Transcript About Organization - iGate

Agile Practices Benchmarking
Case Study
by
iGate Corporation
Copyright BSPIN 2009
1
About Organization - iGate
General Organizational Information
Captive / Non Captive
Non Captive
About Business
IT Services and BPO
Major Verticals
BFS, Insurance, Media, Manufacturing,
Logistics
Number of Employees
25000 +
Quality/Process Models
embraced
Ex: ISO 9001/ 27001, CMMI 1.2
Contact for this Presentation
[email protected]
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Agile Penetration @ Organization
Agile Related Information
Type of Project
New Development, Enhancement
(please elaborate)
Domains
Banking, Media
Technologies
J2EE, Media technologies, DWBI, .Net
Number of Projects & % of
Projects
15% of projects are in Agile
Agile Institutionalized since
2008
Key success factor 1
Ability to adapt to collaboration model
Key success factor 2
Customer collaboration
Key success factor 3
Buy-in from Senior Management
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Agile Execution @ Project A
Project Name
Project Size
5-15 team members,
Upto `500 Story points
Project Structure
Customer collaboration through stand up meetings through video
conference or tele-presence. Mostly SCRUM is followed.
Agile Approach
SCRUM
Agile Practices
Story boarding, sprint/iteration, Standup meeting, continuous
integration, Automated testing, code refactoring, design
refactoring
Agile Metrics
Product velocity, burn down chart, poker estimation, Delivered
defect rate.
Agile Tools
Rally, Continuous integration and Daily Builds,
White board
Agile Skills
Equal emphasis on development as well as testing,
Face to face communication and rapport building
Why Agile in this project
Customer demand
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Measurement and Analysis
Metrics
Criteria
Analysis
Velocity
Story points
burnt in each
sprint
Speed of
delivery
Delivered
Defects
No of external
defects
Product Quality
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Results
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Challenges & Solutions
Focus Areas
Challenges
Solutions
Scope and estimation
Difficult to estimate based on
scope
T&M estimates
People
Cultural change, Ownership
Orientation and on-the-job
learning
Product / Process Quality
Test coverage
Automated test coverage
Customer
Interruptions in sprints
Set expectation early
Culture / Collaboration
Distributed location and time
differences
Planning standup meeting
during overlaps
Sustenance
Attrition
!
Tools / Technology
Sponsors
Practices
Metrics
No contribution to Org baselines With significant no of projects,
agile baseline can be created.
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Limitations & Recommendations
Focus Areas
Current Limitation
Future Recommendation
Scope and estimation
Scope is not defined. Relative
estimates
People
Teamwork and collaboration
at all levels is a must.
Continuous orientation
towards agile
Customer
Continuous client
Involvement
Get stakeholder commitment
Culture / Collaboration
Cultural differences
Cultural orientation
No contribution to Org
baselines Copyright BSPIN 2009
With significant no of projects,
agile baseline can be created.
Product / Process Quality
Tools / Technology
Sustenance
Sponsors
Practices
Metrics
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Significant Benefits
Focus Areas
Benefits
Scope and estimation
Ability to add and prioritize changes
People
Team dynamics, Motivating and result-oriented
environment
Product / Process Quality
Delivers business benefits faster
Tools / Technology
Increased Level of automation
Customer
Better compliance with customer requirement – early
business benefits realized
Low Business value fall out of scope automatically
Culture / Collaboration
Flat organization, transparency and honesty
Sustenance
Sponsors
Focuses effort on what is most important for the customer
and provides the highest ROI to the business.
Practices
Metrics
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