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DEVELOPMENTAL COUNSELING DOCTRINE TRAINING PROGRAM

Slide 1

Agenda

Intro./Leader Responsibilities/Leader as Counselor

Counseling Skills/Techniques/Limitations/Approaches

Counseling types/counseling process

Counseling regulatory requirements

The counseling form and NCOER counseling checklist

Appendix B – Leadership assessment

Homework – Leadership assessment/counseling test/ Study Background Information Slide 2

HOUR 2 - Introduction to Developmental Counseling Leader Responsibilities/The Leader as a Counselor PRESENTER NAME

Slide 3

Introduction to Developmental Counseling

Developing subordinate leaders is one of the most important responsibilities of every leader

Subordinates are not merely passive listeners; they are actively involved in the process

Shared effort to develop a plan of action

Leader supports the plan’s implementation; subordinate commits to improvement

Slide 4

New Doctrine Appendix “C” FM 22-100

        

The Leader’s Responsibilities The Leader as a Counselor Leader Counseling Skills The Leader’s Limitations Types of Developmental Counseling Approaches to Counseling Counseling Techniques The Counseling Process The Developmental Counseling Form Slide 5

Leader Responsibilities

Leaders coach subordinates the same way sports coaches improve their teams

   

Identifying weaknesses Setting goals Developing and implementing a plan of action Providing oversight and motivation throughout the process

To be effective coaches leaders must understand the strengths, weaknesses and goals of subordinates

Effective leaders who counsel properly can change the perception that counseling is a negative action Slide 6

Characteristics of Effective Counseling

Purpose: Clearly define the purpose of counseling

Flexibility: Fit the style to the character of the subordinate and to the relationship desired

Respect: View subordinates as unique individuals, each with a distinct set of values, beliefs, attitudes

Communication: Establish open, two-way commo; effective counselors listen more than speak

Support: Encourage subordinates with actions while guiding them through problem solving Slide 7

The Leader as a Counselor (Qualities)

Respect for subordinates

Allow the subordinate to take responsibility for actions

Self Awareness and cultural awareness

Know yourself

Know your subordinate

Empathy

Put yourself in the subordinate’s shoes

Credibility

If you lack credibility, you can’t influence subordinates Slide 8

HOUR 3 - Leader Counseling Skills Counseling Techniques/Leader’s Limitations/Counseling Approaches PRESENTER NAME

Slide 9

Leader Counseling Skills-Active Listening

Eye contact

Body posture

Head nods

Facial expressions

Verbal expressions

Silence Slide 10

Nonverbal Indicators of a Subordinate’s Attitude

Boredom

Self-confidence

Defensiveness

Frustration

Interest, friendliness, and openness

Openness or anxiety Slide 11

Leader Counseling Skills-Responding

Respond verbally and nonverbally

Summarizing

Interpreting

Clarifying

Maintaining eye contact

Occasional head nods Slide 12

Leader Counseling Skills-Questioning

Use this skill with caution

Avoid interrogating

Too many questions put the subordinate in a passive mode

May cause the subordinate to become defensive

Ask open-ended questions Slide 13

Counseling Errors

Talking too much; not truly listening

Giving unnecessary or inappropriate advice

Projecting personal likes, dislikes, biases, prejudices

Improper follow-up or lack of follow-up

Inflexible counseling methods

Loss of emotional control, rash judgements Slide 14

Guidelines to Improve Counseling

Determine subordinate’s role in the situation and what he’s done to resolve the problem

When asking questions, be sure that you need the info.

Give the subordinate your full attention

Encourage the subordinate to take the initiative

Help the subordinate help himself

More guidelines in FM 22-100, Figure C-2 Slide 15

Counseling Approaches

Nondirective

Directive

Combined

Slide 16

Counseling Techniques Nondirective/Combined Approaches

Suggesting alternatives

Recommending

Persuading

Advising

Slide 17

Counseling Techniques Directive Approach

Corrective training

Commanding

Slide 18

The Leader’s Limitations

Army leaders can’t help everyone in every situation

Recognize your limitations

Refer subordinate to a more qualified person or agency

Leaders should respect the right of a subordinate to contact a referral agency on his own

Some referral agencies listed in FM 22-100, Figure C-3 Slide 19

HOUR 4 - Types of Developmental Counseling and the Process Event Oriented Counseling/Performance and Professional Growth Counseling/The Counseling Process PRESENTER NAME

Slide 20

Types of Counseling

Event-Oriented

Specific instances of superior or substandard performance

Reception and integration counseling

Crisis counseling

Referral counseling

Promotion counseling

Separation counseling Slide 21

Counseling for Specific Instances (Event Oriented)

Conduct it as close to the event as possible

May precede or follow the event

Check yourself--How often do you counsel for superior performance?

Corrective training ends when the subordinate can achieve the standard

See FM 22-100, para. C-31 for actions to take when counseling for a specific performance Slide 22

Reception and Integration Counseling (Event Oriented)

Should begin immediately upon arrival so new members quickly integrate into the unit

Identify and fix problems or concerns the new member has

Lets the new member know unit standards and how he fits into the team

Sends the message that the chain of command cares

See FM 22-100, Figure C-4, R&I counseling points Slide 23

Other Event Oriented Counseling Situations

Crisis Counseling:

Listening is important here; use referral agencies for support

Referral Counseling:

Preventive counseling before the situation becomes a bigger problem

Promotion Counseling:

Eligible for advancement without waiver, but not recommended

Adverse Separation Counseling:

Informs on consequences associated with continued substandard performance Slide 24

Types of Counseling (Continued) Performance/Professional Growth:

What does this counseling session address?

Short Term: < 1 year (Performance/Personal Goals)

Long Term: 2-5 years (Professional Growth) Slide 25

Performance Counseling

Periodic review of duty performance

Jointly establish performance objectives and standards for the next period

Focus on the future and the subordinate’s strengths, weaknesses and potential

NCOER and OER counseling requirement

Establish attainable goals and teach subordinates how to achieve them Slide 26

Professional Growth Counseling

Planning to accomplish individual and professional goals

Assists subordinates in achieving organizational and individual goals

Review and identify strengths and weaknesses and create a plan of action

Discuss and develop a “pathway to success”

Specific COAs must be tailored to each individual Slide 27

Types of Counseling (Conclusion)

These types are not separate, distinct, or exhaustive

Different types may be combined into one counseling session

Consult with appropriate regulations for counseling requirements--more on that later

Regardless of the topic, leaders should follow the same process to prepare for and conduct the session Slide 28

The Counseling Process

Identify the need for counseling:

Event-oriented or performance/professional growth counseling

Prepare for counseling:

Select a suitable place, schedule the time, notify the subordinate well in advance, organize information, outline the counseling session components, plan your counseling strategy, and establish the right atmosphere.

Conduct counseling:

Open the session, discussing the issues, developing the plan of action, and recording and closing the session.

Follow up:

Providing the teaching, coaching, and mentoring needed.

Slide 29

Stages of the Counseling Process

Identify the need for counseling:

 

Event-oriented or performance/professional growth counseling

Prepare for counseling:

Select a suitable place

Schedule the time

Notify the subordinate well in advance

Organize information

Outline the counseling session components

Plan your counseling strategy

Establish the right atmosphere Slide 30

Stages of the Counseling Process (Continued)

Conduct counseling:

Open the session

Discussing the issues

Developing the plan of action

Recording and closing the session Slide 31

Stages of the Counseling Process (Conclusion)

Follow up:

Leader Responsibilities

Providing the teaching, coaching, and mentoring needed

Assess the Plan of Action Slide 32

Desired End state of a Counseling Session

Develop a subordinate-centered Plan of Action

Tie expectations to performance objectives

Tie expectations to appropriate standards

Achieves unit and individual goals

Develops a “Pathway to Success” Slide 33

HOUR 5 - Counseling Requirements AR 600-20/AR 635-200/AR 600-8-19/ AR 623-205/AR 600-9 PRESENTER NAME

Slide 34

AR 600-20 (Command Policy) Counseling Requirements

AR 600-20, Paragraph 2-3, dated 13 May 2002

Commanders will ensure that all members of their command receive timely performance counseling

Unit commanders will determine the timing and specific methods used to provide guidance and direction through counseling

All commanders will ensure that their subordinate commanders implement and maintain an effective performance counseling program Slide 35

AR 635-200 (Enlisted Personnel) Counseling Requirements

AR 635-200, Chapter 1, paragraph 1-16, and Chapters 4, 8, and 13, dated 1 November 2000

Commanders will ensure that adequate counseling and rehabilitative measures are taken before initiating separation proceedings

At least one formal counseling session is required before separation proceedings may be initiated

Counseling will be comprehensive and waiver of the counseling requirement is not authorized Slide 36

AR 600-8-19 (Enlisted Promotions) Counseling Requirements

AR 600-8-19, Paragraph 1-26, dated 13 September 2002

Appropriate commander or his designee (such as the first senior NCO in the chain of command) will counsel soldiers who are eligible for promotion to PV2 through SSG without a waiver (fully qualified) but not recommended in writing

Counseling will:

Take place when SM attains initial eligibility, and

Periodically (at least every three months) and

Include why the SM was not recommended and what can be done to correct deficiencies or qualities which lack promotion potential Slide 37

AR 623-205 (NCOER) Counseling Requirements

AR 623-205, Paragraph 2-9, dated 15 May 2002

The raters role is that of evaluation, focusing on performance and performance counseling

The DA Form 2166-8-1 is mandatory for use by the rater when counseling NCOs

Rater will counsel the rated NCO on his or her duty performance and professional development throughout the rating period Slide 38

AR 600-9 The Army Weight Control Program

AR 600-9, Paragraph 20a, dated 1 September 1986

Identification and counseling of overweight personnel is required

Paragraph 21b

The weight reduction counseling can be accomplished prior or shortly after entry into a (weight control) program.

Slide 39

HOUR 6 - Counseling Forms DA Form 4856-E/ DA Form 2166-8-1/Career Maps/Counseling Website PRESENTER NAME

Slide 40

DEVELOPMENTAL COUNSELING FORM

For use of this form see FM 22-100.

DATA REQUIRED BY THE PRIVACY ACT OF 1974

AUTHORITY: 5 USC 301, Departmental Regulations; 10 USC 3013, Secretary of the Army and E.O. 9397 (SSN) PRINCIPAL PURPOSE: To assist leaders in conducting and recording counseling data pertaining to subordinates.

ROUTINE USES: For subordinate leader development IAW FM 22-100. Leaders should use this form as necessary.

DISCLOSURE: Disclosure is voluntary.

Name (Last, First, MI)

Lester, James T.

Organization

UNIT NAME PART I - ADMINISTRATIVE DATA

Rank / Grade

SGT

Social Security No.

123-45-6789

Date of Counseling

6 SEP 02

Name and Title of Counselor

SFC Paul, Joseph/PSG PART II - BACKGROUND INFORMATION Purpose of Counseling:

(Leader states the reason for the counseling, e.g. Performance/Professional or Event Oriented counseling and includes the leaders facts and observations prior to the counseling):

This is your Reception and Integration Counseling. You are being assigned as 4th Squad Leader, 1st Platoon. In addition, this is your Initial Counseling along with your NCOER Counseling Checklist to support your NCOER.

PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling.

Key Points of Discussion:

OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635-200.

DA FORM 4856-E, JUN 99 EDITION OF JUN 85 IS OBSOLETE

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PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling.

Key Points of Discussion: o Personal and Family Issues:

o Finances (PCS Entitlements, Leaves) o Housing, Child care Center o Family Readiness Group

o Discuss duty position and review job description:

o Discuss duty and responsibility to train, lead, and develop squad o Standards- setting and enforcing o Deployments and Exercises

o Leader’s Book for 4 th Squad:

o Duty rosters and training schedules o Unit METL, Command Policies and SOPs o Unit Physical Fitness Program/unit fitness goal/diagnostic APFT o Soldier Key Information o Chain of Command/NCO Support Channel: o Rating Chain/NCOER o Alert/Recall Roster and Accountability o Equipment Accountability and Maintenance o Hand Receipts/Command Maintenance

o Personal and Organizational Goals:

o Professional Development o Education (Civilian and Military) o Career Enhancing Opportunities (NCO of the Month Board, Audie Murphy Board) o Short and Long Term Goals o Unit Readiness

OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635-200.

DA FORM 4856-E, JUN 99 EDITION OF JUN 85 IS OBSOLETE

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Plan of Action:

(Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below):

Plan of Action:

(Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below):

Session Closing:

(The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of Individual Counseled: _________________________________________ Date: _____________________

Leader Responsibilities

: (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________________________________ Date: _______________________

PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment:

(Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Counselor: ____________________ Individual Counseled:_________________ Date of Assessment: ______________

Note: Both the counselor and the individual counseled should retain a record of the counseling.

DA FORM 4856-E (Reverse)

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Plan of Action: (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific

time line for implementation and assessment (Part IV below):

o Provide spouse with Family Readiness Group contact info. and encourage her to attend the next meeting.

o Review Unit METL and Command Policies by Monday, and SOPs by the end of next week.

o Conduct joint inventory of squad equipment within 20 days.

o Review leaders book from previous squad leader within 2 weeks. o Conduct open discussion with squad members next week. o Conduct initial counseling on each squad member within 30 days.

o Prepare to take a diagnostic APFT within 30 days and prepare to conduct PT.

o Visit the education center to look into next semester’s schedule.

o In support of long-term goal of promotion to SSG, work on weapons qualification, PT, and civilian/military education.

o Study pertinent Army Regulations and FMs for board appearance.

o Verify squad’s SRP packets within 60 days. o Tentatively schedule future monthly assessments.

DA FORM 4856-E (Reverse)

Slide 44

Session Closing:

(The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of : Individual counseled

Jim T. Lester 6 Sep 02

Leader Responsibilities

: (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________________________________ Date: _______________________

PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment:

individual counseled and provides useful information for follow-up counseling): Counselor: ____________________ Individual Counseled:_________________ Date of Assessment: ______________

Note: Both the counselor and the individual counseled should retain a record of the counseling.

DA FORM 4856-E (Reverse)

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Plan of Action:

(Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below):

Leader Responsibilities:

(Leader’s responsibilities in implementing the plan of action):

Session Closing:

(The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of Individual Counseled: _________________________________________ Date: _____________________

Leader Responsibilities

: (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________________________________ Date: _______________________

PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment:

(Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Counselor: ____________________ Individual Counseled:_________________ Date of Assessment: ______________

Note: Both the counselor and the individual counseled should retain a record of the counseling.

DA FORM 4856-E (Reverse)

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Session Closing:

(The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of : Individual counseled

Jim T. Lester 6 Sep 02

Leader Responsibilities

: (Leader’s responsibilities in implementing the plan of action):

Introduce to squad members. Reinforce and explain job description.

Provide soldier with a copy of the updated rating scheme and alert roster. Provide a list of reference material to assist soldier in preparation for NCO of the Month, Audie Murphy, and Promotion Board. Afford time to review policies and SOPs. Assist in resolving any problems that may develop. Schedule and administer a diagnostic APFT. I will check back in 30 days to ensure all your soldiers have been counseled. Supervise squad inventory of equipment. Coordinate for class with Supply SGT on accountability and responsibility. Provide with information on next FRG meeting.

PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment:

individual counseled and provides useful information for follow-up counseling): Counselor: ____________________ Individual Counseled:_________________ Date of Assessment: ______________

Note: Both the counselor and the individual counseled should retain a record of the counseling.

DA FORM 4856-E (Reverse)

Slide 47

Plan of Action:

(Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below):

Session Closing:

(The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks:

Assessment:

(Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and Signature of Individual Counseled: _________________________________________ Date: _____________________ : (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________________________________ Date: _______________________

PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment:

(Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Counselor: ____________________ Individual Counseled:_________________ Date of Assessment: ______________

Note: Both the counselor and the individual counseled should retain a record of the counseling.

DA FORM 4856-E (Reverse)

Slide 48

(The leader summarizes the key points of the session and checks if the subordinate understands the Session Closing: plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of : Individual counseled

Jim T. Lester 6 Sep 02

Leader Responsibilities

: (Leader’s responsibilities in implementing the plan of action):

Introduce to squad members. Reinforce and explain job description.

Provide soldier with a copy of the updated rating scheme and alert Roster. Provide a list of reference material to assist soldier in preparation for NCO of the Month, Audie Murphy, and Promotion Board. Afford time to review policies and SOPs. Assist in resolving any problems that may develop. Schedule and administer a diagnostic APFT. I will check back in 30 days to ensure all your soldiers have been counseled. Supervise squad inventory of equipment. Coordinate For class with Supply SGT on accountability and responsibility. Provide with info. on next FRG meeting.

_______________________

Assessment: PART IV - ASSESSMENT OF THE PLAN OF ACTION

individual counseled and provides useful information for follow-up counseling):

Assessments done on: 03 OCT 02 JTL/JTP , 04 NOV 02 JTL/JTP On 26 SEP 02, observed SGT Name conducting a squad equipment inventory. He made the necessary correction, signed for and accepted responsibility for the squad equipment. On 02 OCT 02, SGT Name took a diagnostic APFT and scored 220 with a score of 65 on the run. 04 OCT 02 SGT Name attended the unit Family Support Group meeting with spouse. 07 OCT 02 reviewed SGT Name's squad initial counseling packets. Quality counseling was done.

06 NOV 02 reviewed SGT Name's squad SRP packets and they meet the standards. SGT Name did a super job in conducting section PT during the week of 12-15 NOV 02. 28 NOV 02 SGT Name took an additional diagnostic APFT to assess his individual PT program and increased his score on the run by 20 points.

Joseph J. Paul Jim T. Lester

Counselor: __________________________________ Individual Counseled:___________________________ Date of Assessment:

Note: Both the counselor and the individual counseled should retain a record of the counseling.

Slide 49

6 DEC 02

______________

NCO COUNSELING CHECKLIST/RECORD

For use of this form, see AR 623-205; the proponent agency is ODCSPER.

NAME OF RATED NCO RANK DUTY POSITION UNIT Lester, James T. SGT 4 th HHC Squad Leader Your Unit

PURPOSE: The primary purpose of counseling is to improve performance and to professionally develop the rated NCO. The best counseling is always looking forward. It does not dwell on the past and on what was done, rather on the future and what can be done better.

Counseling at the end of the rating period is too late since there is no time to improve before evaluation RULES: 1. Face-to-face performance counseling is mandatory for all Noncommissioned Officers 2. This form is for use along with a working copy of the NCO-ER for conducting NCO performance counseling and recording counseling content and dates. Its use is mandatory for counseling all NCOs, CPL through CSM.

3. Active Component. Initial counseling must be conducted within the first 30 days of each rating period, and at least quarterly thereafter. Reserve Components.(ARNG, USAR). Counseling must be conducted at least semiannually. There is no mandatory counseling at the end of the rating period.

CHECKIST – FIRST COUNSELING SESSION AT THE BEGINNING OF THE RATING PERIOD

PREPARATION 1. Schedule counseling session, notify rated NCO.

2. Get copy of last duty description used for rated NCO’s duty position, a blank copy of the NCO-ER, and the names of the new rating chain.

3. Update duty description (see page 2).

4. Fill out rating chain and duty description on working copy of NCO-ER, Parts II and III.NCO-ER. Use the trigger words on 5. Read each of the values/responsibilities in part IV of NCO-ER and the expanded definitions and examples on page 3 and 4 of this form 6. Think how each value and responsibility in Part IV of NCO-ER applies to the rated NCO and his/her duty position.

Note: Leadership and training may be more difficult to apply than the other values/responsibilities when the rated NCO has no subordinates. Leadership is simply influencing others in the accomplishment of the mission and that can include peers and superiors. It also can be applied directly to additional duties and other areas of Army community life. Individual training is the responsibility of all NCOs whether or not there are subordinates.

Every NCO knows something that can be taught to others and should Be involved in some way in a training program.Suggestions.

7. Decide what you consider necessary for success (a meets standards rating) for each value/responsibility. Use the examples listed on page 3 and 4 of this form as a guide in developing your COUNSELING 1. Make sure the rated NCO knows rating chain.

2. Show rated NCO the draft duty description on your working copy of the NCO-ER. Explain all parts. If rated NCO performed in position before, ask for any ideas to make duty description better 3. Discuss the meaning of each value/responsibility in part IV of NCO-ER, and the expanded definitions on pages 3 and 4 of this form to help.

4. Explain how each value/responsibility applies to the specific duty position by showing or telling your standards for success (a meets standards rating). Use examples on pages 3 and 4 of this form as a start point. Be specific so the rated NCO really knows what’s expected.

5. When possible, give specific examples of excellence that could apply. This gives the rated NCO something special to strive for. Remember that only a few achieve real excellence and that real excellence always includes specific results and often includes accomplishments of subordinates.

6. Give rated NCO the opportunity to ask questions and make

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COUNSELING 4. Ask rated NCO for ideas, examples and opinions on what 1. Go over each part of the duty description with rated NCO. has been done so far and what can be done better. (This step Discuss any changes, especially to the area of special emphasis. can be done first or last).

2. Tell rated NCO how he / she is doing. Use your success standards as a guide for the discussion (the examples on pages 3 BEFORE THE NCO DEPARTS THE COUNSELING SESSION and 4 may help). First, for each value/responsibility, talk about what 1. Record counseling date on this form.

has happened in response to any discussion you had during the last 2. Write any additional key points that came up during the counseling session (remember, observed action, demonstrated counseling session on this form.

behavior and results). Second, talk about what was done well. Third, 3. Show key points to rated NCO and get his/her initials.

talk about how to do better. The goal is to get all NCOs to be 4. Save NCO-ER with this checklist for next counseling successful and meet standards.session. (Notes should make record NCO-ER preparation easy 3. When possible, give examples of excellence that could apply. at the end of the rating period.

This gives the rated NCO something to strive for, REMEMBER, EXCELLENCE IS SPECIAL, ONLY A FEW ACHIEVE IT! Excellence includes results and often involves subordinates.

COUNSELING RECORD/KEY POINTS MADE

INITIAL

o Squad Leader duty description and responsibilities to include to train, lead, and develop the squad o Leaders Book review o Organizational and personal goals o See DA Form 4856, Integration and reception counseling

DATE

6 Sep 02

RATED NCO’S INITIALS

JTL

LATER

o Conducted squad equipment inventory, signed for and accepted responsibility for the squad equipment o Completed quality squad initial counselings o Discussed upcoming JRTC rotation and additional appointment as Arms Room NCOIC o See DA Form 4856, 2 nd Quarterly counseling

DATE

6 Dec 02

RATED NCO’S INITIALS

JTL

LATER DATE RATED NCO’S INITIALS

Slide 51

YRS OF SVC RANK DUTY ASSIGNMENT

CMF 92 Career Development Model

4-6 7-9 10-15 1-3 PVT PFC SPC/CPL SGT SSG SFC ACTIVE COMPONENT/RESERVE COMPONENT DUTY/ DRILL SERGEANT TEAM LEADER SGL/INSTR PLATOON SGT SECTION SUPV USAR ADVISOR SQUAD LEADER INSTITUTIONA L TRAINING EQUIP SYS OPER BCT/AIT PLDC SHIFT SUPV PRIOR TO PLDC:

English Composition Basic Mathematics Computer Literacy

BNCOC PRIOR TO BNCOC:

Communication Skills Personnel Supervision SL10/20 ACCP Speech

RECOMMEN DED NCOES RELATED COURSES SECTION CHIEF ANCOC Recommended Reading Standard: 10 Achieve Writing Standard RECOMMEN DED CMF RELATED COURSES AND ACTIVITIES RECOMMEND CMF-RELATED CERTIFICATION OR DEGREE SKILL LEVEL 10 SKILL LEVEL 20

Human Growth & Development Reading Development Role of Military

SKILL LEVEL 30

Contemporary Moral Issues Stress/Criss Mgt Counseling Principles and Practies

AA/AS:

Applied Science in Management or Liberal Arts By the 11 th Year of Service

Slide 52 STAFF NCO 16-19 MSG 1SG FIRST SERGEANT SECTION CHIEF 20-30 SGM CSM PRIOR TO ANCOC:

Principles of Management Effective Writing Leadership & Counseling Effective Communication

PRIOR TO SMC: SERGEANTS MAJOR COURSE

Research Techniques (Statistics) Human Resource Management Time Management

Recommended SKILL LEVEL 40

Accounting/Finance Personal Finance Principles of Business Economics

Battle Staff NCO Course 1SG Course Recommended Reading Standard: 12 Achieve Writing Standard SKILL LEVEL 50 BA/BS:

By the 19 th Year of Service

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HOUR 7 - Introduction to Appendix B Performance Indicators/Leadership Dimensions/Leadership Assessment/ Counseling Workshop Test PRESENTER NAME

Slide 59

FM 22-100 Appendix B Performance Indicators

Appendix B summarizes Leadership Dimensions discussed in Chapters 1-7

Quick reference list of Performance Indicators

Designed to use as a leadership assessment and counseling tool

Self Leadership Assessment

Subordinate Leadership Assessment

NOT a list of bullets for NCOERs Slide 60

FM 22-100 Appendix B Performance Indicators

Slide 61

FM 22-100 Appendix B Leadership Dimensions

A Leader must:

BE

The values and attributes that shape a leader’s character

KNOW

Your competence in everything from the technical side of your job to the people skills a leader requires

DO

How you apply what you know

How you act and DO what you must

Actions are the essence of leadership Slide 62

FM 22-100 Appendix B Leadership Assessment

Honestly assess Leadership Dimensions that could be improved

Design a plan that will Develop and Improve these Dimensions

Establish Goal Timeline for Indicator Improvement

Annotate in “Plan of Action” during counseling session

Assess level of success of Leadership Growth and Development Slide 63

FM 22-100 Counseling Workshop Test

Test

Open Book – Take Home

Complete and Return on Day 3

Study Background Information Slide 64

Summary

Counseling

Subordinate-centered

Goal orientated The Session Purpose

Open the Session

To develop subordinates

Discuss the issue

Develop POA

Record & Close Slide 65 Subordinate Centered Strategy

Active Listening

Responding

Questioning

 

The Process Identify the need

Prepare

Conduct Assessment

QUESTIONS?

CENTER FOR ARMY LEADERSHIP Web Sites: www.counseling.army.mil

www.leadership.army.mil

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