Transcript Home Use Program Employee How To Guide

Home Use Program
Home Use Program
Employee How To Guide
June 2013
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Here’s what we’ll
cover today
Home Use Program
THE
BASICS
HUP
THE
PURCHASE
EXPERIENCE
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What’s HUP?
Home Use Program
WHAT’S
HUP?
FAQs
ELIGIBILITY
HUP
STEPPING
THROUGH
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What’s HUP?
Home Use Program
The Home Use Program (HUP) is a benefit of our new Campus Agreement (EES)
with Microsoft. This cost-effective benefit offers you, as a College of Charleston
employee:
• access to a copy of either Microsoft Office Professional Plus 2013 or
Office 2011 for Mac – not both
• other applications such as Project and Visio to use on a home computer or laptop
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WHAT’S
HUP?
Which products are available
through HUP?
Home Use Program
• Office Professional Plus 2013
• Office for Mac 2011
• Office Language Pack 2013
• Visio Premium 2013
• Project Professional 2013
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WHAT’S
HUP?
What’s in it for me?
Home Use Program
You can use the *same Microsoft Office software at home that you use at the office,
which can help boost your productivity, improve your skills and enhance job
satisfaction and save a ton of cash vs. a purchasing retail copy.
Productivity
Skills
Job
Satisfaction
* Alright, not exactly the same since the campus has not yet upgraded to Office 2013. But Office 2013 is coming to campus sometime this year.
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Save
Money
WHAT’S
HUP?
Eligibility
Home Use Program
WHAT’S
HUP?
FAQs
ELIGIBILITY
HUP
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How many HUP licenses are
available to me?
1
Office Application
Desktop License*
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Home Use Program
1
HUP
Office License
(Office 2013 or Office 2011
for Mac – not both)
*All campus Microsoft Office applications are covered by Microsoft Software Assurance –
so if you use office applications on campus – you are eligible to purchase a home use license.
ELIGIBILITY
Which
applications
qualify for
the benefit?
*Home Use Program software availability varies by region, offering
and language.
For more information, including information on the future availability
of additional Home Use Program software, please refer to
http://www.microsoft.com/licensing.
*** Note that SharePoint Designer is now a free product available for
download from this link http://www.microsoft.com/spd
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If you use this qualifying
Office Desktop Application
@work
Then you are eligible to purchase
this corresponding HUP License
Home Use Program
@home
Office Standard 2010/2013
Office Professional Plus
2010/2013
Office for Mac 2008 / Office for
Mac Standard 2011
Office Professional Plus 2013 HUP
or
Office for Mac Home & Business 2011
HUP
Access 2010/2013
Excel 2010/2013
PowerPoint 2010/2013
InfoPath 2010/2013
OneNote 2010/2013
Outlook 2010/2013
Publisher 2010/2013
Word 2010/2013
Office Professional Plus 2013 HUP
or
Office for Mac Home & Business 2011
HUP
Visio Standard 2010/2013
Visio Professional 2010/2013
Visio Professional 2013 HUP
Project Standard 2010/2013
Project Professional 2010/2013
Project Standard 2013 HUP
ELIGIBILITY
Going Virtual
Home Use Program
WHAT’S
HUP?
FAQs
ELIGIBILITY
HUP
STEPPING
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Virtually painless…
Home Use Program
HUP now offers a streamlined purchase
experience for quickly and easily
downloading Microsoft HUP software
for your home use on a personal
PC/Mac or laptop.
You can…
• Download any HUP product
• Download Single Language Packs
• Order back-up media
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How do I access the
online store?
Home Use Program
URL
microsofthup.com
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How much do the
applications cost?
•
$9.95* (SKU license/download)
•
•
•
•
•
•
Office Professional Plus 2013
Office 2011 for Mac
Language Packs 2013
Visio Premium 2013**
Project Professional 2013**
$13.99* (back-up media)
*US pricing (local currency pricing available)
**if eligible
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Home Use Program
SAVINGS ARE
UNMATCHED
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What if I need additional help?
Home Use Program
HUP employee supports is managed by Microsoft Store
support agents globally: In the US : Call 877-248-7220
For international numbers check here https://www.microsofthup.com/hupus/contactus.aspx
*The College of Charleston Helpdesk cannot provide
support for your home machine.
US :
https://www.microsofthup.com/hupus/contactus.aspx
Comprehensive global contact information here:
http://store.digitalriver.com/store/msdocs/Content/pbPage.Microsoft_Customer_Support_A/The
meID.5365600
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GOING
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Stepping Through
Home Use Program
WHAT’S
HUP?
FAQs
ELIGIBILITY
HUP
STEPPING
THROUGH
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The 2-Step
Home Use Program
1
Your College of Charleston program code :
730F1B57AF -- You also must use your
@cofc.edu email address.
** student email addresses of g.cofc.edu are not accepted
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STEPPING
THROUGH
The 2-Step
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Home Use Program
Go to the HUP Store for purchase.
www.microsofthup.com
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STEPPING
THROUGH
FAQs
Home Use Program
WHAT’S
HUP?
FAQs
ELIGIBILITY
HUP
STEPPING
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FAQs
Where can I find terms
for the program?
•
•
•
From your Benefit Administrator
Link on the home page of the HUP
website
Link on the Order Confirmation
page during the purchase process
Will my IT department
support me at home?
The College of Charleston
Helpdesk cannot provide support
for your home machine. Microsoft
provides free 90-day software
support (from activation) for
employees.
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Can I purchase
Office 2013 or Mac 2011 if
I purchased Office 2010 or
Mac 2008?
Yes, employees have upgrade rights,
but will still have to pay the $9.95
program fee. Employees can upgrade
to either Office 2013 or Office 2011 for
Mac – not both.
I have Office 2010 at work. Can I
get upgraded to Office 2013?
IT is a planning an upgrade to Office
2013 by the end of this year.
Home Use Program
Why can’t I have both
Office 2013 and Office
2011 for Mac?
The Campus Software
Assurance benefit only allows
qualifying employees to
acquire one Office product
(Office Professional Plus 2013
or Office 2011 for Mac) for use
on their home computers.
I have Office 2010 at work. Can I get
Office 2010 for home?
No, only the latest versions are available.
FAQs
The Purchase Experience:
Individual Orders
Home Use Program
THE
BASICS
HUP
THE
PURCHASE
EXPERICNECE
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Choose your country…
Home Use Program
1
Select your country
from the tab menu
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Review product details and
log in to purchase…
Home Use Program
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Enter Your work email : [email protected]
Enter the Program code : 730F1B57AF
Roll over to reveal
app details
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Retrieve your email
confirmation*…
Home Use Program
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Next steps to purchase
*Or try some of these steps
if you don’t Receive the email
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Go directly to the online store
from your email…
Home Use Program
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Click on Buy Now
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Choose what you want to
purchase…
Home Use Program
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Click on Checkout
when ready to check out
Click on Add to Cart
to purchase
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Add optional purchases and
proceed to checkout…
Home Use Program
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Click on Checkout when
ready to proceed
Add a Language Pack
<<optional>>
Add Backup DVD
<<optional>>
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Provide payment information
and check out…
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Home Use Program
Enter your email address here
to receive a confirmation
Click on Confirm your order
once form is completed
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Confirm your order and
complete your purchase…
Home Use Program
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Accept Terms & Conditions
Click Complete Purchase to
complete the order
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Download your new software!
Home Use Program
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Download link
Product Key
**You must enter
the Product Key in
order to download
your new software
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Home Use Program
Thank You
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