Transcript Carrier-class Ethernet Redefining Wide Area Services

Founding Vision and Goals
League for Innovation in the Community College
Conference on Information Technology
October 19, 2008
This material is funded in part by the National Science Foundation Grant DUE 0802284
City College of San Francisco
One of World’s
Largest Colleges
> 106,000 Students Annually
(>3x UCB, >5x Stanford, >3.5x UCSF, >3.5x SFSU)
> 50 Academic Programs and > 100 Occupational Disciplines
> 4,700 Courses Offered
> 10 Major Neighborhood Campuses
> 150 Other Instructional Sites Citywide
710 Full-time & 1,126 Part-time Faculty
• 95% with Master’s Degrees
• Almost 250 Ph.D.s
46 Administrators & 882 Classified Employees
2-Year Public College
Accredited by the Western Association of Schools & Colleges (WASC)
Associate of Arts (AA) & Associate of Science (AS) Degrees
• 2002 Computer Information Systems (CIS)
split into two separate departments:
– Computer Science – Programming
– Computer Networking & IT (CNIT)
• Little institutional support for new department
• Started looking for grant support to
accomplish goals of this new department
Information Technology
Services (ITS)
ITS Upgrades
•
Fiber MAN
•
VoIP Telephony
•
Internet & Internet 2
via CENIC
•
Internal Traffic on
LANs & MAN
•
External Voice Traffic
via SIP Trunks
Challenge
How to best leverage internal
network and IT improvements
and industry advancements for
the academic benefit of students
and community?
Institute for Convergence of Optical
& Network Systems (ICONS)
– ATE Project
– $750,000 over 3 years
– Convergence Technician Training
– Dr. Pierre Thiry, Principle Investigator
– Carmen Lamha, Chair CNIT Department
& Co-Principle Investigator
CNIT Chair Carmen Lamha with
San Francisco Mayor Gavin Newsom
At Press Event Announcing ICONS
– Tim Ryan, Network Manager & CoPrinciple Investigator
ICONS GOALS
•
•
•
•
•
•
•
•
Modernize CNIT Department
Develop New Courses & Certificates
Develop AS Degree
Expand Articulation & Transfer Opportunities
Expand Marketing Efforts
Better Serve Under-Represented Populations
Develop & Utilize Technology Infrastructure
Provide Staff Development: Seminars & Workshops
Advisory Panel
• CCSF
• Educational Institutions
• Service Providers
• Equipment Manufacturers
• Private Enterprises
SFUSD
• Standards Bodies
• Government
• Community Non-Profits
T S I
The Saflund
Institute
Information & Communications Technology (ICT) Web
CCSF Collaborations
•
•
•
•
•
•
•
•
Articulation & Transfer
Computer Science
Bio-Link ATE Center
ITS Department
Math & Science
Student Counseling
Administration
Career Planning/Placement
CNIT Students Engaged in $1m
Switch Replacement Project at CCSF
CNIT Students Experience RealWorld ITS Metro Optical Network
Information & Communications Technology (ICT) Web
Government Collaborations
•
•
•
•
•
•
Project Funding
Ties to Other Projects
Affiliation w ATE Centers
Event Participation
Structured Governance
Enhanced Prestige
Metro Area Network Partners, Digital
Divide Issues, TechConnect Project
Support, Ties to Other Community
Groups, Advisory Panel Contributions
•
•
Community College Funding
Other Resources
Data & Assistance on ICT Technician
Demand, Salaries, Contract Rates,
Employment Benefits, Job
Availability, Job Placement
Information & Communications Technology (ICT) Web
R&D Organizations
People & organizations advancing technology
•
•
•
•
•
•
IEEE & IEEE ComSoc
Metro Ethernet Forum
Other Standards Bodies
Academic Research
Industry Research (Silicon Valley)
CENIC (Advanced Networks)
Practical Dissemination
of Technology
Information & Communications Technology (ICT) Web
Industry Collaborations
• Advisory Panel Participation
• Input on Curriculum
• Insight Into Technology Trends
• Information on Jobs
• Internship Opportunities
• Mentoring Relationships
CCSF 1st Member
Juniper Networks
CNIT Becomes
Academic Alliance
Microsoft Academy!
in North America!
• Service Learning
• Job Placement
• Student Site Visits
• Help Expanding Relationships
Cisco Academy
Expansions!
• Equipment & Courseware Contributions
• Event Speakers
CNIT Becomes
Pearson VUE
Authorized Center
(PVAC) For Testing
Information & Communications Technology (ICT) Web
Collaborations with Enterprises
• CalWomenTech NSF Grant
– Institute for Women in Trades, Technology & Science (IWITTS - www.iwitts.com)
– Carmen Lamha, Co-PI
• Increase # of women in Science and Technology education
• Develop new gender equity “technology” i.e. curriculum taking
into account female interests and learning styles
• Develop best practices for recruitment and retention of women
• Institutionalize gender equity strategies beyond life of Project
• State/National Dissemination & Gender Equity Lending Library
Help guide program success, curriculum development and workforce
development, Develop internship relationships, Job Placement…
Information & Communications Technology (ICT) Web
Community
Collaborations
• Demonstrate Value in Voter Bond Expenditures
• Summer 2006 & 2007 Convergence Workshops
– Provide Community Exposure to Advanced Technologies
• Establish IEEE Student Chapter at CCSF
• SeaKay relationship where CNIT students assisted in Neighborhood
Network Centers to Benefit Digital Divide Public Service Goals
– Alice Griffith Community Center WiFi Installation
– Students Supported 3 Neighborhood Network Centers
Information & Communications Technology (ICT) Web
Collaborations with Education
•
•
•
•
Expand outreach to High Schools –
School to Career via HS IT Academies.
Promote access to education in ICT
CNIT 131 (Internet & HTML Basics)
•
•
•
National ATE-Center since 1998
7 Regional partners nationwide
Assist ICONS by sharing
–
•
Develop transfer relationships for
CNIT students to get BS degrees
best practices, experiences & resources
•
Role in SF Biotech Industries
•
•
•
NSF ATE Center
Large Network of ICT Colleges
ICONS Hosted NCTT Winter 2007
Conference at CCSF
Curriculum
Accomplishments
Goal was to create an AS degree, 1 new certificate and 6 new courses.
It delivered:
–
–
–
–
–
–
–
–
–
–
–
A Computer Networking and Information Technology AS Degree
A new certificate in Digital Home Technology Integration (DHTI)
A new certificate in Convergence Technology
A new Fiber Optic Technology course
A new Introduction to Network Convergence course
A new Digital Home Technology Integration (DHTI) course
A new Ethical Hacking and Network Defense course
A new Advanced Ethical Hacking course
A new Fundamental of Voice over IP (VoIP) course
A new Operating Juniper Networks Routers in the Enterprise course
A new Advanced Juniper Networks Routers in the Enterprise course
An AS degree, 2 new certificates and 8 new courses exceeded the
expectations of the grant.
Additional
Accomplishments
• Developed website to share project progress and outcomes
• Became a National Center for Telecommunications Technology
(NCTT) Regional Partner and acquired and disseminated much
of its curriculum, courses and best practices
• CNIT increased enrollment 25%
• Developed an exceptional, collaborative advisory panel
• Became 1st Juniper Networks Academic Alliance Member in North
America and disseminated that relationship nationally through NCTT
• Hosted NCTT Winter 2007 Conference for 100 technical educators and
industry representatives from around the country
• Contributed to NCTT’s other summer and winter workshops
• Participated as exhibitor/presenter at IEEE Communications Society
Globecom 2006 as one of only community college participants ever
• Conducted high school training and informational events
Additional
Accomplishments
• Formed CCSF IEEE student chapter
• Developed Collaborative International Relationships (France, Brazil)
• Conducted Summer Convergence Workshops to expose students,
faculty and community to developing technologies
• Presented success with “Ethical Hacking and Network
Defense” at the 2007 Las Vegas DEFCON conference
• Collaborated to develop next generation of CCNA and CCNP training,
now delivered via CCSF Cisco Regional Networking Academy
• Became mentee of the Convergence Technology Center (CTC)
• Collaborated with the Institute for Women in Trades, Technology and
Science (IWITTS) in its NSF-funded CalWomenTech program as initial
pilot school to develop and disseminate best practices for
recruiting, retaining and serving women in technical education
Additional
Accomplishments
• Facilitated service learning for student support Network Neighborhood
Centers in distressed Bayview and Hunter’s Point developments
• Published a cover story in Communications News
http://www.comnews.com/stories/articles/0207/0207coverstory.htm
• Completed a comprehensive study and revision of CNIT curriculum
in collaboration with the ICONS’ Advisory Panel
• Assisted CNIT Department in becoming a Microsoft IT Academy
• Secured two new CNIT faculty positions
• Arranged student field trips to data center and service provider
operations at 365 Main, 200 Paul and IP Networks
• Helped CNIT become Pearson VUE Authorized Center
for Testing, so students can affordably & conveniently
take industry certification tests
Key Findings
• Computer, Networking and Information Technologies have, to at least
some extent, evolved separately and involved separate staff,
departments, organizations.
• Those previously separate areas are converging rapidly.
– Previously separate telecommunications, networking and computer support
organizations and departments are merging.
• This trend is frequently referred to as “Convergence”
in the U.S.
• Globally, the recognized term for Convergence is
Information and Communications Technology (ICT).
• ICT includes computer hardware and software, networking systems,
wired and wireless telecommunications, the Internet, technical project
management, information (library) sciences, programming and
management, maintenance and operations for all of the above.
Key Findings
(cont.)
• Information and Communications
Technologies are evolving rapidly.
• It is hard for organizations, individuals and
educational institutions to keep up with the
changes and realize their benefits.
Key Findings
(cont.)
• We all increasingly depend on ICT for productivity
and connectivity – directly and indirectly.
• Because of that, improvements to deployed
technology, communications infrastructure, and
people’s ability to productively use them are
issues of tremendous strategic importance, to:
– Local, State and National Economies
– Individuals Seeking Career Advancement
– Organizations in Accomplishing Their Missions
Key Findings
(cont.)
• At $20/unit, California
Community Colleges are the
most cost-effective way of
pushing ICT knowledge and
skills out into our communities.
• Investments in Community
College ICT Education have
tremendous impact.
Key Findings
(cont.)
• Community College ICT program (whatever they’re called)
students have very diverse backgrounds and goals:
– High school students seeking college credit
– High school graduates and non-graduates seeking technical skills that
lead quickly to paying jobs
– High school graduates seeking AS degrees and academic and
industry certifications
– High school graduates seeking an affordable pathway to 4-year
degrees at colleges and universities
– Working professionals seeking knowledge & skill updates
– People wanting to learn ICT for advancement in other fields
Key Findings
(cont.)
• ICT educational programs have largely been developed at
each educational institution from scratch, with tremendous
duplication of effort and with important differences
between them in:
–
–
–
–
–
–
–
–
–
Nomenclature (use of terms and titles of programs, courses and degrees)
Course Content
Packaging of Certifications and Degrees
Quality
Industry Relationships
Focus
Division into Various Departments
Success in Serving Various Population Needs and Desires
Articulation and Transfer Successes
Key Findings
(cont.)
• Partially as a result of that, there is a lot of
confusion in the “market-place” about ICT:
– Nomenclature
• use of terms and titles of programs, courses and degrees
–
–
–
–
–
Educational Pathways
Career Pathways
Technologies
Program Graduate Knowledge, Skills & Competencies
Credential Value
Key Findings
(cont.)
• Industry wants to work with education to
improve technical education in California.
• But they can not or will not engage with
100+ community colleges, plus 4-year
colleges and universities, plus private
educational institutions individually.
• It is too costly and inefficient.
Key Findings
(cont.)
• Employers consistently report problems
with adequate employability or soft skills.
– Communication skills
– Social skills
– Motivation and drive
– Problem identification and solving skills
– Responsibility for continued learning & growth
– Conscientiousness & pride in work
– Entitlement & willingness to work hard
Key Findings
(cont.)
• America retains a myopic false impression it still
leads the world in ICT industry and infrastructure.
• In fact, the U.S. has been overtaken by many
countries and educational institutions abroad.
– The US has fallen from 1st to 15th in “broadband” penetration in
the past few years, and it is still falling fast. Between 2005 and
2006, the U.S. fell to 7th in the World Economic Forum Global
Information Technology Report “Network Readiness Index.”
• Increasingly, the best knowledge, experience and
practices in ICT are found abroad, and we need
to better understand them and learn from them.
Key Findings
(cont.)
• California, San Francisco, Silicon Valley,
and the Bay Area have tremendous
positive name recognition globally on ICT.
• The world expects California, San
Francisco, Silicon Valley and the
Bay Area to show leadership in ICT
– And ICT Education.
Key Findings
(cont.)
Amazingly, and embarrassingly,
there are currently no really
significantly funded efforts in
Northern California to develop
leadership and coordinate and
facilitate activities to improve ICT
education in the region.
•
•
•
•
•
Launched with National Science Foundation Grant
Advanced Technological Education (ATE) Program
$3 Million over 4 Years
Hosted by City College of San Francisco
Funded 9/08
What is ICT?
• An umbrella term, widely used in the rest of
the world and the United Nations, to
encompass all rapidly converging:
–
–
–
–
–
–
–
computer,
software,
networking,
telecommunications,
Internet,
programming and
information systems technologies.
Why is ICT Important?
Directly and/or indirectly,
in the information and knowledge
economies of the 21st century, we all
increasingly depend on
information and communications
technologies and the
increased connectivity and
productivity they enable.
MPICT’s Mission
MPICT’s mission is to coordinate, promote
and improve the quality of ICT education,
with an emphasis on 2-year colleges, in a
region consisting of:
–
–
–
–
–
Northern California,
Northern Nevada,
Southern Oregon,
Hawaii and
the Pacific Territories.
MPICT’s Goals
1.
Develop partnerships among higher education institutions to
increase and improve the region’s ICT education capacity.
2.
Deepen and expand collaboration with industry to create an ICT
workforce that fully meets the region’s economic needs.
3.
Identify, implement and disseminate ICT education best practices in
the region, working towards a standardization of ICT competencies,
skills and education approaches.
4.
Develop fully articulated ICT education pathways and work to
implement it throughout the region.
5.
Expand and diversify the region’s ICT workforce.
6.
Enhance linkages to global ICT educators and employers.
MPICT’s CCSF Team
Pierre Thiry
James Jones
Principal Investigator & CNIT Faculty
(415) 239-3594
[email protected]
Executive Director & Co-PI
(415) 867-6616
[email protected]
Tim Ryan
ITS Network Manager & Co-PI
(415) 452-5352
[email protected]
Carmen Lamha
Constance Conner
CNIT Department Chair & Co-PI
(415) 239-3396
CS Department Chair & Co-PI
(415) 239-3963
[email protected]
[email protected]
50 Phelan Avenue, CCSF Science Hall 107, Box S107, San Francisco, CA 94112
Tel: (415) 239-3600; Internet: www.mpict.org Email: [email protected]
MPICT’s Regional Partners
www.ohlone.cc.ca.us
Richard L. Grotegut
[email protected]
Harmonization & High School Outreach
www.santarosa.edu
Mike McKeever
[email protected]
Collaborative Technologies
www.foothill.edu
Rick Graziani
[email protected]
High School Outreach & Recruitment
www.foothill.edu
Mike Murphy
[email protected]
Articulation & Transfer
Population Served
•
> 50 CCs in
Norcal Alone
•
+ 4-year
Colleges &
Universities
•
+ High
Schools
•
+ Schools out
of Region via
Other NSF
Centers
NSF Peer
Reviewer:
Why isn’t this
being done by
the State of
California or the
California
Community
College System?
> 25 CCs in rest
of region
Mid-Pacific Information and Communications Technology
Center (M-PICT) Expanded Service Area
MPICT Organization
•
Director
•
PIs/Co-PIs
•
Regional
Partners
•
Regional
Associates
•
NVC
•
RLC
•
Advisory
Panel
MPICT Center
Educational Institution
Engagement
• Regional Partners
– Co-lead major Center Effort
– Obtain a Sub-Award from the Grant for Support
– Assist in Other Center Efforts and Attend Center Events
• Regional Associates
– Assist in Center Efforts
– Participate in Center Events
• Regional Connected Colleges
– Benefit from Center Efforts and Access Center Work Products
• Other Regional Centers and Global Institutions
– Collaborate with Center Efforts & Access Center Work Products
MPICT Center
Goal and Activity Prospects
• Harmonize Courses, Degrees, Terminology and
Certifications
•
Get associated institutions to work toward the same
terminology, courses, degrees and certifications, so
everyone is talking about and meaning the same things.
•
This should greatly improve the value of what everyone
is doing by eliminating or reducing confusion and
frustration in the region.
MPICT Center
Goal and Activity Prospects
• Develop and Disseminate ICT Standards
• Develop standard nomenclature for all participating
institutions to use in communications to improve regional
understanding.
• Develop standard lists of knowledge, skills and
competencies associated with certain terms.
MPICT Center
Goal and Activity Prospects
• Develop ICT Proficiency Standards and Testing
• Everyone needs basic ICT skills and knowledge to
participate in the modern world, just like everyone needs
basic mathematical and English language skills.
• Develop standards for basic ICT proficiency as graduation
requirements & develop & deliver relevant courses & testing.
• (This issue is potentially enormous!)
MPICT Center
Goal and Activity Prospects
• Coordinate Articulation and Transfer
• It’s a big deal and a big headache for each community
college and each 4-year college or institution to work out
requirements and skills/knowledge mapping to determine
credits, gaps and requirements for transfer from the
community college to another institution.
• By working toward harmonization, dedicating some
resources across the region and coordinating activity all
could benefit from improved articulation and transfer.
MPICT Center
Goal and Activity Prospects
• Improve High School Counselor Communications
• Career and educational pathways, terminology, degrees,
certificates, transfer opportunities at the large number of
different community colleges in the region are very confusing
and difficult for high school advisors and counselors to master,
so they provide good advice to high school students.
• Work on coordinated messaging and communications tools to
improve that.
MPICT Center
Goal and Activity Prospects
• Develop and Disseminate Strategies for Better
Serving Underserved Populations
• Every institution in the region is grappling with these issues.
Let’s not duplicate efforts unnecessarily.
• Work together to apply knowledge and strategies.
MPICT Center
Goal and Activity Prospects
• Develop Regional Meeting &Technology Showcase
Facilities
• At the center of the region, as a transportation hub and
attractive destination known to all, set up the Center with
dedicated offices and meeting facilities to bring people
together to work on these issues.
• Develop state-of-the-art facilities to demonstrate and provide
opportunities to gain experience with ICT technologies
showcased by industry.
MPICT Center
Goal and Activity Prospects
• Model Successful Partnerships & Cooperation
Between Institution IT Departments and ICT
Academic Departments
• A big factor in ICONS success has been coordination and
engagement between the college ITS department and its
infrastructure with the academic department teaching ICT.
• Work on developing similar success stories at associated
institutions.
MPICT Center
Goal and Activity Prospects
• Global Knowledge and Best Practices Acquisition and
Dissemination
• America retains a myopic false impression that it still leads
the world in ICT education and infrastructure.
• Increasingly, the best knowledge, experience and practices
in ICT are found abroad.
• Utilizing the well-recognized names of San Francisco and
Silicon Valley, the Center would work to develop
relationships with organizations and educational institutions
abroad to learn from them and bring that knowledge back to
benefit organizations associated with the Center.
MPICT Center
Goal and Activity Prospects
• Recruitment and Marketing
• Work on developing collateral, messaging, PR, recruiting
event, high school outreach and other efforts to improve ICT
program recruitment and communications.
• Why should all have to develop everything from scratch?
• Coordinate these activities and leverage graphic design and
other resources.
MPICT Center
Goal and Activity Prospects
• Curriculum Development and Dissemination
• Coordinate and work together to make best courses and
course modules available to all.
• Avoid duplication of effort.
• Share within the region and across regions.
MPICT Center
Goal and Activity Prospects
• Use of Collaboration Technologies, Networks
and Resource Sharing
– ICT educators have greater aptitude to utilize ICT technologies for improved
instruction, labs, distributed or distance learning, guest lecturers via
videoconferencing, digital content sharing, online courses, etc.
– Work together to come up with coordinated plans and efforts to maximize
benefits for all. For example, utilize at multiple institutions equipment hosted
at a single institution.
– Proving education technology solutions in ICT departments will enable and
speed adoption by other, less-ICT-friendly educators and departments,
benefitting all students and institutions in the region.
MPICT Center
Goal and Activity Prospects
• Coordinate Interaction and Input from Industry
• Leverage and develop ICONS Advisory Panel into
something that serves all associated institutions in the
region, rather than each department having to develop its
own relationships and wearing the industry out.
• Solicit input and interaction efficiently to serve all.
MPICT Center
Goal and Activity Prospects
• Professional Development and Events
• Leverage greater buying power across the region to more
cost effectively arrange training and education for associated
institution faculty and staff.
• Plan and conduct larger and more successful events more
efficiently across the region for the benefit of all in the region.
• Host them at the Center when desired.
MPICT Center
Goal and Activity Prospects
• Coordinate Cisco, Juniper, Microsoft and Other
Industry ICT Training Relationships
• Work on more efficiently engaging industry created ICT
training opportunities across the region.
• Remote lab sharing?
MPICT Center
Goal and Activity Prospects
• Disseminate Experiential Learning Strategies
– Problem/Case-Based Learning
– Internships
– Mentoring
– Service Learning
– Job Shadowing
– Apprenticeships
• Coordinating these activities across the region can lead to
greater success for everyone.
• Replicate and share best practices.
MPICT Center
Goal and Activity Prospects
• Develop Regional, National and International Faculty
and Student Exchange Opportunities
• Adding cultural dimension to ICT education.
MPICT Center
Funding and Sustainability
• Obviously, MPICT cannot do all of these
things well at once – and certainly not
with only $3 million from NSF.
• To sustain the Center, we want to pursue
these issues and methods of supporting
good work on them with State, industry
and other possible funding sources.
MPICT Center
Call for Proposals for Collaboration!
– Additional Center Funding and Resources
– Participation in Center Advisory Panel
– Development of ICT Lab & Equipment Resources
– Dissemination of Technician Training Programs & Courses
– Network Resource Sharing & Interactions via Internet/Internet2
– Articulation and Transfer Relationships
– Presentations and Demonstrations at Center Events
– Showcasing ICT Technologies and Best Practices
– Internship, Mentoring and Service Learning Opportunities…
MPICT – Improving Education of Tomorrow’s ICT WorkforceToday!
Invitation and
Call for Presentations
National and Mid-Pacific ICT Centers
Winter 2009
ICT Educator Conference
San Francisco
January 8-9, 2009
Presentation Tracks On:
– ICT Industry Educational Programs
– ICT Educator Successes
– MPICT Center Efforts
– ICT for Underserved Populations