Transcript mccaa.org.mt

How prepared is the Maltese
Market for Market
Surveillance?
Shirley Mifsud
Market Surveillance Scientist
4th December 2009
Why Market Surveillance?
A uniformly high level of enforcement of internal market
legislation
High level of protection
Non-discrimination (Level playing field)
Transparent competition
Market Surveillance in Malta
Market Surveillance started forming part of the Malta
Standards Authority on February 2008
Responsible for the safety of product for the consumer
which can be divided in 5 main categories:
Children (e.g. safety of toys, playground equipment and other items used by children)
Domestic and occupational (e.g. fire safety of electrical appliances, safety of DIY tools and
communication equipment and safe use of domestic chemicals, safety of lifts)
Recreation (e.g. safety of engines used on recreational craft, media equipment and equipment
used in amusement parks)
Personal care (e.g. safety of cosmetics and tatoo dyes)
Industry (e.g. safety of machinery, pesticides and fireworks)
Market Surveillance and..
Economic Operators (including Importers, Manufacturers,
Agents and Retailers)
Customers
How well prepared are they with
respect to Market Surveillance???
Interaction of the Market Surveillance
Directorate, Importers/Manufacturers
and Consumers
Market Surveillance
Directorate
-Responsible for
supervision of compliance
-Communicate
information on
surveillance initiative
-Decide on measures
Consumer
-Expect safe products on
the market
-Wide network
-Provide authorities with
information
Information
Economic Operators
-Object for supervision
-Act based on information on
market surveillance
-Expect fair competition
How prepared are Economic
Operators to Market Surveillance?
 Do economic operators know that the Market
Surveillance Directorate is within the Malta Standards
Authority?
 Are they aware that Market Surveillance officers
conduct inspections in outlets?
 Are they aware that market surveillance officers can
take samples from outlets and do recalls of products
which pose a serious risk?
 Do economic operators know that legal action can be
taken against them if they place unsafe products on
the market?
Do economic operators know that the
Market Surveillance Directorate is within
the Malta Standards Authority?
% that know that MSD
is part of MSA
40%
No
Yes
60%
% that don't know that
MSD is part of MSA
Are they aware that Market Surveillance
officers conduct inspections in outlets?
% that know that MSD
officers conduct inspections
in outlets
38%
No
Yes
62%
% that don't know that MSD
officers conduct inspections
in outlets
Are they aware that market surveillance
officers can take samples from outlets and
do recalls of products which pose a serious
risk?
No
55%
Yes
45%
% that know that MSD
officers can recall
products
% that don't know that
MSD officers can recall
products
Do economic operators know that legal
action can be taken against them if they
place unsafe products on the market?
No
52%
Yes
48%
% that know that legal
action can be taken
% that don't know that
legal action can be taken
How prepared are Consumers to
Market Surveillance?
Consumers have a right for safe products on the
market …….
BUT do they know how to recognize a safe
product????
AND how aware are they of the existence of
the Market Surveillance Directorate????
General questions made to
consumers
Do you know the meaning of CE marking?
Do you know that toys must be CE marked?
Do you know that instruction manuals need to be at
least either in Maltese or English?
Do you know the meaning of Energy Labeling on
lamps and appliances?
Do you know that a three pin plug or an adaptor needs
to be supplied with appliances having a two pin plug?
Do you know that lifts need to be CE marked?
Results
24%
% consumers knowing
the meaning of CE mark
No
Do you know the
meaning of CE marking?
Yes
76%
26%
Do you know that toys
must be CE marked?
No
Yes
74%
% consumers don't
knowing the meaning of
CE mark
% consumers that know
that toys need to have
CE mark
% consumers that don't
know that toys need to
have CE mark
Results cont…
Do you know that
instruction manuals need
to be at least either in
Maltese or English?
Do you know the meaning
of Energy Labeling on
lamps and appliances?
17%
No
Yes
83%
36%
Yes
No
64%
% consumers aware
instructions must be at
least in Maltese or
English
% consumers not aware
instructions must be at
least in Maltese or
English
% consumers knowing
the meaning of energy
labelling
% consumers not
knowing the meaning of
energy labelling
Results cont…
Do you know that a three
pin plug or an adaptor
needs to be supplied with
appliances having a two
pin plug?
Do you know that lifts
need to be CE marked?
26%
No
Yes
74%
38%
Yes
No
62%
% consumers knowing
that an adaptor needs to
be supplied with 2 pin
plug appliances
% consumers not
knowing that an adaptor
needs to be supplied
with 2 pin plug
% consumers knowing
that Lifts need to be CE
marked
% consumers not
knowing that Lifts need
to be CE marked
Market Surveillance Directorate
activities with respect to Economic
Operators and Consumers
Main activities include:
Reaction to economic operators and customer
complaints
Random inspections in outlets
Testing of items suspected that can pose a health
risk
Instigating new RAPEX alert notifications
Follow up RAPEX notifications
Report reactions to RAPEX notifications
Hold meetings and other communication forms
with third parties
Complaints followed up by MSD-MSA from
January - September 2009
Plant fertilisers
Solar systems
Vehicles
Baby floats
Gas cylinders
Tatoo ink
Diving cylinders
Shelvings
Fire extinguishers
Product category
M atches
Shoes
Electronic apparatus
Electrical appliances
White goods
Chemicals
Christmas Lights
Cosmetics
M obile phones
Pesticides
Recreational crafts
Toys
Lifts
Personal Protective equipment
M achinery
0
2
4
6
8
Total number
10
12
14
16
Items & Outlets inspected by MSD-MSA
from January - September 2009
Total no. of outlets & products inspected in 2009
Total number
Qt 4
Qt 3
Qt 2
Qt 1
0
100
200
300
400
Qt 1
Qt 2
Qt 3
Total no. of items inspected per month
569
532
438
Total no. of outlets inspected per month
95
158
122
Quarter
500
600
Qt 4
Outlet categories inspected by MSD-MSA
from January - September 2009
0%
1%
0%
2% 1%
2%
Lifts
10%
1%
M achinery
1%
P erso nal pro tective equipment
9%
5%
Electrical equipment
Fruit & Vegetables fo r M RLs
To ys
Recreatio nal crafts
11%
11%
Dangero us chemicals
Electro nic equipment
P esticides
Ho useho ld appliances
Co smetics
Detergents
Lighters
8%
11%
B ulbs
Fo o d imitating items
Eye wear
3%
Sho es (DM F)
Laser po inters
9%
11%
1%
1% 1%
B atteries
Others
Product categories inspected by MSD-MSA
from January - September 2009
Lifts
1%
0%
1%
0%
1%
3%
0%
3%
M achinery
1%
P erso nal pro tective equipment
7%
4%
Electrical equipment
Fruit & Vegetables fo r M RLs
6%
To ys
Recreatio nal crafts
16%
5%
Dangero us chemicals
Electro nic equipment
P esticides
Ho useho ld appliances
Co smetics
13%
Detergents
Lighters
8%
B ulbs
0%
1%
0%
10%
Fo o d imitating items
Eye wear
Sho es (DM F)
Laser po inters
19%
B atteries
Others
New RAPEX Alert Notifications done by
MSD-MSA from January - September 2009
Rapex Alert notifications done in 2009
Qt 4
Total number
Qt 3
Qt 2
Qt 1
0
Total number
1
2
3
4
Qt 1
Qt 2
Qt 3
2
5
3
Quarter
5
6
Qt 4
RAPEX Notifications followed by MSDMSA from January - September 2009
Rapex Alert notifications checked by MSD in 2009
Qt 4
Total number
Qt 3
Qt 2
Qt 1
0
Total number
10
20
30
40
50
Qt 1
Qt 2
Qt 3
42
64
52
Quarter
60
Qt 4
70
RAPEX Reaction to Notifications done by
MSD-MSA from January - September
2009
Reaction to notifications done in 2009
Qt 4
Total number
Qt 3
Qt 2
Qt 1
0
Total number
5
10
15
20
Qt 1
Qt 2
Qt 3
15
20
26
Quarter
25
30
Qt 4
Meetings/Communications done by MSDMSA from January - September 2009
Qt 4
Total ni.
Qt 3
Qt 2
Qt 1
0
Total number
10
20
30
40
50
60
Qt 1
Qt 2
Qt 3
22
46
79
Quarter
70
80
Qt 4
90
Ways forward to reach Economic
Operators and Consumers
More frequent meetings with economic operators
Press releases on government gazette and commercial
gazettes
Publishing of informational leaflets with the functions of
the Market Surveillance Directorate
Meetings with consumers
Meetings with children in schools
Frequent updates on the Malta Standards Authority
Site www.msa.org.mt
Thank you for your
attention