Transcript HARBORTOUCH POS

HARBORTOUCH POS
POS TRAINING
ABOUT HARBORTOUCH
Harbortouch has created a complete high-end
point-of-sale (POS) systems program with
software, hardware and service packages.
This program is the fastest and easiest way to sell a POS system!
WHY CREATE HARBORTOUCH?
 Devalued terminal market creates opportunities in valued
POS market
 Higher acquisition cost and market saturation demands the
best forms of retention
 The timing and technology came together to deliver a
simple to use, economical POS system
This solution will be unparalleled in the industry
for many years to come.
HARBORTOUCH THE BRAND
 Giving you the ability to offer a comprehensive POS system
at an affordable price
 Harbortouch is a combination of United Bank Card’s
knowledge, services and customer care, Microsoft’s
software and Toshiba’s equipment
This solution will be unparalleled in the industry
for many years to come.
SALES PRESENTATION
SOLUTION COMPONENT
PRESENTATION
HARDWARE
SOLUTION COMPONENT
PRESENTATION
HOSPITALITY SOFTWARE
SOLUTION COMPONENT
PRESENTATION
RETAIL SOFTWARE
SERVICE & SUPPORT
 Software set-up
 Professional installation
 Hardware
 Software
 Cabling
 Training
 Onsite repair
Harbortouch provides your merchants with complete
installation, training and support services.
SERVICE & SUPPORT
 Offsite software backup
 24 hour in-house customer service and
technical support
 Remote training and support
 Interactive Merchant System
MERCHANT SERVICES
 Hospitality Specific
 Credit card processing – Proprietary Network
 Gift/Loyalty cards - United Bank Card
 Retail Specific
 Credit card processing – Proprietary Network
 PIN debit coming soon
 Additional merchant services
As a division of United Bank Card, Harbortouch can offer
comprehensive merchant payment services.
SALES PRESENTATION
MARKETING TOOLS
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POS configurator
Merchant product brochure
Sales presentation
Single page slicks
FAQ
Look on the IIS for more information
We provide you with the sales tools you need to walk away
successful from every account!
HARBORTOUCH PRICING
ISO PRICING - HOSPITALITY
Harbortouch Base
Configuration with Cash
Drawer
Harbortouch Base
Configuration without Cash
Drawer
$2,199
$2,126
 All-in-one touch screen terminal including
operating system, 1GB memory and MCR
 Receipt printer
 Cash drawer
 Harbortouch Retail Software (MSPOS)
 Antivirus software
 Onsite installation
 Onsite training
 All-in-one touch screen terminal including
operating system, 1GB memory and MCR
 Receipt printer
 Harbortouch Retail Software (MSPOS)
 Antivirus software
 Onsite installation
 Onsite training
The most profitable POS system program available!
ISO PRICING - HOSPITALITY
REQUIRED ACCESSORIES
4 port router
$21
OPTIONAL ACCESSORIES
Tilt Swivel Customer Display
$112
Single Line Hand Held Scanner
$139
Omni Directional Scanner
$239
Surge Protector with Battery Backup
$69
ISO PRICING - HOSPITALITY
OPTIONAL ACCESSORIES
Kitchen Video System
$938
Kitchen Printer
$259
CABLING (PER RUN)
$289
 Completed by Harbortouch
 Includes patch cables from wall to terminal
CABLING (PATCH CABLES ONLY)
 Merchant completes cable runs and terminate with RJ45 wall jack
 10 ft Patch cable will go from wall to terminal
$10
ISO PRICING - RETAIL
Harbortouch Base
Configuration with Cash
Drawer
Harbortouch Base
Configuration without Cash
Drawer
$2,299
$2,226
 All-in-one touch screen terminal including
operating system, 1GB memory and MCR
 Receipt printer
 Cash drawer
 Harbortouch Retail Software (MSPOS)
 Antivirus software
 Onsite installation
 Onsite training
 All-in-one touch screen terminal including
operating system, 1GB memory and MCR
 Receipt printer
 Harbortouch Retail Software (MSPOS)
 Antivirus software
 Onsite installation
 Onsite training
The most profitable POS system program available!
ISO PRICING - RETAIL
REQUIRED ACCESSORIES
4 port router
$21
OPTIONAL ACCESSORIES
Tilt Swivel Customer Display
$112
Single Line Hand Held Scanner
$139
Omni Directional Scanner
$239
Wireless Scanner with Battery and Docking Cradle
$499
Surge Protector with Battery Backup
$69
ISO PRICING - RETAIL
OPTIONAL ACCESSORIES
USB Keyboard
$26
Mouse
$9
CABLING (PER RUN)
$289
 Completed by Harbortouch
 Includes patch cables from wall to terminal
CABLING (PATCH CABLES ONLY)
 Merchant completes cable runs and terminate with RJ45 wall jack
 10ft Patch cable will go from wall to terminal
$10
ISO PRICING
Quarterly Per Terminal Service Fee
$59.00 per quarter, split 50/50 above
 Onsite Repair
 Remote Support
 Remote Training
 Offsite Data Backup
BUILDING A MERCHANT
PROPOSAL
CONFIGURATOR DEMONSTRATION
COMPLETING AN ORDER
Step 1: Have the customer sign the proposal and designate the
method of payment
Step 2: Complete and sign the merchant agreement
Step 3: Complete additional merchant paperwork
▪ Site survey
▪ Merchant worksheet
Step 4: Collect payment
▪ Check
▪ Credit Card
▪ Leasing – MBF Leasing
Our straightforward paperwork and submission criteria
makes completing orders as simple as possible.
ORDER SUBMISSION TIMELINE
Step 1: Submit the order to underwriting
Step 2: Underwriting approval
Step 3: The delivery process begins
▪ Target timeframe = 5 days, Beginning = 2 to 3 weeks
Step 4: Support begins database build
▪ Initial draft of build completed off of the worksheet turned in with your order
▪ Call scheduled with Merchant
▪ Merchant logs online and reviews the database with support
Step 5: Installation is scheduled with the Harbortouch National Service Center (HNSC)
Step 6: HNSC makes a call to the merchant to verify all data for the install
▪ Installation date and time is set with the merchant
▪ Information about the site and what needs to be completed is verified
Step 7: Installation completed
▪ Customer signs the completed installation form and HNSC returns it to UBC
▪ HNSC will document any changes
Orders are completed in a timely fashion.
SALES REP FUNDING
 Check or Credit Card
▪
At time of order full purchase price will be sent to
Harbortouch.
▪
Once the funds are received and cleared, we will transfer
the applicable funds to the sales person on a
weekly basis
 Leasing
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When the installation is complete, the merchant must
complete the lease verification call with MBF.
▪
The lease company will fund the lease to Harbortouch,
Harbortouch will transfer applicable funds to sales person
weekly.
Sales rep funding is fast, accurate and efficient.
IMPORTANT PHONE NUMBERS
 Ordering Supplies
800-597-3140
Receipt printer paper
Kitchen printer paper (dot matrix)
Kitchen printer ribbons
Cash tills
 POS Support
866-563-3045
QUESTIONS?
Harbortouch POS Represents an
Unmatched Opportunity to
Invigorate Your Equipment Sales!
THANK YOU
Meramak Bankcard
800-597-3140