expensive • Complex • Must Coordinate with Client Desktops/ Servers LANs/ VPNs •Data Gets Out of Sync •Security Lapses Everywhere •Very Inefficient
Client
The New World
Communication Accountant Manage Data Operations Timesheets Job Costing POS Dashboard Internet Cloud • Anytime/Anywhere • Enhanced Security • Less Expensive Security Software Live Data Bookkeeping Consulting Payroll Taxes CFO Services Dashboard •Data Always in Sync (Live) •Simplicity •Reduced Client IT Needs
Chunkification of Business Processes Accountant Branded Secure Web Site GL, Reports & Dashboards
Zero Entry
Buyer Seller Customer Shops and Places Order Human Enters Order into Online Shopping Cart, or into POS, or Phones the Seller who Enters the Order Customer’s Cloud Solution Converts “Bill” into a Payable Transaction and starts the payment approval process Human Review of Auto-Entered Data (Account, Dept., and Job Codes) Seller Receives Order Electronically Seller’s Cloud Solution Converts Order into Invoice and Sends Electronic “Bill” to Customer. Also sends order to fulfillment Seller receives funds electronically in bank, and the Cloud Solution records the receipt in the accounting system Customer Initiates Payment via Electronic Bill Payment System Bookkeeper Reconciles Transactions (Human Review of Auto-Entered Data) 6
How Zero Entry Changes Everything
• For Bookkeepers – Very Little Data Entry (Not Zero, but Close) – Paperless Document Management Opt-in – Managing Data Flows Between Chunks – Reconciling the Pieces • For Accountants/Consultants – Evaluate, Compare, Evangelize (sell) – Install, Configure, Connect, Test, Monitor – Change Management Catalyst – Become a Lego Master
Opportunity!
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Leading Clients Across the Chasm
Technology Adoption Curve
Innovators 2.5% Early Adopters 13.5% Early Majority 34% Late Majority 34% Laggards 16%
Based on Geoffrey Moore - Crossing the Chasm
2013 Awesome Applications
• Avalara Avatax • Bill.com
• BillQuick • Cloud9 Real Time • Concur small business • QuickBooks Online • SmartVault • Xero • Zoho CRM www.sleeter.com
Setting the Foundation
1. Go Paperless and get your clients paperless.
2. Organize Yourself - Use OneNote to organize all of those bits of important information that you need to remember 3. Improve meetings - Using LiveScribe to produce full reports of client meetings including audio recording of the conversations.
Paperless
• Dump the File Cabinets • Get Paperless – Stay Paperless – SmartVault – Fujitsu ScanSnap – Cannon Scanners – Adobe Acrobat – www.totallypaperless.com
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Microsoft OneNote or Evernote
• Digital Notebooks • Secure sharing, collaborative, cloud or local 12
Improve Meetings
• Livescribe SmartPen • Record everything you write and hear. • Tap anywhere on your notes to replay the audio from that moment in time.
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Virtualize and Collaborate
4.
“Virtualize Your Presence” - Use online meetings with clients including recording client consulting sessions. GoToMeeting.com, Google+ Hangouts 5. Collaborate - Use Google Docs for collaborative document creation with clients and colleagues.
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Virtualize Your Presence
• Online Meetings – GoToMeeting/GoToWebinar – Google + Hangouts • Remote Assistance Tools – Remote Desktop – GoToAssist – LogMeIn • Instant Messaging – Google +, Yahoo Messenger, Zoho Chat 15
Google Docs – Zoho Docs
• Securely share
collaborative
documents, spreadsheets and presentations 16
Secure the Fort
6. Secure Your Data Transfers – Use Dropbox, Box.com, Skydrive, Sharefile, or Google Drive to share files with colleagues and clients.
7.
Get your clients’ QuickBooks files hosted in the Cloud or convert them to QuickBooks Online or Xero 17
http://db.tt/pqhjD6d • • • • • • • • Files automatically sync across multiple computers, and the Web when files change Version history Share folders 2GB free / up to 100GB paid Windows, Mac & Linux Secure – – Transmitted via SSL – Stored with AES-256 encryption SAS 70 certified Mobile apps available & integrated
Google Drive
• • • • 5GB Free 10GB max file size Windows, Mac & Android Integrated with Google Docs
• • • • On-line file storage and sharing across devices Supports Windows, iOS & Android today Integrated with Office 2010 menus 7GB – FREE!
• • • • • • • • 5GB free SSL transmission / 128 bit encrypted storage Multi platform – Windows, Mac, iOS Folder independent File versioning Outlook plugin Great user experience!
Administrative control
Hosting QuickBooks in the Cloud
• Cloud9 Real Time • Right Networks • Many others • Make sure you choose a Licensed Intuit Hosting Company 22
Improve Productivity
8. Learn what CRM and project management tools are going to help you in your practice. Method CRM, Results CRM, Zoho CRM 23
Deepen Client Relatinships
9. Use Bill.com to take AR, AP, and Cash Forecasting to the cloud.
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Multiple data flows across systems Business Accountant Link to bank Customers Sync to accounting software Vendors
Zero Entry
Cash Flow Forecasting Business Insight
Transform Your Value
10.Use Dashboarding tools to develop deeper engagements with clients. QQube, Profitsee, WebKPI, Corelytics 27
Thank You!
Douglas Sleeter www.sleeter.com
925-416-6300 [email protected]
• • • •
Accounting Solutions Conference
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Ceasars Las Vegas – November 3-6, 2013 Sleeter Group Consultants Network
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700 Consultants in US, Canada Education (Seminars, Webinars, Books) Developer Consulting (Marketing and Product Strategy)