Transcript Document

Mrs Rosalind Kyle
Speech and Language Therapist
And
Mr Barry Mills
Senior Manager
User Involvement
Patient Focus Group
Patients given information and views sought
on the developments in the hospital by:
• Named Nurses
• Corporate Updates
• Daycare/Ward User Groups
• Project Team Contact
Patient Focus Group
• Specified in Communication
Strategy
• Accountable through the User
Reference
Sub-Group to the Project Team
• Aimed to ensure views of
patients are
included in the development of
the core
hospital service
Membership:
• 10 people selected who are or were
admitted to Muckamore Abbey Hospital
• Male/Female
• Range of Disability
• Communication Skills
• Informed Consent
• Representation
Facilitation:
• External Facilitator
• Role of Speech and Language Therapist and
Senior Manager
Organisation:
• Agreed Agenda with Sub-Group
• Accessible Information
• Transport, Refreshments, Room, Times,
and Visual Aids
• Schedule – 3 meetings x 3
• Style of meetings
Issues:
• Reflections on Buildings
Physical Care
Experiences
• Bedrooms
• Unit Designs
• Operational Policies
• Admission Procedures
• Interior and Exterior Finishes
Other Events:
• Presentation of Information to Project
Team
• Site Visits
• Viewings of bedrooms, furniture, art
designs
Summary of Patients Input:
• Furniture – safe and comfortable
• Bed-Sitting Rooms
• Refreshment areas
• IT Access
• Flexible bed times
• Continuity of Education and Training
• Smoking Areas
• Access to Telephones
Explicit Values
Underpinning
the Vision
Effective
Care Model
THE PATIENT
AT THE
CENTRE
Engaged
Stakeholders
Good
Infrastructure
Support
Effective
Communication
s
Confident and
Competent
Staff
Attractive /
Welcoming
Environme
nt
Aims and Objectives of Staff Focus Group
Aim:
To review the progress to date of the
Muckamore Abbey Hospital Service
Redevelopment and to jointly explore with the
focus group the direction of travel and issues
to be addressed in respect of the provision and
development of specialist treatment services
for those with a learning disability at
Muckamore Abbey Hospital.
Objectives;
• To review progress to date of the
development of new specialist treatment
services for those with Learning Disabilities
at Muckamore Abbey Hospital
• To consider future scenarios likely to
impact services at Muckamore Abbey
Hospital
• To work through issues which will be
critical to the development and functioning
of new services and to seek feedback and
ideas as to how these might be addressed.