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Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print The Background of the Courtauld Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Online Backup: the need for change Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Online Backup: Possible Solutions Moving to… the Cloud Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Online Backup: Possible Solutions Moving to… the Cloud Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Online Backup: Hosted Arcserve Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: the need for change Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: An Easy Concept to Sell £££££s!!! Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: Possible Solutions Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: Evaluating Tenders Agent Reseller Alan Huett <[email protected] k> Danwood Hardware Make Kyocera / Software No of No of colour + Printers mono MFDs PCounter 11 keep legacy BARRETT, Jonathan (RDS) [email protected] o.uk Capita-RDS Ricoh / Kyocera Pcounter 14 Paul Stephenson <pstephenson@netboxdigit al.com> Netbox Sharp / Develop Papercut 12 [email protected] DMC Canon capex cost ? 20 184424.2 ? 88955 ? 85980 153967.2 Konica Minolta SafeQ 7+7 Mark Greening [email protected] k DTP HP Safecom 5+8 Ahmed Hussain <[email protected]> Ricoh Equitrac 17 not all colour 0 86175 115373 [email protected] o.uk Office Express OKI Papercut 9 not all colour 12 56802 68280 Jonathan Barton <[email protected] om> OCG HP Papercut 13 + 4 79153 94297 CCS 12 4+1 106552 Mono cpc ? 0.038 0.039 0.0039 0.032 0.0036 61242 ? 62609 0.07 0.007 101559 0.039 0.0039 0.0385 0.047 color average 38677 total 485218 571908 1057126 146904 #REF! 0.004 75393 current annual costs current annual volumes mono copier avg mono average #VALUE! all incl. 56941 ? 72658 volume Volume full costs will retain costs will dispose costs capex +5yrs some old annual est hardware speed of/resell old annual by volume inc hardware by them ex hardware? me ex vat vat ? vat 2.5 for quarterly 326,007 additional 3.6 MFD 7.1 HP ? 136770 Cox, Glen <[email protected] o.uk> KM 0 or keep legacy Colour cpc ? 9 na - 36884.84 pa 0 or keep 14 legacy Uniflow lease cost 3yr lease cost 5yr 9810.856 6993.04 7972.19 9852.0474 MFD 75/35/40 yes MFDs 55ppm/30ppm/28ppm 184424.20 Print 40ppm/21ppm no MFDs 41/36/26 Kyo 147820.14 30/26 no 145092.28 MFD 55/35/30/25/20 yes will pay off KM fees? service level HW quality & reputation Reseller reputation Other V BAD AT PRESENT, company under investigation for fraud, all top execs fired! Danwood going out of business? Keele and Lincoln Unis yes? 97% up 4hr response no ? 4hr response time, 94% first time fix, 98% av uptime ricoh excellent, kyocera GMQ capita FTSE100 - RDS 22 yrs experience - Oxford university has 34k student solution by them. Annual reconciliation to work out prices. yes ? yes 99% up sharp excellent but not GMQ small untested proposal initially less transparent on cost £600, delivery &training cost of &190 per device = £6080! Lots of hidden costs. no good company, cpc rise of 5% annually after fixed first 2 yrs 4hr response time,99.35% BEST excellent, preventative DMC largest canon partner, est 1991, audited by but means nothing £14 more on volume costs in final year, up maintenance Canon GMQ BEST Canon and awarded canon solutions partner eg. no 4hr response, 95% up, preventative maintenance GMQ, personal experience of this our experience is the hardware LUPC partner, personal experience of their care is cpc fixed 3yr, total lack of care from them over the years has been bad is not reliable very poor though, didn’t listen to rfp requirements no 8506.5816 107980.49 45/22/22/ 35 no yes KMS no other 17683.162 167340.97 45/40/35/32/30/25 no possibly, depends on age. KMs go back to finance house no 4hr response, preventative maintenance HP good, DTP v good GMQ since 1987, large HP gold partner, MPS sins 99 quarterly reviews, used and recommended by Imperial college, used by Manc, Leeds Met, westminster and brunel unis 10369.96 9852.0474 145287.28 75/55/40/30 no yes trade in £2750 and uplist FOC no 4hr response preventative maintenance, Ricoh v good GMQ CCS seem good, lots of partners. Est 2007, not sure on sustainability and size quarterly reviews, ogone on top for webpay = 600 pa and 10p a transaction…. Seems a LOT 0.0059 14611.8 11892.8474 128159.08 35/35/38/34 yes but will charge extra for supporting it ? no 99.6% up, 95% same day SLA met, provided detailed spreadsheet OKI not leaders office express great, worked with thme for years quarterly effectiveness report, monthly service report 0.0053 16076 12507.2558 154196.53 52/41/40/30 possibly NBD, HP Gold partner, HP exclusive incredibly helpful over course of project, cpc or Level pay yes, and realise any cashback no HP good and well known GMQ general impression out of 5 included 1 or 2 follow me 3 or 4 follow me, web pay, reporting, wpmeducation compatible. 3 follow me, web pay, reporting modules, callout, labour, parts 4 or 5 follow me, web pay only using paypal, reporting, callout, toner, parts, wifi printing, labour, JIT consumables 2 or 3 not really listened to requirements not full pull print, web pay? NO coin vend, remotecare (dialhome), parts, toner, labour, staples, scan to file 2 or 3 not really listened to requirements pull print, web pay, break fix and preventative maintenance, toner recycling, reporting, rules 4 or 5 3 3 or 4 volume of 357750 Mono & 30699 col, reporting, follow me, quot control, web pay?, cashloader options, print rules, user messaging. Print job Cost preview, ogone web pay, not incl, toner parts and labour pull print, wireless laptop printing, JIT ordering, no storing consumables for long time, legacy support pull print only on mfds, web pay, all parts and labour, helpline, online monitoring and fault tracking, online support, wifi printing Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: Canon ImageRunners Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print Managed Print: DMC Canon Partners Presentation for JISC RSC Technical Forum December 2013: Online Backup and Managed Print [email protected] 0207 848 1272