Transcript TeleEye III+

BS 8418
A New Era for
Remote Monitoring & Visual Alarm Verification
UK ACPO Policy on Response
• Revised on Apr 2004
• Systems with confirmed alarm technology
- Terminating at Alarm Response Centre (ARC) or
Remote Video Response Centre (RVRC)
conforming BS 5979 (Cat II)
- Unique Reference Number (URN)
• Police Intervention
- Level 1: immediate & urgent
- Level 2: may be delayed subject to resources
- Level 3: no police response
• Movement
 Level 2: 2 false calls in 12 months
 Level 3: 5 false calls in 12 months
 Restore response: no false call in 3 months
Requirements on URN
• Installers
- ACPO Security Systems Policy
- BS 8418: Code of practice for detector activated
CCTV system
- BS EN 50132-7: CCTV application guidelines
• RVRCs
- BS 5979 (Cat II): Code of practice for ARC &
RVRC
- BS 8418: Code of practice for detector activated
CCTV system
• Procedures on handling criminal activity data
- Data Protection Act 1998
- Human Rights Act 1998
What is BS 8418?
• Recommendations for
- installers on best practice for the design,
installation, commissioning, operation of detector
activated CCTV system
- RVRCs monitoring CCTV systems
- owners & users on the management of CCTV
systems
• Published in 3 Sept 2003
• www.bsonline.bsi-global.com
• Primary objectives
- defining the best practice on a professional
detector activated CCTV system
- Minimizing police call out due to false alarms
Design Parties
Police
Security
Association of Security Consultants
Association of Chief Police Officers in
Scotland
Association of Social and
Community Alarms
Home Office – Crime prevention Centre
British Security Industry
Association
Metropolitan Police
BS8418
National Security Inspectorate
Security Industry Training
Organization
Security Systems and Alarms
Inspection
Others
Insurers
BRE/ LPC Laboratories
Association of British Insurers
British Telecommunications Plc
Association of Burglary Insurances
Electrical Contractors Association
Surveyors
Royal Mail
Co-opted members
Who should participate?
Equipment Manufacturers
Installers
BS8418
RVRCs
Owners &
Users
Flow of Event Handling
Event
Image Transmission to RVRC
Confirmed
No
Incident?
Yes
Call for
Police Response with URN
Report to
Site User
Outlines
• Typical system configuration
• Design & installation
• Commissioning
• On-site operations
• RVRC specifications
• RVRC operations
Typical System Configuration
Design & Installation
Camera & detector positioning
Design & Installation
Wide angle or tele lens?
50%
10%
Verification
Recognition
Design & Installation
PTZ camera  multiple fixed position cameras
Preset 1
Preset 3
Preset 2
Design & Installation
• Detector
- one input each
• Lighting
- sufficient in the fields of view 24x7
- verification within 2 seconds
• Audio challenge
- give verbal warnings to suspected intruders
- clearly & audible within the range of all detectors
System Integrity
• Tamper detection
- detector cables & enclosures
- video loss, camera housing & alignment
- set: report to RVRC
- unset: report to RVRC and/or locally
• CCTV control equipment
- inside a secure area
- password validation
- set/unset state determined by RVRC
- UPS power backup
- watch-dog restart mechanism
- failover communication means
On-Site Event Logs
• 6 months or maintenance visit interval,
whichever longer
• Log types:
- set/unset
- incident, alert, tamper, entry sequence
- successful/unsuccessful communication with
RVRC
- system exception
- low battery & power failure
Commissioning
• Site documents received by RVRC 24hrs
beforehand
- site address, floor plan, user contact, operational
schedule, installer details, equipment list, response
plan and fault reporting procedures
• Engineer walk test
- fields of views of detectors and cameras
- sensitivity of detectors
- clarity of images
- accuracy of recorded data
Commissioning
• Reference images
• Night remote check
• Environmental soak test for 7 days
• Fault fixed before live operation
• System acceptance certificate issued by
RVRC
Agreements Between RVRC & Owner
• Activation handling policy
- actions upon receiving an activation
- further actions when no obvious cause can be
identified
- confirmed incidents
• Exception reporting policy
- RVRC handling procedures
- lighting, video, detector, tamper, communication,
etc.
On-Site Operation
• No activation during set/unset procedures
• Local setting/unsetting outside secure area
- setting device with tamper detection
- on-site indication on set/unset state
- setting/unsetting area should be under a camera’s
field of view
• Local setting/unsetting inside secure area
- time limit on the set/unset procedures
- event detection not in the entry/exit route 
immediate activation
On-Site Operation
• Automatic timed setting/unsetting
- on-site indication on set/unset state
- might not be acceptable for requiring police
response
• RVRC driven setting/unsetting
- should not be a regular method
- upon requested according to the validation process
agreed by owner & RVRC
- actions should be logged in RVRC
RVRC Specifications
• Logging system
- Minimum of 6 months for non-image records
- records on all connections to a site & routine patrol,
operator’s duty list, actions in an incident, special
owner instructions, site & RVRC system exceptions,
etc.
- retention period of image data should be agreed
with the owner
• Images for evidential purpose
- audit trail to ensure total integrity and continuity
• Activation response time
- 80% < 90s; 98.5% < 180s
RVRC Operation
• Classification of activation
- distinguish between alert & incident
• Handling of activation
- according to documented procedures
- capable to extract evidential images
- incident reporting within 4hrs of the start of next
working day
• Handling of RVRC Failure
- switching to an alternative RVRC within 15hrs or
monitoring locally at site
Procedures for Installing a CCTV System
• Notice of intention to install a CCTV system
requiring a URN
• Appointing compliant companies (both
installer & RVRC) to provide the service
• Obtaining an acceptance certificate from the
RVRC
P.S. Site inspection may be required upon requested
End.