Transcript Information Systems - Institute of Management Sciences BZU

Management Information
Systems
MBA (II) Final Semester
Course Lecturer: Farhan Mir
Course Lecturer
Farhan Azmat Mir
MIMS [Monash University Melbourne]
MBA (MIS) [B.Z.U] Gold Medal
• Consultation Method
Best through e-mail address ([email protected])
OR
After/before lectures on lecture day OR
Announced Timings in case of Assignments or Reports
Lecture 1, 2, 3
Introduction & Overview
Lecture 1,2 Administration
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Course Introduction
Introduction of the Class
Few Words on Lecture Notes
Introduction to Lecture Methodology
Management Information Systems
Overview
Course Administration
• New Assessment Criteria
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20 Prim
25 Mid
45 Final
10 Sess
• Lectures Notes
– Available from Photostat shop before lectures
– Basically about lecture’s contents and discussion topics
Course Administration
• Sessionals
– May be written assignments (details in coming lectures
– Attendance, Presentations, Quiz & Class Discussion &
Participation
• Requirements
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Overall Class Attitude
Things to Avoid (Referencing, cut-copy-paste Culture)
Things to do (Innovation, Confidence, Work Attitude)
Critical Evaluation the key
Course Orientation
• Basically Theoretical focus
Introduction of Concepts and Issues in the field of IS
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– The practical orientation will also be a major focus of
the course
– Perhaps Demo from a local company by MIS Manager
highlighting the practical issues and difficulties in the
area of IS (Approx. in lectures close to MID in the
week after MID)
– Case Studies
Examination
• Questions will be formulated in a way to examine
both bookish as well as conceptual thinking
• The Answers will be evaluated on the key
requirement of “critical thinking”
• Other details will be given close to Prim
Text & References
• Focus will be on topics rather Chapters of any text
• Many Text/books are available in market
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Charles Parker, Thomas Case. (2000). “Management Information
Systems: Action & Strategy”. (2nd Ed). McGraw Hill Book Company
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Kenneth C. Laudon & Jane P. Laudon (2001). “Management
Information Systems: Managing a Digital Firm”.(7th Ed). Prentice
Hall Company.
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Not necessarily every thing is taught from the Text, Students need to
broaden their view and consult as many additional references as
possible (Preferably available in local market and from the Internet)
Expected Topics
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Introduction to IS
Systems and Models
Management & Decision Making
IT Fundamentals
Transaction Processing and Reports System
DSS
Knowledge-Based Systems
System Development
MIS in the Fundamental Areas of Business
Contemporary Issues
Introduction to IS
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The Background
What are these systems?
Why IS/MIS? (Goals & Objectives)
The scope of MIS
The current International status
The new trends
The challenges and issues
Counter Strategies
Background
• Operational Efficiency
– Computers replacing manual activities
– Speed, accuracy, efficiency, capacity
• Information a Key Business Asset
– Information initially as a by-product
– Data Vs Information
– The realization about information potential and the
need to manage it for competitive advantage
• The Early IS
– Slow computing
– Time consuming system development and information
management
– Failure Stories
What are these Systems?
• “An organized combination of people, hardware,
software, networks and data resources that collect,
transforms, and disseminates information in the
organization.”
James O’Brien (1998).
• IS theory is however extremely vast and various
classification & definitions are available on MIS
• IS Perspectives
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Operational activities
Management support
KM
Networking and e-activities
Goals & Objectives
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Operational Efficiency
Functional Effectiveness
Customer Service
Product Creation & Enhancement
Competitive Advantage
Communication and Networking
Control & Feedback
Role & Scope of IS
• Pervasiveness of IS
– Distribution, Payroll, MkIS, Library Systems, Student
Enrollment, Inventory
• Functional Areas
– Finance, Marketing, Communication, Sales, Customer
Support & Service, Manufacturing
• Management Support
– MIS
– Decision Support
• Knowledge Management
• Networking
– EDI
– E-Business
Current International
Environment
• Last Decade (Heavy Investment in IT/IS)
• Success & Failure Stories
– Australian Govt. IT Outsourcing Initiative
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• IS a normal life necessity
– Banks
– Communication & Entertainment
– Government Essentials (Registration, civil
administration)
• Continuous improvement & research
– The hottest area of academic interest
– Ongoing Debates ( IT Bubble burst)
New Trends
• Media popularity (Hype Factors)
• IS-related topics in debate
– KM
– DSS
– Tele-working/Virtual Organizations
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Online Services
Information Based Products
New Coming Lot of Professionals
IS-Business Relationship
– IS based businesses
Contemporary Issues
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IS Theory seems to be still in evolution
People/Management a trouble area
Keeping yourself updated (choice of technologies)
Investment Analysis for IS
Interaction between IT and other functional areas
Career Development
For us as Academic participants (Teachers &
Students)
– Controversial area of study (Hype another factor)
– Still the most demanded course in field of IT
• Have a look at some debates:
– http://www.csc.com/features/2001/21.shtml
– http://www.csc.com/features/2002/22.shtml
Counter Strategies
• ??????????? (More Questions than answers)
• Circumstances might change from situation to
situation and organization to organization
• Continuous search for better IS options
• Knowledge about IS issues is more crucial than
having the latest technology
• Recommendations
– Analysis of the IS decisions will require same care and
deep thinking as done for other business and functional
problems/situations
– Project Management
References
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Charles Parker, Thomas Case. (2000). “Management Information Systems:
Action & Strategy”. (2nd Ed).
Kenneth C. Laudon & Jane P. Laudon (2001). “Management Information
Systems: Managing a Digital Firm”.(7th Ed)
James O’Brien. (1998). “Introduction to Information Systems: A
Networked Enterprise Perspective”. (2nd Ed).
Chris Woodward (2001), CSC Research Services. Creating Information
Systems Harmony
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(http://www.csc.com/features/2001/21.shtml)
CSC Research Services. CEOs are from Mars, CIOs are from Pluto
(http://www.csc.com/features/2002/22.shtml)
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Grover S. Kearns (1997). Alignment of Information Systems Plans with
Business Plans:
(http://hsb.baylor.edu/ramsower/ais.ac.97/papers/kearns.htm)