Transcript Professional Development Institute

Presenters
Anne Hudgens
Dean of Students
Christopher Wolf
Commander, CSU Police Department Investigations
Dwight Burke
Sergeant, CSU Police Department Investigations
Jennifer D.Van Norman
Student Case Management & Referral Coordinator
Session Overview
•Welcome!
•Shots Fired Video
•Philosophy
•Colorado State University Systems
•Partners & Programs
•Myths & Behaviors about Mental Illness
•Student Consultation Team (formerly Emergency Consultation Team)
•Case Management
•CSU Police Department
•Questions & Answers
Shots Fired on Campus
Two videos that invite discussion on
response options to an active shooter on
campus or in offices is being offered for
viewing to university students and staff by
the Colorado State University Emergency
Management Team.
http://publicsafety.colostate.edu/AShooter.htm
• Enter CSU Login and Password
CSU’s Philosophy
Model of Strategy
Identification --- Prevention --- Response --- Post Incident
Public Safety Partners
CSU Police Department
 VP Student Affairs
 Conflict Resolution and Student Conduct Services
 University Counseling Center
 Office of the General Counsel
 Residence Life
 Office of Woman’s Programs
 Human Resources
 CSU Facilities
 Training & Organizational Development
 Environmental Health
 Web Development and IT
 ACNS
 Telecommunications
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Public Safety Programs
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Consultation Team
Student Case Management and Referral Coordinator
Counseling Center Triage Coordinator
Building / Site Survey and Assessments
Video Surveillance, Alarm Projects, Access Projects
Shots Fired / Workplace Violence Video Presentations
Employee Assistance Program (EAP)
Rave Text Alert System
Emergency Management Team
Emergency Phones
Website Management System
Building Proctor and Training Program
Training Seminars (FERPA, Safety, etc)
SafeWalk Program
Conflict Resolution and Student Conduct Services
Coming Soon – Rave Guardian System
Mental Health Issues
Over the past 10-15 years there has been a significant
increase in the number of university students diagnosed with
a mental illness and the severity of the symptoms are more
significant.
• Able to come to University because of early
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identification and ongoing treatment
Anxiety/Stress
Depression
Alcohol/Drugs
Bi-polar disorders
Personality disorders
Psychotic disorders
Seeing increase in co-occurring disorders
also complicate the clinical picture.
Indentifying Behaviors
•Developmentally Typical
•Substance Abuse
•Mental Health
•Anti-social Behaviors
Truths & Myths about Mental Illness
Psychological disorders most
rapidly rising disability on
campuses across the country
•Wide range of types, severity and functional impact – not monolithic
•ADHD, LD to more severe disorders like bipolar, schizophrenia,
personality disorders
•Highly changeable over time
•Functional impact varies greatly
•Research suggests that most individuals diagnosed with mental illness
are no more likely than other to exhibit violent or aggressive
behavior.
• Actually, there are some diagnoses that are significantly less likely to
be violent than the normal population.
Consultation Team
This committee is convened when an incident involving a student
occurs that could potentially cause harm to the student, other
students, staff, faculty or the community. The team recommends and
initiates responses that provide for the well-being, safety, and
respect of those involved.
Consultation Team:
•Dean of Students
•General Counsel Office
•Associate Executive Director of HHS/UCC
•Director of Residence Life
•Director of CRSCS
•Associate Director of OWPS
•CSU Police Detective
•Student Case Management & Referral Coordinator
•EAP Manager
Student of Concern
Student Identified by faculty, staff,
student, community or family
member and contacts the Division
of Student Affairs Dean of Students
Behavior of student IS
perceived as a direct
threat or disruptive to
others
Consultation Team:
•Dean of Students
•General Counsel Office
•Associate Executive Director of
HHS/UCC
•Director of Residence Life
•Director of CRSCS
•Associate Director of OWPS
•CSU Police Detective
•Student Case Management & Referral
Coordinator
Behavior of student is
NOT perceived as a
direct threat or
disruptive to others
Information Gathering/Referral
from/to collateral agencies/programs on
campus that may include:
•Other faculty/staff/students
•Resources for Disabled Students
•Conflict Resolution and Student Conduct Services
•Student Case Management & Referral
•Office of Women’s Programs and Studies
•University Housing
•CSU Police Department
Student Plan from recommendations of all
involved that may include:
•Conflict Resolution and Student Conduct Services
•Ongoing case management
•Parent/Guardian involvement
•University Withdrawal
•Alternative living arrangements
•Referral to campus resources
•Referral to community resources
•No action
•Other
CSU’s Approach
The Division of Student Affairs at
Colorado State University offers a
full complement of services
available to students. In difficult
situations, which might include
mental health, personal or family
crisis, illness, or injury a student
might benefit from a coordinated
needs assessment and appropriate
referral. The focus is on minimizing
the impact of behaviors on the
individual, faculty, staff and other
students.
Campus &
Community
Resources
Dean of
Students
Case
Management
What is a “Case Manager”?
Hired Fall 2007
 Reports to Dean of Students
 Close relationships with campus and community
resource providers
 Core functions
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Works with students in “crisis”
Hospital Liaison (PVH System, Mountain Crest Behavioral Health
& Island Grove Detox)
Connect students to campus resources
Coordinate transitions from CSU to external community providers
Assist students and families with internal procedures (withdrawal,
appeals, etc.)
FERPA
Health or Safety Emergency: In an emergency, FERPA permits school
officials to disclose without student consent education records, including
personally identifiable information from those records, to protect the health
or safety of students or other individuals.
Law Enforcement: Investigative reports and other records created and
maintained by law enforcement units are not considered education records
subject to FERPA. Accordingly, institutions may disclose information from law
enforcement unit records to anyone, including outside law enforcement
authorities, without student consent.
Disclosure to Parents: Schools may disclose education records to
parents if a health or safety emergency involves their son or daughter; if the
student who is under age 21 has violated any law or its policy concerning the
use or possession of alcohol or a controlled substance; a school official may
generally share with a parent information that is based on that official's
personal knowledge or observation of the student.
Who is a Student of Concern?
Staff
◦ Student is argumentative,
belligerent, inappropriate
◦ Student reports health or
mental health concerns that
interfere with daily life
◦ Another student/staff/family
member reports strange or
out of character behavior
◦ Student reports thoughts or
behaviors of harming self or
others
◦ Any behavior that you find
disturbing or alarming
Faculty
◦ Any of the previous
◦ Student has uncharacteristically
stopped attending class
◦ Student turns in written or
online work that is disturbing
◦ Student communicates in a
bizarre fashion (email, voice
mail, in person)
Recognizing a Distressed Student
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Depressed or lethargic mood
Hyperactive or rapid speech
Uncontrolled or chronic crying
Strange or bizarre behavior indicating loss of
contact with reality
Not engaging in self care
Highly disruptive behavior
Threats of harm to self or others
Inability to communicate clearly
Case Examples
Department of Art
• Student turned in “fictional” work with characters that were very
similar to instructor and graduate staff
Department of Biochemistry & Molecular Biology
• Student was referred to Case Management from local hospital;
made threats against academic adviser.
Center for Advising and Student Achievement
• Parent calls in to report that student is hospitalized and wants to
withdraw student from classes
Student Financial Services
• Student with bizarre behaviors
Working with Distressed Students
Tips for Staff &
Faculty
Take any threat to self or
another seriously
 Utilize campus services –
Call and Refer
 Plan, establish and
communicate safety and
security measures
 Develop and practice office
protocols on how to
respond to mental health or
potentially violent situations
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Strategies
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Talk to the student
Express your concern
Give hope
Avoid judging, evaluating, &
criticizing
Maintain the professional
relationship
Refer
Consult
Process
Who Should I Call?
Concern
Who to Call
Student is argumentative, belligerent, inappropriate
Conflict Resolution and Student Conduct Services
491-7165
Student reports health or mental health concerns that is
interfering with daily life
Walk or Refer to University Counseling Center at Hartshorn
491-6053
Student reports death or illness in family
Student Case Management and Referral Coordinator 491-8051
Director of Parent and Family Programs 491-5312
Another student/staff/family member reports strange or
out of character behavior
Division of Student Affairs - Dean of Students 491-5312
Student Case Management and Referral Coordinator 491-8051
Student reports thoughts or behaviors of harming self or
others
911 – CSU Police Department
University Counseling Center at Hartshorn 491-6053
Division of Student Affairs - Dean of Students 491-5312
Student has uncharacteristically stopped attending class
Student Case Management and Referral Coordinator 491-8051
Student turns in written or online work that is disturbing
Division of Student Affairs - Dean of Students 491-5312
Conflict Resolution and Student Conduct Services 491-7165
Student Case Management and Referral Coordinator 491-8051
Student communicates in a bizarre fashion (email, voice
mail, in person)
CSU Police Department 911 or 491-6425
Division of Student Affairs - Dean of Students 491-5312
Student Case Management and Referral Coordinator 491-8051
Other Concern
Division of Student Affairs - Dean of Students 491-5312
Who Should I Call?
When in doubt or there is ANY
concern about your or another’s safety:
CSU Police Department
When should I call the Police?
 Should I call 911 or another number?
 What will the police do?
 What should I do after the police leave?
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Questions & Answers