Transcript kkjkj - Nova Bus
EGF – Supplier report
Understand and Apply
Supplier Performance Evaluation 1.
EGF Presentation
2.
EGF Composition
3.
Detailed Scoring Tables
4.
Supplier Scorecard
5.
FAQ 2 September 17, 2010
EGF (“
Évaluation Globale Fournisseur
”, comprehensive supplier evaluation)
The EGF system is a monthly scoring system based on many delivery & quality factors. The lower the scoring, the better the performance. The upper acceptable limit is 100 points.
Objectives •
To allow Nova Bus to measure our suppliers and prioritize our actions.
•
To work with our suppliers with the aim of receiving better quality product and more precise deliveries.
•
To standardize our performance measures and eliminate subjective elements.
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EGF Composition
EGF = QPM + DPM QPM = Quality Performance Measure PPM (parts per million) Quantity of non-conforming parts Quantity of MCN (Material Complaint Notices) Monetary value ratio of non-conforming parts DPM = Delivery Performance Measure Quantity of faulty deliveries Percentage of faulty deliveries Quantity of late deliveries The QPM and DPM are both based on a rolling 3-month horizon
An action plan is requested when the EGF score exceeds 100 points.
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DPM Scoring Table
0 11 21 51
DPM Livraisons fautives Faulty Deliveries (#) - DA Livraisons fautives Faulty deliveries (%)
DB
De À Pts De (%) À (%) Pts De Livraisons en retard Late deliveries (#)
DC
À Pts
10 20 50 100
0 5 10 20
0 11 21 41 10 20 40 60
0 10 15 20
0 6 11 21 5 10 20 30
0 5 10 15
101 200
30
61
25
31 50
20
201 401 400
40 50
51
25
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Statut DPM Status >90 55-90 35-50 <35 Alarme / Alarm Action Surveillance / Monitor Pas d'action / No action
QPM Scoring Table
De
0 101 501 2001 5001
>90 70-90 50-65 <50
September 17, 2010
PPM -QA À
100 500 2000 5000
Pts 0 5 10 15 20 Pièces rejetées Rejected Parts (#)-QB De À Pts QPM
0 0
0 De
0 1 5
5
2 6 26 251 25 250
10 15 20
3 5 9
MCN (#)-QC À
1 2 4 8 12
Pts 0 5 10 20 30
13
40 Statuts QPM Status Alarme / Alarm Action Surveillance / Monitor Pas d'action / No action
6
Volume rejeté Rejected volume (%)-QD De À Pts
0 0
0
0,01 0,15
5
0,16 0,41 1,01 0,4 1
10 15 20
Supplier Scorecard
Objective To inform suppliers rapidly and effectively of the evolution of their performance.
Results Highly visual scorecard with graphic elements EGF results as well as 5 other important factors More detailed data available on other sheets Blue columns = Rolling data (cumulative EGF for the last 3 months) Black columns = monthly data only September 17, 2010 7
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FAQ 1.
What is the utility of this system?
2.
How to read the Scoring Tables
3.
How is the EGF calculated?
4.
What is the difference between a faulty delivery and a late delivery?
5.
How can we improve our score?
6.
Who should we contact for more details regarding our EGF score?
7.
How often is the EGF Scorecard issued?
8.
Are previous results revised?
9.
What should we do if we want to challenge a MCN?
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