Transcript HOUSING PROCESS MAP - 100,000 Homes Campaign

District of Columbia
Department of Human
Services
Housing Workflow Process LRSP and HCVP
Preparing the
Individual
Preparing the
Documentation
Preparing the
housing Unit
7
District of Columbia
Department of Human
Services
Identify clients
from VIS data
Clients not
currently
housed in
independent
apartments
but expected
to transition
to
independent
apartments
Clients already
housed in
independent
apartments
and paid for
with local
funds
Process Overview – Client Identification to
Lease-Up
Enter clients info
into QuickBase
Determine if
housed clients
can be
converted to
HCVP voucher
Enter client
demographic
s and
provider
name/agency
into the
OCTO
QuickBase
system
Enter client
demographic
s, provider
name/agenc
y and unit
info
(location,
size, rent,
utilities) in
the OCTO
QuickBase
system
Complete
applications
for eligible
clients
Identified eligible
clients &complete
HCVP applications
with assistance of
providers/agencie
s.
Note any special
needs into the
OCTO QuickBase
to better match
clients-units.
DCHA to enter
rent reasonable
data for unit
specifications
If the unit is
close to rent
reasonable
standards,
negotiate with
landlord
Rent
reasonable
unit
Not rent
reasonable
unit
Review
applications and
submit to DCHA
DDS, DMH
and DCOA
review
client
applications,
ensure that
they are
complete
and provide
the originals
to DCHA.
Enter date
of
application
submission
into OCTO
QuickBase
Review
application
s - DCHA
DCHA reviews
applications
and provides
status update
on application
(approved,
rejected &
reason, or
returned &
reason) within
2 weeks of
application
submission
Clients
complete
applications
that are
missing
information.
Agency staff
or client
providers
serve as
additional
support
Match
individual
s to units
DDS, DMH
and DCOA
match
individuals
to a rent
reasonable
unit that
have
passed
inspection
(or
individual’
s current
unit that is
rent
reasonable
and has
passed
inspection)
Lease-up
Schedule
lease up
with
client
and
landlord
at DCHA.
Reflect
accurate
info in
OCTO
QuickBas
e
Housing Process Analysis