National Background Check Project

Project Change Request Date: January 22nd, 2014 Presenters: Terry Reusser, Scot Moye

Project Request

• NBCP Project is requesting a change to the duration of the project to extend into 2014 to conclude development and deployment of the second component of the system, State Rap Back. • The request also extends to the continued training of NM Healthcare Provider end users of the system.

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Project Background

• Project foundation is the Caregivers Criminal History Screening Program (CCHSP) statute of 1998 • Requires all caregivers to undergo a nationwide criminal history screening to ensure to the highest degree possible the prevention of abuse, neglect or financial exploitation of care recipients • Since the inception of the CCHSP, application volume has increased 10 times: 

3,864 in State FY 1999 to 35,000 in State FY 2012

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There have also been important advancements in technologies

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Project Background

• To help secure these new advancements in criminal history screening, New Mexico was recently awarded a new competitive Federal grant by CMS (Centers for Medicare & Medicaid Services) • Federal funding totaling $1.5 million comes from FY2010-2012 National Background Check Program grant (NBCP) under section 6201 of the Affordable Care Act. Grant Extension for 2014 approved in December 2013 • Non-federal match funds of $500,000 have been generated from NM State Licensing fees, State civil monetary penalties and fees collected to perform criminal background checks.

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Project Highlights

• Funds requested for this certification: $0 • Project Phase Certification Request: Implementation • Project Start Date: January 1, 2011 • Project End Date: December 31, 2014 • Total IT Project Value: $1.25 million (federal & state) • Total Expended to date: $775,600 5

Project Overview

Business Objectives

N U M B E R D E S C R I I P T I I O N

1 2 DOH Strategic Plan FY12 identifies several

Health System Objectives

which are directly and positively impacted by improvements in criminal history screening. Objectives:   Eliminate abuse, neglect or exploitation of seniors and vulnerable adults Enhance the effectiveness of required periodic compliance reviews of state licensed entities  Optimize technology and its use to improve health outcomes Increase the speed and accuracy of information flow for background screening with improved fingerprint scanning and rapback technology providing enhanced and timely inter-agency communication. 3 4 Increase the number of searchable registries providing a one-stop repository for care providers to ascertain employment suitability. Build tools and supporting processes to improve provider audits, compliance and administrative management of the CCHSP program. 6

Project Overview

Technical Objectives

Technical Objective 1

Replace the existing Consolidated Online Registry (COR) system expanding the number of searchable registries.

Technical Objective 2

Replace the existing CCHSP administration system with up-to-date applicant and employee tracking capabilities.

Technical Objective 3

Replace the existing hard-copy fingerprint process with LiveScan technology improving accuracy and business process time.

Technical Objective 4

RapBack technology will notify DOH through DPS that new criminal history exists for previously cleared employees without performing a formal background check. Technical Objective 5: Ensure that systems highlighted in Technical Objectives 1-4 are tightly integrated not only for securely storing and exchanging criminal history information but also for coordinating the full life-cycle of caregiver management including provider, applicant, employee and state and federal agencies. 7

Project Activities –

Progress Made

Achieved Technical Objectives TO1: Replace the existing CCHSP administration system with up-to-date applicant and employee tracking capabilities. COMPLETED.

TO2: Replace the existing Consolidated Online Registry (COR) system expanding the number of searchable registries. COMPLETED.

TO3: Replace the existing hard-copy fingerprint card process with LiveScan technology improving accuracy and business process time. COMPLETED.

TO4: Introduce the capability to receive Rapback notifications tracking against an employment database hosting demographics of applicants who have been recently hired or long-term existing employees. “Rapback” will notify DOH through DPS that new criminal history exists for employees previously cleared for employment without performing a formal background screening check. 60% Complete TO5: Ensure that systems highlighted in Technical Objectives 1-4 are tightly integrated not only for securely storing and exchanging criminal history information but also for coordinating the full life-cycle of caregiver management including provider, applicant, employee and state and federal agencies. 90% Complete 8

Project Activities –

Next Steps

Implement the Integrated Solution end to end

•Conclude and launch Rap Back functionality •Part 1 – DOH Rap Back Interfaces • 3 separate interfaces • Interfaces developed for DOH • Currently Unit and Integration Testing • Target late Q1 14 deployment

Normalize Business Processes with Users

•Continue to train and support NM Health Providers on the tools and processes for CCHSP2.0 statewide.

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Project Timeline

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Questions?

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