Introducing LiveHealth Online

Doctor’s care at the speed of life.

Visit with a doctor online, anytime. From work, at home or on the go.

LiveHealth Online:

• Is available in most states including DC* • Is available 24 hours a day, 7 days a week, 365 days a year • Is available anywhere you have a computer or mobile device with Internet access (at home, in the office or on the go) • Provides access to in-network, board-certified doctors • Allows doctors to ePrescribe** utilizing local pharmacies (where applicable) • Takes member payments via Visa, MasterCard and Discover • Is secure, convenient and easy-to-use Easier and less expensive than urgent care To learn more about how LiveHealth Online works, check out this video .

2 *LHO is not yet available in the following states: AK, TX, LA, AR, AL and NH.

**In certain states, prescriptions cannot be issued as a result of an online interaction with a doctor. For state telehealth availability, check the map on www.LiveHealthOnline.com

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LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Three steps and you’re face-to-face with a doctor

Once registered, getting started with LiveHealth Online is a breeze. Using LiveHealth Online is a covered benefit, paid at an “in-network” level. 1 Sign up 2 Choose a doctor Who has time to figure things out? 3 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross. 3 Begin consultation

LiveHealth Online goes where you go

The mobile LiveHealth Online app is available on both iOS and Android devices. LiveHealth Online mobile solutions 4 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

A doctor’s office in your office

Anthem can help you set up convenient worksite solutions that are fully equipped with a range of options.

IMPROVED PRODUCTIVITY

90% of members stated they saved 2 or more hours of work time by having LiveHealth Online - LiveHealth Online Consumer Post-Visit Survey Results.

5 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Worksite solutions

Employer-branded MedSuites and kiosks are available, offering:

• High-definition video — ensures best possible picture quality • Touch-screen technology — makes it easy to use • Connected biometric devices (blood pressure monitors, thermometers, a weight scale and more) — helps doctors diagnose patients Learn more. Talk with your Anthem sales representative to obtain details on pricing and ROI.

MEDSUITE (ENCLOSED) MEDSTOP Console

6 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

MEDSTOP Portable

What is unique about LiveHealth Online?

UNIQUE PRODUCT FEATURE BENEFITS TO EMPLOYERS AND EMPLOYEES

No PMPM cost to employers Visits are a covered benefit • Greater value • Benefit design flexibility Provider choice upfront • High member satisfaction Immediate or scheduled visits in HD video Physicians in-network for Anthem Automated claims submission Ability to integrate with multiple payers 7 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Employer benefits

LiveHealth Online adds value to your existing employee benefits packages without additional costs.

SAVINGS Employees make fewer visits to higher-priced sites of care.

INCREASED PRODUCTIVITY Employees spend less time traveling to and waiting at the doctor’s office or urgent care center.

EMPLOYEE SATISFACTION Employees have access to doctors when they need it. 8 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross. Because life doesn’t wait.

Employer benefits

Substantial savings*

Emergency Room

$1,270

Urgent Care

$149

MD Office

$126

Retail Clinic

$73

LiveHealth Online $49

9 *National average allowed amounts; 2012 claims data based on Local Group and Ind, Non Refunding Members only, for LHO fully treatable diagnosis codes in WLP’s 14 Blue states.

LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Employee benefits

For employees, it’s like having a doctor’s office at their fingertips.

CONVENIENCE Access to live consultations — anytime, anywhere.

CHOICE Their choice of physician based on helpful physician profiles.

IMMEDIATE SERVICE Real-time visits — no waiting for a callback. Average time savings — 2 to 3 hours (per post-visit survey results).

LOW COST Cost is lower than or equal to a doctor’s office visit. Easier and less expensive than urgent care.

EASE OF USE Fast, easy setup and login.

10 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross. Access to a doctor anywhere you have an Internet connection

A great consumer experience

Say “ahhhh.” 90%

patient satisfaction

“I am very impressed and will continue to recommend this service to friends, family and co-workers.” 85%

completely resolve their medical issue

“I was able to get things taken care of in less than 10 minutes.” 90%

saved time

“I will definitely use it again. I saved at least three hours by not going in to the doctor — and a ton of cash!” 11 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Visit a doctor at work. It's private, convenient and quick.

LiveHealth Online makes it easier than ever before to take care of your employees’ health — and the health of your business. Get started today.

12 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Appendix: Sample communication materials

13 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross.

Sample employee communications

Enrollment email Reminder email 14 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross. Direct mailer with key fob

Sample employee communications

Posters Flyers 15 LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross. FAQs Postcard