Transcript WB PPT Template (MS Office 2007)

Operationalising sustainability agenda
Our vision
“Banking is vital to restoring a vibrant global economy. Banks can
be powerful contributors to economic and social progress…
We maintain our commitment to building a
sustainable business as a bank, this has underpinned our
strategy and success for over 150 years and will be the
foundation for our future.”
Peter Sands
Group Chief Executive
Our strategic intent
Strategic intent
The world’s best international bank
Leading the way in Asia, Africa and the Middle East
Brand promise
Here for good
Values
Responsive • Trustworthy • Creative • International • Courageous
Approach
Commitment to
stakeholders
Participation
Competitive Positioning
Management Discipline
Focusing on attractive,
growing markets where we
can leverage our customer
relationships and expertise
Combining global capability, deep
local knowledge and creativity to
outperform our competitors
Continuously improving the way
we work, balancing the pursuit of
growth with firm control of costs
and risks
Customers
Our People
Communities
Investors
Regulators
Passionate about
our customers’
success, delighting
them with the
quality of our
service
Helping our people
to grow, enabling
individuals to make
a difference and
teams to win
Trusted and
caring, dedicated
to making a
difference
A distinctive
investment delivering
outstanding
performance and
superior returns
Exemplary
governance
and ethics
wherever we
are
Our approach to sustainable business
 Enabling the real economy to
achieve sustainable growth
 Promoting sustainable finance
 Leading by example in the
workplace and community
A. Enabling the real economy to flourish
Objective: Creating an enabling environment for economic growth through strong governance and
enhancing access to financial services
Running core banking responsibly
 Aggregating and deploying savings
 Supporting trade, enterprise development and
investment
Access to financial services
 Microfinance partnerships
 Islamic banking – ‘Saadiq’
Responsible selling and marketing
 Positive credit reference bureaus
 Balanced scorecards for our own sales force
 Stress testing out portfolios
Our performance
2006 Clinton Global Initiative pledge to provide by 2011
$500million
to microfinance partners
$540million
Provided through 63 micro financial institutions
3.6million
Lives impacted by our Microfinance business
Our performance
42,000
Employees completed AML eLearning
9.8
Complaints per 1,000 clients in 2009
53%
Decrease in Consumer Banking complaints ratio
B. Providing sustainable finance to respond to the risks and
opportunities
Risk management
 Environmental and Social Risks in Lending (ESRL)
guidelines in place for over 10 years
 Embedding 13 sector/issue position statements and
practitioners guides
Opportunity
 Financing USD8-10bn of renewable and clean energy
projects by 2012
 ‘Green’ products – e.g. Go Green campaign to
encourage paperless banking
Our performance
Renewable energy market was worth
$155billion
In 2008
$3.6billion
Extended through renewable energy market
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Sector lending position statements made public
C. Lead the way through our own practice
Our Environment
 2008-2011 Targets
 Changing behaviour – Social media
- Carbon Calculator
- Green Storming
Our People
 Diversity and inclusion
 Living our values
Our Community
 Seeing is Believing
 Living with HIV
 Goal – Women’s Empowerment
Our performance
Total paper consumption/FTE*
Kg/FTE/year
Decrease
28%
(2007-2009)
Air travel emissions/FTE
Tonnes CO2 /FTE/year
Decrease
24%
(2007-2009)
* Full-time employee
Our performance
125
71
Nationalities
markets
350
77,000+
Languages
employees
45%
Female representation globally
Community Investment
• USD 20M commitment
• 20M people from poor urban areas to benefit from
access to eye care
Living with HIV
• Over 1M people benefited from award-winning
education programme developed by Bank for its own
employees and shared for free
Goal
• 100,000 adolescent girls from low income families to
be reached through programme to educate and
empower girls through sport
Employee Volunteering
Seeing is Believing
Operationalising sustainability agenda
Standard Chartered: Track record
Our Credentials, Your Success
GS SUSTAIN
Dow Jones Sustainability
FTSE
Top 8 Bank in Managing
Environmental, Social and
Governance Issues
Index (DJSI)
Listed on the FTSE4Good and
FTSE4Good Environment
Indexes
2010
Africa Structured
Finance
MILAA Microfinance
credit-linked notes
2009
2010 / 2011
Organised by the
Commonwealth Business
Council
2010
Best Corporate Citizen
of the Year
World’s Most
Ethical
Companies
2009
2010
FT ArcelorMittal
Boldness in Business
Award
Corporate Responsibility
2010
Global Business Coalition
on HIV/AIDS, Tuberculosis and
Malaria
Business Excellence Award
for Community Investment
Standard Chartered Bank’s
Living with HIV programme
2009
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