What is Motus?

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Transcript What is Motus?

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Motus is an integrated web-based and mobile software platform that supports field work management and execution, giving employees necessary information while on calls. Motus improves communication between employees and managers to improve efficiency and customer service.

Motus facilitates:

Planning Tracking Monitoring Record Keeping Statistics/Data Collection Work history

Motus has multiple features to support customer needs:

Digital Signature Geolocation Photography Notifications File Attachment

Calendar module offers a quick and simple way to plan field work, saving man-hour costs.

Zoom to access: order #, client information, type of job, completion time and employee name.

Zoom Calendar Day

Plan new jobs.

Section 1: Active work orders: pending/in progress Section 3: Closed/completed work orders Dashboard offers a quick overview of field work status for all pending, in progress, and completed tasks.

Section 2: Review of all work orders

Start date Click to see work order form.

Real time map gives a quick overview of employee and job location.

Job details Finish date Work order location Select which employee(s) to see.

User email Password entry User help Dashboard with work pending, in progress or complete Search work history with customer name or work order # Plan a new task (Only supervisor can use this option) Online support guide

Dashboard still in Spanish!

Zoom

Work progress (%) Customer name Work status Estimated completion date Work Order # Customer address

Attach files

Brochure machine.pdf

Upload photos

Photo taken

Customer Technicia n

Technicia n

Real time progress

Get Geolocation

Job type Job result Monitor employee location and work status

Supervisor

Motus supports clients who perform all types of fieldwork including:  Technical service sales  Money collections  Pick-up & delivery  Surveys  Customer meetings  Supervision  Any type of data collection

 Flexibility  Adapts to customer processes  Clients can customize how statistical information is displayed (graphs, tables, reports, etc.)  Ease of use & friendly interface  Broad functional integration with legacy systems (ERP, CRM, etc.)

 Simplify field work planning:   Save time for managers & supervisors No more paper forms in the field  Strengthen tracking & control efficiency:   Know exact & average job completion time Plan employee routes with geolocation  Facilitate supervisor-employee communication:  Employees receive full information on site such: customer information, machine features, job details, etc.

 Workers can check history & troubleshoot  Improve data collection accuracy:  Decrease the risk of delays  Eliminate duplication of data entry

 Project a professional image for your business:   Customers visually informed of completed & pending work Give customers transparency to access real time work order data from any computer  Improve your service:    Fewer errors & better workflow process Faster response to requests or critical situations Customer signature for compliance & completed jobs  Strengthen management capabilities:  Improve decision making with dependable data & statistics  Reduce costs:  Fewer phone calls, less data entry & no paperwork  Send & receive work orders on-the-go, reducing "windshield time"