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CLEP 101: What Every Test Center Administrator Needs to Know

Marie Maher The College Board Associate Director College-Level Examination Program (CLEP)

• Welcome • What Is CLEP?

• CLEP Overview 2010-11 • Best Practices • Q&A

Agenda

What Is CLEP?

• Credit-by-examination program serving a diverse group of students, including adults, non-traditional learners, and military service members • Validates knowledge learned through independent study, on-the job training, or experiential learning and translates that learning into college credit that is commonly recognized. • More than seven million exams taken since 1967 • 1,700+ colleges administer CLEP • 181,500 exams administered in 2010–11, including 54,000 administered to military service members • Exam fee = $77.00

33 CLEP Examinations

        

History and Social Sciences

 American Government   History of the United States I History of the United States II Human Growth and Development Introduction to Educational Psychology Principles of Macroeconomics Principles of Microeconomics Introductory Psychology Introductory Sociology Social Sciences and History Western Civilization I Western Civilization II    

Business

 Information Systems and Computer Applications Principles of Management Financial Accounting Introductory Business Law Principles of Marketing

Composition and Literature

 American Literature     Analyzing and Interpreting Literature

College Composition College Composition Modular

English Literature  Humanities

Science and Mathematics

 Calculus     College Algebra Precalculus College Mathematics Biology   Chemistry Natural Sciences

Foreign Languages

 French Language   German Language Spanish Language

About the CLEP Exams

• • •

Structure

33 computer-based exams.

Mostly multiple-choice, essays, and listening sections for foreign languages Most are approximately 90 minutes in length.

• • •

Scoring

“Rights-only” scoring (no penalty for wrong answers).

Immediate score reports (except exams with essays).

Exams are scored on a scale of 20 –80. A score of 50 is equivalent to a grade of C.

• • •

Development

More than 600 faculty contribute to the development of and standard-setting for CLEP examinations.

Standing faculty committees oversee ongoing test development, shape content, review data, set exam policies.

Opportunities to participate in College Board ACES Placement Validity studies.

Age Groups

Exams Administered to National Candidates, 2010-11

30-35 11% 36 and older 19% Under 18 9% 18-22 39% 23-29 22%

Education Levels

Exams Administered to National Candidates, 2010-11

Other 0% College Graduate 12% High School Student 10% High School Graduate 7% College Senior 28% College Freshman College Junior 11% College Sophomore 16% 16%

Ethnicity

Exams Administered to National Candidates, 2010-11

Native Am/Am Ind 1% Other 4% Asian/Asian Am/Pac Isl 5% Black/Afr Am 8% Not reported 1% Latino 19% White 62%

Highest Volume CLEP Exams

National CBT, 2010-11

30 000 25 000 20 000 15 000 10 000 5 000 0 26 000 9 300 8 700 7 600 6 400 Spanish Analyzing & Interpreting Lit College Composition College Algebra Introductory Sociology

College Composition or College Comp Modular?

Timing Multiple choice Essays College Composition

120 minutes Yes Mandatory: Two typed essays, created by CLEP

College Composition Modular

90 minutes (multiple-choice only) Yes Optional: Two handwritten essays, created by CLEP OR essay created by your college OR no essay

Essay scoring

CLEP scores the essays every two weeks, student receives score within 2-3 weeks College scores the essays

College Comp Modular:

• Students can take the optional essays on a different date • Essay order form available in the Resource Center and in the TCA Handbook.

Promoting CLEP and Your Test Center

BEST PRACTICES

– Post information about test center on your institution’s website; keep information updated – Keep College Board informed of change in test center information, i.e. change in phone number, temporary closing due to relocation, etc.

– Work with your regional Senior Assessment Manager (SAM) for strategies to promote CLEP – Keep an ample supply of CLEP brochures available at your test center – Work with administration to ensure that CLEP policy information on your website is current

•Spanish Brochure •Business Exam Brochure •College Composition Brochure •Take One brochures •Posters •National •Military •Information for Candidates •Veteran’s Flyer •CLEP in Higher Education

Print Marketing

CLEP Software

• Once software is received and installed, the following best practices must be followed: – CD must be kept in a locked location at all times – Master Site Administrators and Test Center Administrators must have access to the CD at ALL times – Upon installation or re-installation of the software, it is the MSA and/or TCAs responsibility to ensure that the software CD is returned by IT and locked in a secure location – If the software CD cannot be found, the MSA/TCA must report the loss to CLEP Technical Support immediately – Consult with CLEP Technical Support prior to upgrading test center PCs

Creating MSA/TCA Passwords

• MSA is the only staff member who can create accounts for TCAs • Any login IDs and passwords should be kept in a secure area • • Passwords are confidential

BEST PRACTICES

– Change your password every 30 days – Notify College Board of any changes in staff-via CLEP Resource Center-Update My Contact Info

Hiring Test Center Staff

BEST PRACTICES

– Must be at least 21 years of age and hold an undergraduate degree – May not be involved in courses, workshops or tutoring activities or other coaching activity that involves the content of secure CLEP exams – Have new employees sign a confidentiality agreement

Required Identification

• Test takers must bear two forms of ID

– Photo, government issued – Secondary form, i.e. student ID, Social Security card

• • Test takers without proper ID may be turned away

BEST PRACTICES

– Have test takers sign in/out on signature logs; recommended retention period-18 months – If in doubt about validity of student’s ID, contact CLEP Services immediately

Monitoring and Proctoring Test Takers

• Test takers must remove all electronic devices prior to entering the testing room and return to storage area upon returning from break – Cell phone, Blackberry, IPad, IPod, IPhone, PDA, watch, calculator • The test center must be a distraction-free environment • Provide a clear glass viewing window or wall, video surveillance and audio monitor, or seating for a test administrator within the testing room. -Whichever surveillance method is used, it must allow a continuous

unobstructed

view of each candidate within the testing room.

Monitoring and Proctoring Test Takers

• If video and audio monitoring is used, a staff member

must periodically walk through the testing room in at least 10 minute intervals

, and must be able to respond to enter the room within

10 seconds

of a problem.

BEST PRACTICE

– Aside from testing students, no other activities are permitted in the test center.

– If you notice any suspicious activity from a test taker, contact CLEP Services immediately and complete an EIR.

General Best Practices

• When in doubt, refer to the

eCBT Handbook Administrator’s

– Latest version, updated July 2011, is available on the CLEP Resource Center • Username-CLEPadmin2 • Password-CLEPmsa22# (case sensitive) – Chapter 9-CLEP policies – Contact CLEP Services or Tech Support • Observe program policies and procedures at all times – Periodic visits are conducted to test centers by College Board and ETS

CLEP Notes

Professional Development Web Series

• Monthly sessions beginning September 2011 • Number of maximum participants increased from 20 to 30 • CLEP webinars: – CLEP Overview – Adopting CLEP On Your Campus – Advising Students About CLEP – Test Center Operations – CLEP College Composition Exams – CLEP Reliability and Validity-NEW – CLEP For Military Members and Veterans-NEW • Register at http://clep.collegeboard.org/professional

10:30 Eastern 1:00 Eastern 2:30 Eastern 4:30 Eastern 10:30 Eastern 1:00 Eastern 2:30 Eastern 4:30 Eastern

Professional Development Series – Fall FY 12

1 st Monday

New Regulations for ATB Testing

1 st Tuesday

ACCUPLACER Overview ACCUPLACER//MyFoundations Lab Planning for ACCUPLACER

1 st Wednesday

ACCUPLACER for College Readiness ACCUPLACER Diagnostics

1 st Thursday

Setting Up Branching Profiles and Placement Rules Exporting Data from ACCU into Student Info Systems Adopting CLEP on Your Campus

2 nd Monday

ACCUPLACER Platform Functional Enhancements

2 nd Tuesday

CLEP Test Center Operations CLEP Overview

2 nd Wednesday

ACCUPLACER Reporting ACCUPLACER//MyFoundations Lab ACCUPLACER Computer Skills Placement

2 nd Thursday

Methods for Setting Cut Scores New Regulations for ATB Testing Advising Students about CLEP

10:30 Eastern 1:00 Eastern 2:30 Eastern 4:30 Eastern 10:30 Eastern 1:00 Eastern 2:30 Eastern 4:30 Eastern

Professional Development Series – Fall FY 12

3 rd Monday

New Regulations for ATB Testing

3 rd Tuesday

Refining Placement with Multiple Measures CLEP for College Faculty

4 th Monday

ACCUPLACER//MyFoundations Lab

4 th Tuesday

ACCUPLACER Diagnostics

3 rd Wednesday 3 rd Thursday

WritePlacer Planning for ACCUPLACER CLEP for Military Members and Veterans Setting Up Branching Profiles and Placement Rules ACCUPLACER//MyFoundations Lab ACCUPLACER Overview

4 th Wednesday

ACCUPLACER Reliability and Validity

4 th Thursday

CLEP Overview CLEP College Composition Exam Creating Local Tests ACCUPLACER ESL New Regulations for ATB Testing

Senior Assessment Managers

Support for CLEP

• • • CLEP Services – Phone: (800) 257-9558 or (609) 771-7865 – Fax: (609) 771-7088 – E-mail: [email protected]

– Web site – www.collegeboard.com/clep – General inquiries, Candidate inquiries, publication orders CLEP Technical Support – Phone: (800) 241-5357 or (609) 406-5620 – Fax: (609) 406-5600 – E-mail: [email protected]

– Do not share with students, potential CLEP candidate, or CLEP candidates CLEP Resource Center Web Site – www.collegeboard.com/CLEPResourceCenter – Secure web site. Contact CLEP Services for username and password.

Additional Support for CLEP

Marie Maher Associate Director CLEP Test Center Operations Phone 212-520-8563

[email protected]

Questions?