Transcript Comm Update - TELUS Dealer Programs

launch presentation
January 14 - 16, 2004
West Dealers
Sharon Shuya
Director of Marketing
TELUS Authorized Dealer 2004 Rewards Program
‘license to win’, Exclusively YOURS® Reward Program
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Most innovative rewards program in Canada
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Partnered with Maritz and American Express
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Earn valuable incentive points from the sales of a wide
range of TELUS products and services
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Earning points is easy …the more you sell the faster your
points accumulate!
®
Exclusively YOURS® Card: The Ultimate Award Vehicle
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Easy to use; 1 Exclusively YOURS® point = $1 in purchasing
power
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Instant Rewards
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Endless Prizes
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Outstanding Value & Quality
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Maritz manages the rewards program!
‘license to win’, Exclusively YOURS® Reward Program
Exclusively YOURS® Rewards Program
www.eycanada.com
Exclusively YOURS® Rewards: Canadian Retail Options
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Banana Republic
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Home Outfitters
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The Bay
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Indigo*
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Birks
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justwhiteshirts.com+
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Bombay®
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Lands’ End®
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Chapters/World’s Biggest Bookstore*
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Laura Secord®
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Chapters.Indigo.ca*
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Lens Crafters®
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Coles/Smithbooks*
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Linens’ n Things
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Cyberflowers.com+
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Old Navy
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Eddie Bauer® +
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Pier 1 Imports®*
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Franklin Covey ®
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Pottery Barn
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Forzani’s
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Pottery Barn Kids
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Forzani’s Locker Room
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Rand McNally
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Fossil
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Roots Canada Ltd.
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Future Shop Ltd.®+
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Sport Chek+
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Gap/Gap Kids
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Sunglass Hut
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Golf Town Canada
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Winners Apparel Ltd.*
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HMV Canada +
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Williams Sonoma
*Available through gift certificate
+Web based redemption available
Exclusively YOURS® Rewards: U.S. Retail Options
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1-800-FLOWERS.COMSM
Banana Republic
Bath & Body Works
Bombay®
Borders Books & Music
Bostonian®/Clarks England
Brooks Brothers
Burdines
Cabela’s®
Crate and Barrel
Cyberflowers.ca
Eddie Bauer®
Eddie Bauer Home™
Fossil
Franklin Covey
Gap/GapKids/babyGap
Hammacher Schlemmer
Harry & David
HomeGoods®
J. Crew
Johnston & Murphy®
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Jos. A. Bank Clothiers
Lands’ End®
Lens Crafters®
Macy’s
Marshalls®
Old Navy
PB Teen
Pottery Barn
Pottery Barn Kids
Rand McNally
Sam Goody
Samsonite®
The Sharper Image®
Suncoast Motion Picture Company
Sunglass Hut
T.J. Maxx®
Tourneau Watches
Waldenbooks®
Watch Station/Watch World
White Barn Candle co.
Williams Sonoma
Exclusively YOURS® Rewards: Dining & Entertainment Options*
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Al Frisco's
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Casey's
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Alice Fazooli's!
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Chamberlyn's Restaurant
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The Armadillo Texas Grill
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D'arcy McGee's
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Auberge du Pommier
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Earls Restaurants
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Bailey's
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East Side Marios
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BierMarkt
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Empire Theatres
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Biff's
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Esplanade Bier Market
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Canadian Personal Chef
Association**
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Famous Players
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Far Niente
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Fionn MacCool's Irish Pub
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Canoe
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Canyon Creek Chop House
*Available using Gift Cert.
**Available using EY Card Only
Exclusively YOURS® Rewards: Dining & Entertainment Options*
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Hard Rock Café
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Paddy Flaherty's Irish Pub
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Jack Astor's Bar & Grill®
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Pat & Mario's
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Jump Cafe & Bar
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RD's BBQ & Blues
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Just For Laughs**
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Red Lobster®
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The Keg® Steakhouse & Bar
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Reds Bistro & Bar
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La Ronde
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Leoni's Italian Kitchen
Restaurant Bonaparte
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Seasons In The Park
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Slainte Irish Pub
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Loose Moose
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MacAskill's Restaurant
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Mexicali Rosa’s
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Steakfrites
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Oliver & Bonacini Café Grill
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Soul of the Vine
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Olive Garden®
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Tir Nan Og Irish Pub
*Available using Gift Cert.
**Available using EY Card Only
Exclusively YOURS® Rewards: Catalogue/ Vacation Packages
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1-800-FLOWERS.COMSM
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DISNEYLAND® Resorts
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Cabela’s®
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Golf Canada’s West
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Eddie Bauer
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GORP Travel
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Franklin Covey®
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ROADTRIPS®
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Hammacher Schlemmer
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Harry and David®
Sanctuary on Camelback
Mountain
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Sandals®
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Spa Finder
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SuperClubs® Resorts
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Voyageur Quest
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WALT DISNEY WORLD® Resort
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Herrington
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The Sharper Image®
Exclusively YOURS® Rewards: Lifestyle
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Art Lover's Dream
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Language Instruction
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Personal Portrait
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French Language Training
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BMW Driver Training
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Men's Image Consultation
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Personal Putting Green
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Women's Image Consultation
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Child Portrait
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Garden Watercolour
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Pet Portrait
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Personal Fitness Trainer
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Cooking School
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Etiquette For Children
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Interactive Dinner Party
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Professional Organizer
**Available using the EY Card only
All available using Vouchers
Exclusively YOURS® Rewards: Accommodations
International Chains Include:
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Delta Hotels
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Fairmont Hotels & Resorts
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Fiesta Americana/Fiesta Inn®
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Marriott® Hotels-Resorts & Suites
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The
Ritz-Carlton®
Hotels
Individual Properties include:
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Doral Golf Resort & Spa, Miami,
FL
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Equinox Resort & Spa,
Manchester Village, VT
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Peabody Orlando, Orlando, FL
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PGA National Resort & Spa,
Palm Beach, FL
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Rimrock Resort Hotel, Banff, AL
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Whistler Chalets &
Accommodations Ltd.
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Wyndham Palace Resort & Spa,
FL
**Available using the EY Card only
All available using Vouchers
Exclusively YOURS® Rewards: Travel
Cruise lines:
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Carnival® Cruise Lines
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Celebrity Cruises®
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DISNEY CRUISE LINE®
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Royal Caribbean International
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Windstar®
Avis
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Offered through itravel2000,
Canada's leading online travel
agency!
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Exclusive travel packages
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Packaged holidays
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Discounted resort stays, unique
getaways, mini-escapes
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Airline tickets and more.
Cruises
Transportation:
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Personalized Travel:
How do you earn
Exclusively YOURS®
Reward points?
license to win – program details
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All Dealer Sales Reps, and dealer principles (if you are active in
selling) and Channel Managers are eligible.
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Incentive points will be earned for sales of Totally Net New
TELUS products & services and integrated solutions.
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Incentive program points will be based on the Total Contract
value of a sale times the applicable multiplier.
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The more products & services sold to one customer at the time
of sale earns your program points faster!
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Program points are converted to incentive dollars at a rate of
200 ‘license to win’ program points = $1.00 of incentive
Program runs from January 2004 - December 31, 2004
license to win – program details
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All participants must be registered on
www.telusdealerprograms.com website to be eligible
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Incentive dollars accumulate on a TAD program branded
“Exclusively YOURS® American Express” card, monthly
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All sales will be audited to ensure the program requirements have
been met before Exclusively YOURS® incentive points are
awarded.
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Once you have earned $50.00 in incentive dollars, an Exclusively
YOURS® reward card will be issued along with a complete
program information package from Maritz.
license to win- program details
What is a Totally Net New (TNN) Sale?
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Defined as brand new revenue to TELUS associated with a sales of a product or
service
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A new product or services that a client does not have today from TELUS.
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TNN Revenue does not include re-contracted services or contract renewals.
Migrating clients from a month-to-month contract to a term contract for the same
service is also not considered net new revenue, unless there is at least a 50%
increase in Revenue.
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For example, if a client is adding additional lines to existing services and the
network revenue amount has increased by at least 50%, than this type of sale
would be considered at TNN.
Some services are considered to be strategic and therefore considered TNN.
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For example: If a client is moving from local line or a multi-line to PRI, BRI or
DSL this sale is considered strategic and the total contract value will be
considered as TNN.
license to win- program details
Eligible Products
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Voice Products
1.
Long Distance Winback or TNN Long Distance sale
2.
CICS/MICS/ BCM + TNN TELUS Network Solution Attached
Data Products
1.
High Speed Internet for Business
2.
Managed Applications
3.
Shared Hosting
4.
Desktop Backup
5.
IP Networks
Program has a stronger emphasis on data
products and integrated solutions.
license to win - program details
Voice Products
Long Distance
Long Distance Total Net New
Long Distance Winback
CICS/MICS + TNN Local Network1
CICS/MICS with all TNN Local Lines
CICS/MICS with 50% TNN Local Lines
CICS/MICS with all TNN Multi-lines
CICS/MICS with 50% TNN Mutli-lines
CICS/MICS with all TNN PRI
CICS/MICS with 50% TNN PRI
BCM + TNN Local Network1
BCM with all TNN Local Lines
BCM with 50% TNN Local Lines
BCM with all TNN Multi-lines
BCM with 50% TNN Mutli-lines
BCM with all TNN PRI
BCM with 50% TNN PRI
BCM with Business Internet
Data Products
High Speed Internet For Business3
Office 2.5
Office 2.5 QC
Server 2.5
Server 2.5 QC
Server 4.0
Server 4.0 QC
Office 1.5 East
Office 2.5 East
Server 2.5 East
Server 4.0 East
Shared Hosting3
Small Business
Business Basic
Enterprise Bronze
Enterprise Silver
Enterprise Gold
Enterprise Platinum
Enterprise Platinum Plus
Managed Applications3
TELUS Web Conferencing
MS Exchange
TELUS Internet Fax
Managed CRM by Entellium
Desktop Back-up3
Basic
Premium
Premium Plus
Enterprise
IP Networks3
Business Internet (managed)
Managed Hosting
Managed Ethernet Access
Private Line
Frame Relay
IP One4
Non - Eligible Products or Sales
Professional Service Charges, Installation or set up fees
Network only Sales
Accessories to CPE (batteries, sets etc.)
Voicemail, Call management Features, etc.
Network with CPE not purchased through TELUS
Move Orders (move services to new location)
Consumer ADSL sales
Contracting month to month services with < 50% increase in revenue
license to win - program details
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How the multipliers work
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Your incentive program points are based on the type of product sold
(voice or data) and whether the sale involved more than one product.
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The table below identifies the multipliers used in calculating your
‘license to win’ program points:
Voice Products
Data Products
Single Product Sale
1.0
4.0
2 Product Sale
2.0
6.0
3 Product Sale
6.0
6.0
license to win- program details
Incentive Examples
Input Value
Multiplier
‘license to
win’
program
points
Exclusively
YOURS®
Incentive
Earned
(Total Contract
Value)
Long Distance- Net New Sale or
Win back
$1,200.00
1.0
1,200
$6.00
Long Distance + ADSL
$1,860.00
2.0 + 4.0
6,356
$31.80
Long Distance + ADSL +
Backup
$2,004.00
6.0 + 6.0 +
6.0
12,024
$60.12
$659.40
4.0
2,638
$13.19
ADSL + Shared Hosting
$1,020.00
6.0 + 6.0
6,120
$30.60
ADSL + Shared Hosting +
Backup
$1,164.00
6.0 + 6.0 +
6.0
6,984
$34.92
CICS/MICS + TNN Network*
$1,800.00
2.0
3,600
$18.00
ADSL
*CPE & TNN network is considered a two product sale
license to win- program website
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How to register
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Go to www.telusdealerprograms.com website
Select REGISTRATION and follow the instructions
To create a profile you need - Dealer Name, Sales Rep Name, business number,
SIN, home address, e-mail address, password and unique identifier (license to
win number)
If you are currently registered in the Drive the Distance program, you will
automatically be registered in the ‘license to win’ program. However you will
need to update your Profile.
How to record your sales
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Go to www.telusdealerprograms.com website
Click on CURRENT PROGRAM DETAILS
Click on Add Sales Submission
You will be prompted to Log in using your email address and password
Then simply fill in all required information and then enter submit
The system will automatically calculate your ‘license to win’ program points and
the associated incentive dollars.
license to win- entering sales
license to win- viewing results
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How to view your results
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Go to
www.telusdealerprograms.com
website
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Select CURRENT PROGRAM
DETAILS
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Click on View Results
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You will be prompted to enter
your email address and
password
license to win- viewing results
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Other useful information on www.telusdealerprograms.com website
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Sales tools
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What's new Bulletin Board
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Edit profile
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Calendar of Events
Finally, To find out how
well your are doing against
the other participants in the
program select VIEW
Overall Results under
CURRENT PROGRAM
Details
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This may be of
interest to you
because……..
license to win – more prizes!
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Program also includes 4 Grand Prizes:
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American Express Travel Voucher for $4,000 will be awarded to
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Top sales person in Eastern Canada and
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Top sales person in Western Canada
based on highest ‘license to win’ program points earned.
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The Channel Managers with the highest achievement of TNN
Revenues above their total sales target for the year will also receive a
$4,000 American Express Travel Voucher. One award for the East
and one for the West Channel Managers.
license to win
Questions?