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Enterprise Risk Management Assurity Life Insurance Company KCAC Seminar Kansas City, MO June 24, 2009 Assurity Life Insurance Company Background Mutual Holding Company structure Merger of 3 companies: Woodmen Accident and Life, Security Financial Life and Lincoln Direct Life $2.2 billion in assets $233 million in Surplus and AVR Conservative investment portfolio Focus on protection-based products No Variable Life or Variable Annuity business No secondary guarantees No specific Risk Management Process concerns, but management was concerned that the processes in place to manage risk were not being communicated well enough to stakeholders 2 Assurity’s ERM Process Goals To understand and manage the risks being taken Strengthen a risk awareness culture throughout the organization Actively set appropriate “tone at the top” Better communication both within the company and with external parties regarding Assurity’s risk profile Establish clear risk ownership/accountability Maintain the long-term view 3 Assurity’s ERM Process Risk identification Risk assessment Risk limits/triggers Risk management and mitigation Risk monitoring/Key Risk Indicators (KRI’s) Risk reporting Learn and adjust 4 Development of Assurity Life risk and opportunity map, monitoring, and reporting tool… Capture all key risks/opportunities Develop a common language/understanding of risk classifications and definitions Show cause and effect relationships Integrate risk management, corporate governance, balanced scorecard Paperless and scalable Top risks assessed and monitored Top down and bottom up risk assessment 5 6 7 Risk Decomposition 8 Risk Management 9 The Risk Intelligent Enterprise Maturity Model How capable is your company today? How capable does it need to be? Every industry, company and division is probably at a different stage of development. Where should they be and how do they get there? Built into decision-making Tone set at the top Adhoc/chaotic; depends primarily on individual heroics, capabilities and verbal wisdom 1. Tribal & Heroic Reaction to adverse events by specialists Discrete roles established for small set of risks Typically finance, insurance, compliance 2. Specialist Silos Policies, procedures, risk authorities defined and communicated Business function Primarily qualitative Integrated response to adverse events Performance linked metrics Rapid escalation Cultural transformation underway Conformance with enterprise risk management processes is incentivized Intelligent risk taking Sustainable Proactive “Risk management is everyone’s job” 4. Systematic 5. Risk Intelligent Bottom-up Reactive 3. Top-Down Rewarded Risk Un-Rewarded Risk Source: Deloitte 10 Some thoughts on developing a successful risk-taking organization… 1. Know your appetite for risk and foster a culture that is in tune with it. 2. Maintain a healthy dose of skepticism. 3. Don’t oversimplify risk – recognize that risk has many dimensions. 4. Avoid “model fixation.” 5. Start preparing when times are good (and stable) for bad and risky times. 6. Pick the right people. 7. Make sure the incentives for taking risk are set correctly. 8. Preserve your options. 11