Transcript International Services

Indiana University
Advanced User Concepts
August, 2012
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OFB Mobile: Search, Book, Service
 Access OFB on any web-enabled device
 Seamless access to My Trips and Profile
 IU Rates and policy integrated
 www.m.orbitzforbusiness.net
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International Services
Our expertise connects you globally & provides savings
International Specialty Desk
International Rate Desk
• Agents specifically trained and
certified on complex international
reservations
• 2nd level review of fares and tariffs
• Select the “international” prompt
when calling OFB
• Fare specialists review complex
itineraries, seeking opportunities for
savings
• Complex trip = 2 or more overseas stops
When booking a complex international trip, we recommend
you call for assistance – 877-672-4891
Orbitz for Business provides additional international travel support with the following:
– Visa and passport support & assistance through CIBT
– Security and risk advisories
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– Orbitz for Business exclusive discounted fares for international airlines
Add to calendar
Arrangers, add to your own calendar and copy to
traveler’s
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Add to TripIt
Register first at TripIt site and grant access to OFB
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Cross-sell links – quickly add additional
elements to the trip
The search panel
will be pre-filled
with city and dates
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Chat – real time assistance without a call
Chat agents can assist with travel
or site questions.
Fees may apply; if the action done
via chat would incur a fee if done
over the phone, the same fee
applies for the chat.
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Trip Template – store for later use
Access the template
from the My Trips list
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Catalog and redeem unused tickets
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Arrangers: Clone trip for add’l travelers
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Arrangers: Traveler Locator
Complete all
the panels in
the Find
Trips page
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Traveler Locator results
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Use Search by Schedule to quickly
narrow down options
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Use tools to quickly narrow results
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Fare expiration alerts – OFB alerts you to
impending fare changes
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Amtrak is available using the Rail tab
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Profile management – be sure traveler’s info
matches what’s on file with the airline
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Traveler Update – quick travel info
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