Transcript Slide 1

Students of Concern
and
Plan
for College Response
to Campus Incidents
Clackamas Community College Offers Students and Staff
a Safe Place to Teach, Learn and Work
Who is a Student of Concern?
1 Someone who is struggling with basic needs such as food, shelter safety
or isolation.
2. Someone who continually displays behaviors or communicates problems that create a barrier to
themselves or other students’ ability to be successful in the classroom or college environment.
3. Someone who causes concern by sharing Information in an assignment or dialogue that displays
self destructive patterns (abuse, addiction, or manifesting suicide tendencies).
4. Someone who is violent or threatening in either verbal, written or physical ways to
staff or students.
Recommended Approach
1. Staff members initially work
directly with students to problem solve
2. Staff member refers student
to their dept chair or director
3. Plan of action
is developed
What if above steps don’t work?
On-Call Counselor available:
Mon-Thurs 8-6
Mon-Fri 8-5
Anytime there is an immediate danger
Call Public Safety at 6650 or call 911
Intro
The following slides describe 4 types of incidents varying in
degree of impact, severity and response.
Following these is a description of the 4 campus teams
involved in campus incidents:
1.
2.
3.
4.
Executive Team
Emotional Trauma Response Team
Risk Assessment Team
Emergency Response Team
The response to a campus incident may warrant and involve
any single, to all of the teams if the threat begins as or
culminates in a critical campus incident (defined ahead)
Individual Incident Expected Response
Individual incidents =


student speaks of suicide,
reveals depression due to critical personal situations, etc.
Response =
 referral from initial contact source to student of concern’s
Division Dean and/or
 possible consult with Counseling Department for next steps
Follow-up Action=
 possible counseling and/or
 off campus therapy referral
(click to view diagram of campus response to an example of an individual
incident)
Student confides to you (CCC staff) that he is seriously
depressed because he, along with his children, is being
evicted from their home and they have no place to go
1
Staff contacts
Counseling for consultation/help
on how best to serve
student of concern.
2
Staff obtains referral sources &
advises depressed student
1. to go to counseling for help, and/or
2. encourages depressed student to
seek out referral sources
staff obtained from Counseling
Depressed student goes to
counseling center
receives emergency shelter
information and
receives short-term counseling
for depression
3
Local Incident Expected Response
local incidents =
 student/staff medical
emergency,
 on campus car accident,
 theft,
 fight/altercation,
 campus policy/regs violations,
etc.
Response=
possible
 Public Safety,
 EMT,
 off campus police
Follow-up Action=
 referral to division dean,
and/or
 possible referral to Dean of
Students for Disciplinary
Process, possible referral to
counseling
(click to view diagram of campus
response to an example of a
local incident)
Student disrupts class by slamming books on desk
and yelling at the instructor…
1
Instructor contacts
Public Safety
because he/she
fears volatility
of student of concern’s
emotional state
Counseling creates a
plan for success with student
and refers back to
instructor
4
2
Public Safety Officer
responds and upon
arriving and assessing
situation, officer determines
student is experiencing
PTSD
Officer de-escalates incident by
removing student from the classroom
temporarily.
Refers student to counseling
for follow-up.
3
Student is informed he/she
must make counseling contact
or will not be allowed to return to
class
Campus Wide Incident – Low Alert
Low alert critical incident =
 major student disruption,
 national crisis/event
Response=
 Risk Assessment Team for assessment
of next steps
(click to view diagram of campus response to an example of a low
alert critical incident)
A cut-out of Presidential Candidate Barak Obama is
found on the college campus hanging from a tree, with a
noose around the neck**
5
Campus
community
determines
additional &
follow-up steps
re-committing to
safety of all
1
ETRT sets up “safe rooms”
& debrief forums for
students & staff who may need ETR.
Intra campus
and off-campus media
communications
are crafted and distributed
by Dean of Student Services
and Public Affairs Director
respectively
4
Student who finds this
potential
hate crime calls
Public Safety
Counseling Dept. Chairs alert
Dean of Student
Services, who convenes
Risk Assessment Team
to assess
next steps.
VP of Instruction is alerted for
Administration Team
2
Public Safety
Officer
reports incident to
Dept. Chair of
Criminal Justice
& contacts the
Counseling Dept. for
consultation on
next steps
3
**This incident occurred at George Fox University,
Newberg, Oregon, Sept, 2008
Public Safety
Response
Public Safety:
• Report to Dean of Campus
Services
• Consultation w/ Dept. Chair
Criminal Justice, first
• Reserve Academy
• DPSST Certified
• Sworn in by Sheriff
• Full Police Powers On CCC
campus
Student/staff/
instructor report
incident to
Public Safety
Campus
policy
violation
Criminal
incident
Immediate action
& local
law enforcement
1
Dept. Chair
CJ –
Consultation/
Supervision
3
2
Dean of
Campus Services –
Consultation
Immediate
action
3
Dept. Chair (s)
Counseling –
Consultation
Brown uniform:
•No weapon
•Security officer
only
Low Alert
Critical Incident
Response teams
EMERGENCY
RESPONSE TEAM –
Dept Chair
Criminal Justice
and Dean of Campus
Services
Executive Team –
VP Instructional
Services
Initial
point
Critical global
INCIDENT
of
entry
EMOTIONAL
TRAUMA RESPONSE
TEAM –
Chair(s) of A & C
Dept
RISK
ASSESSMENT
TEAM ––
Dean of Student
Services
Initial Phase- information dispersal
College
CCC Board
Association
of Education
Presidents
Off Campus
Media
Director of Public
CCC President
Dean of
Student Services
Affairs
Determine campus
wide notification
Student
Disciplinary
Process
Executive Team–
VP
Instructional Services
Student conduct
violation
Campus
Community
communication
Second phase – individual team response
Campus team
members
Determine Safe
rooms and available
responders and
communicate to
Dean of Students
EMOTIONAL TRAUMA
RESPONSE TEAM –
Guadalupe Martinez
& Ellen Wolfson
Dean of Student
Services
Community partners
Emergency
Response Team
Risk Assessment
Team –
Dean of Student
Services
Campus
members
After initial
assessment, Team
remains dormant.
Team lead serves
as primary
information
conduit
Co. Mental
Health
Consultant
Campus wide incident – High Alert
High alert critical incident =
 threats (bomb, shooting, hostage)
 fire/explosion,
 natural disaster,
 kidnapping,
 intentional death on campus, etc.
Response=
Emergency Response Team mobilized
Global critical
Initial point
Dean of
Campus Services/
Incident Commander
1
INCIDENT
of entry
Incident Commander requests
approval for Emergency Response
Process to move forward
2
3
As part of Command
Post
Emotional Trauma
Response Team
Lead
College President
Emergency Response Process ON
If a “go” is given upon consultation with the
College President and/or appointee
(Executive Team), the Board adopted
Emergency Response Plan initiates and
the campus as a whole falls under
direction of the Incident Commander.
Communication filters down as needed at
will of Incident Commander.
Emergency
Response
Management Plan
mobolized
EMERGENCY
RESPONSE TEAM–
Incident
Commander
EMERGENCY RESPONSE MANAGEMENT PLAN
ROLES AND RESPONSIBILITIES
MANAGEMENT TEAM
INCIDENT COMMANDER – Bill Leach
(Backup is Kirk Pearson)
Responsible for all activities and functions
Assesses need for staff and assigns staff
Establishes incident objectives
Directs Incident Action Plan
LIAISON OFFICER – Dick Ashbaugh
(Backup is Pete Kandratieff)
Point of contact for outside agencies that are supporting the operation
Provides briefings to and answers questions from supporting agencies
PUBLIC INFORMATION OFFICER –
Anne Donelson
(Backup is Janet Paulson)
Responsible for information dissemination to staff, community and
media.
Provides information to the Planning Section
CAMPUS LAW ENFORCEMENT
Control and containment
Initial investigation
SAFETY OFFICER – George Sims
(Backup is Joan Harrison)
Responsible for safety of incident response personnel
Maintains safety equipment and materials needed for incident
responses
ADMINISTRATIVE STAFF
Operations Chief
Planning Chief
Logistics Chief
EMERGENCY RESPONSE MANAGEMENT PLAN
ROLES AND RESPONSIBILITIES
ADMINISTRATION TEAM
MEDICAL/TRIAGE TEAM
(Generally not required)
INCIDENT COMMANDER
FINANCE/ADMIN TEAM
(Generally not required for most incidents)
LOGISTICS CHIEF – Charlie Arata
OPERATIONS CHIEF – Kirk Pearson
(Backup is Charlie Arata)
Directs the tactical staff support
Uses the resources available in an incident
(Backup is Debbie Mullins)
Provides all resources that support the tactical effort
(i.e. establishes staging areas, assigns resources,
obtains necessary supplies and provisions).
Provides food, water, facilities and medical support
to the incident staff
Provides equipment for internal communications
among incident staff
PUBLIC WORKS
Infrastructure specialists
Utilities specialists
Debris removal
TRAUMA TEAMS – Ellen Wolfson
EMERGENCY SERVICES
Shelter and mass care
On site medical teams
COMMUNICATIONS SYSTEMS
ITS staff
On-site technology infrastructure
Campus telephones, etc
(Backup is Lupe Martinez and Bill Zuelke)
Provides trauma intervention and initial support to
affected staff and students
PLANNING CHIEF – George Sims
(Backup is Tina Birch)
Documents the incident and the response
Maintains maps, as-builts, building drawings and
other support materials needed by tactical team
Completes all required paperwork
Prepares Incident Action Plan and demobilization
plan
Third phase – debrief & ongoing
communication
Emergency
Response
Team
Executive
Team
Trauma
Response
Team
Dean of
Student Services/
Risk Assessment Team
Lead
Emotional Trauma Response Team
Mission StatementPlan, support and carry out an immediate
emotional support response to critical
incidents that affect the campus as a
whole.
Emotional Trauma Response Process
1.
Dependent on scope & severity of incident, number of safe
rooms are determined by 1st & 2nd contact points
(Counseling Co-Chairs, or backup)
2.
Safe rooms & locations are reported back to Dean of
Student Services & Dean of Campus Services by 1ST and
2ND points of contact, respectively.
3.
Emotional Trauma Response Team phone tree is triggered
and all current information is filtered: incident status,
Emergency Responders command post, safe room
locations, ETRT member confirmations
4.
Day-After process arranged- Referrals, Safe Rooms,
Debrief mtg.
ETRT Primary Members & Phone Tree
Ellen Wolfson –
Counseling
st
1 point of contact
1st Backup: Guadalupe Martinez
2nd Backup: Jean Devenney
Guadalupe Martinez – Counseling
2nd point of contact
1st back-up: Jean Devenney
2nd backup: David Blessman
Jean Devenney –
Counseling
1st backup: David Blessman
2nd backup: Carol Dodson
Carol Dodson –
Nursing
Margaret MallatCounseling, Harmony
Toni Davis –
Counseling
Co. Mental Health
Partner
TIP Partner
David Blessman –
Chair, CERC
Yvonne WilebskiCollege Now??
Casey Sims –
Counseling
Safe Rooms
Areas –
1. Vets
2. Main space
3. Staff
4. Individual/personal
attn space
Locations - TBA
Process –
TBA
Risk Assessment Team:
Team Lead – Dean of Student Services, Bill Zuelke
Campus Safety Rep – Criminal Justice Dept. Chair,
Dick Ashbaugh
Counseling Reps – Counseling & Advising CoChairs, Ellen Wolfson & Guadalupe Martinez
Clinical Expertise Rep – Nursing Dept. Faculty &
Psychiatric Nurse, Carol Dodson
Clinical Expertise & Community Liaison Rep –
County Mental Health Psychologist
Disciplinary Process**
Violation of CCC
Code of Conduct
All allegations must be in writing and signed by
complaining party. Chap. V
PlagiarismCheating-Classroom Behavior
Instructor
Instructors can:
Require assignment
to be redone, give
failing grade for
assignment, or give
failing grade for class
(Chap. V)
Health
Science Student
Student
Health Science
Dept Chair
Non-Student
Campus Security
Disciplinary
Procedure
Student directed to meet with
Dean or director (Chap. V)
Division?
Known
Dean
Dept Chair/Mgr
Letter to student within 24 hours
with invitation for student to explain
case
Para. I
Summary
Suspension
Allegations must be delivered to department
Chair, director, or campus safety
Unknown
Counseling
Dept Chair
Para. I
Immediate
Threat?
Yes
No
Student asked to meet
with dean or director
to see if sanctions are
warranted
(Para. A)
Investigation
Sanctions can include: Censure, Suspension,
Disciplinary Probation, Expulsion, Restitution
Para. H
If student fails to appeal within
5 days or does not show for
appeal hearing, appeal rights
are waived
Para. D
Student
Accepts
Sanction
Procedure
Complete
Dean recommends
Sanctions to V.P.
V.P. sends
Certified letter to
Student with
Allegations & Sanctions
Para. B
Student
Appeals
Sanction
Student
Hearing
Student files written request within 5 days of receipt of sanction notice for hearing,
along with a written response to allegations
Student requests hearing
Appeals Review Committee formed
Formed within 10 days of receipt of student’s request
Committee is composed of:
•
Chairperson appointed by president of college
•
3 students appointed by president of ASG
•
1 faculty member appointed by president of CCCFA
•
1 administrator appointed by president of exempt group
•
1 support staff member appointed by president of CCCACE
Student and college have right to counsel.
Written record of proceedings are kept
Written statements may be submitted
Hearing shall be private unless student
requests public hearing
Committee receives evidence
Committee retires to executive
session for deliberation
Committee announces findings,
conclusions and recommendations in
writing to college president
College president reviews the
record of the hearing
President agrees
President disagrees
Hearing closed
Hearing reconvened
CENTRAL REPORTING PROCESS
ACUTE SITUATIONS
Immediate threats to harm self or others – violent
behavior
FIRST: Call 9-1-1 from any phone –
including house phones
YOU MUST PROVIDE THE FOLLOWING
INFORMATION:
•
Fire, Medical, or Police
•
Exact Location
•
Building Name
•
Classroom or Office Number
•
Nearest Building or Parking Lot
SECOND: Call Public Safety 1-971-563-0101
(From any office phone) or Dial 6650 (From
house phones)
ON-GOING STUDENT CONCERNS
Disturbing or Repeated Behavior/Potential
Violence
Report the incident or behavior to:
Ellen Wolfson @clackamas.edu
503-657-6958, ext. 2550
or
Guadalupe Martinez, [email protected]
503-657-6958, ext. 2717
Or drop by the Advising & Counseling Center
PROVIDE:
Student’s Name
Situation (When, Where)
What Happened or What Is Your Concern