Transcript Integrating QAD and The Quality Management System
QAD Quality Management System Software QAD and The Quality Management System (QMS) Bob Herdoiza, President, CEBOS, a division of QAD
Top Five Quality Failures of All Time
• • • • Three Mile Island At the time of safety discussions!
Worst disaster in US history Preventable with controls Auxiliary coolant values shut Failure resulted in no coolant Human error 2
Top Five Quality Failures of All Time
• • • • • • Hubbell Telescope Great idea until….
Images a bit better than from earth Most precisely ground mirror… Negative tests ignored $$$$ 3
Top Five Quality Failures of All Time
• • • • iPhone 4 Calls dropped Touching it in a certain spot… Market dominance at stake 4
Top Five Quality Failures of All Time
• • • • • • Teton Dam Just completed Collapsed and flooded 6 miles canyon Improper materials used Spillway gates blocked with sheet metal Routine maintenance scheduled, yet… 5
Top Five Quality Failures of All Time
• • • • • Nominate the entire 70s US auto Industry?
Built cars in the 70s that wanted in the 60s Ford Pinto Unreliable after 40 – 50k miles Design flaws made it dangerous 6
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QAD and the Quality Management System Agenda
QAD and CEBOS Integration Capabilities The Effective Enterprise and the QMS Benefits Open Discussion 7
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QAD and the Quality Management System Who Is CEBOS?
18 Year Old Software Company Approximately 350 Active Deployments Currently supporting 12 languages Serve vertical markets of QAD Registered to ISO 9001:2008 8
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QAD and the Quality Management System What’s CEBOS/QAD Relationship?
Formerly a CSP Partner Since 2009 Acquired by QAD December 2012 Operating as a Division of QAD Enhance QAD Enterprise Applications Effective Enterprise 9
QAD and the Quality Management System Customers
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QAD and the Quality Management System Product Overview
Document Control Dashboard Reporting Corrective Action / Nonconformance Project Management APQP, PPAP, Risk Management Quality Data Collection Training Tracking Audit Management Gage Calibration Maintenance / Tooling Supplier Management • • • Comply with quality standards (ISO, TS, AS, FDA, etc.) Integrate related quality processes and QAD Automate required business processes 11
QAD and the Quality Management System CEBOS’ Product MQ1
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QAD and the Quality Management System Integration
QXTD
E-Sync
MQ1 • • • • • • • • XML Integration Functional Description with MQ1 database Add any missing records to MQ1 Update existing records in MQ1 Library of items to synchronize Push/Pull Data Integration Toolkit
XML File Transfer
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QAD and the Quality Management System Integration Best-in-Class manufacturers are creating closed loop quality management by implementing QMS at an enterprise-wide level and establishing real-time interoperability with PLM, MOM, and SCM technology.
- Aberdeen June 2011 “Closed Loop Quality Management”
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QAD and the Quality Management System
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One Way Integration Examples
Employee names Employee positions Equipment Part numbers Customers Suppliers Supplied goods Pieces shipped Pieces produced Defect information 15
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QAD and the Quality Management System Integration Points
Incoming Inspection (QAD Receiving triggers inspection MQ1) • In-process Inspection (QAD MQ1) Move between operations triggers an inspection • Defect Log to inventory (MQ1 QAD/QAD MQ1) Recording a defect moves material to MRB in QAD Material is moved to MRB, a defect is created 16
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QAD and the Quality Management System Integration Points
Customer Complaint Complaint call logged in QAD, CAPA created in MQ1 Training Check Operator training validation check before work Calibration Check Gage calibration validation before use in QAD 17
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Integrating QAD and the Quality Management System QAD / Quality Management Integration
ALT QAD • • • Customers Suppliers Products MQ1 QAD • MQ1 Documents Master (e.g., Dwgs, SOPs, OI, etc.) Part • Lang Mekra / Endologix (piloting) QAD MQ1 QAD • Receiving Inspection Incoming CAPA • Build In-process Inspection CAPA 18
QAD and the Quality Management System The Effective Enterprise - Why QMS?
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QAD and the Quality Management System The Effective Enterprise – Current Challenges
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QAD and the Quality Management System The Effective Enterprise – Current Challenges
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QAD and the Quality Management System The Effective Enterprise – Current Challenges
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QAD and the Quality Management System The Effective Enterprise – Current Challenges
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QAD and the Quality Management System The Effective Enterprise – Current Challenges
Quality Doc’s Training CAPA Audits Supplier Environmental Doc’s Training CAPA Audits Supplier Health & Safety Doc’s Training CAPA Audits Supplier 24
QAD and the Quality Management System What enables an Effective Enterprise?
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QAD and the Quality Management System Document control
New Document Document Type Archive Previous Approval Training required?
Publish Document Change Request 26
QAD and the Quality Management System Document Control
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QAD and the Quality Management System Traceability and SPC
Test 1 Test 2 Test 3 Inspection Plan Inspection Event Failure (NCR/CAPA) FMEA Result 1 SPC Result 2 SPC Result 3 SPC 28
QAD and the Quality Management System Traceability and SPC
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QAD and the Quality Management System NC / CAPA
Problem Template Corrective Action Nonconformance
Step 1 Step 2 Step… Step 2 Step 2
RMA, Complaint…
Steps… Checklist Approval
Configurable Reporting and Metrics 30
QAD and the Quality Management System NC/CAPA
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QAD and the Quality Management System APQP
Part Information Specs / Prints Process Flow Characteristics Part Approval Other Supporting Documents Standard or Custom Report Formats FMEA Control Plan Data Collection Plan Operator Instructions / Check Sheets Non Conformances 32
QAD and the Quality Management System APQP / FMEA
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QAD and the Quality Management System
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Benefits
Linkage between modules Time Total Expected Savings: 3583 448 hours / year days / year Auto follow up / escalation Anticipate less audit findings Finding other applications for improvement Records Gage R&R Alerts / Deviations Intuitive – people want to use it 34
QAD and the Quality Management System Questions & Answers
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Building the Effective Enterprise
Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon!
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QAD and the Quality Management System Next Steps
Contact your account representative www.cebos.com
810.534.2222
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QAD and the Quality Management System
www.qad.com
© QAD Inc 38