Transcript Document
Welcome to the Diamond Best Practice Principles (BPP) Training Agenda 1) What is it? 2) Why is it? 3) What’s in it for SunDiamond? 4) What are the themes? 5) What is asked from you? 6) Presentations? -Business Policy -Health & Safety -Kimberley Process and AML -Disclosure What is it? 1) A Code, a set of rules that aim at establishing a standard within the diamond industry on general themes like - Business Responsibility - Social Responsability - Environmental Responsability 2) The BPP is edicted by the Diamond Trading Company (DTC) as a formal part of the Supplier of Choice Contract 3) The BPP is similar to auto-regulations in other sectors (e.g. BRC) Why is it? 1) It is a formal obligation for every DTC Sightholder under the Supplier of Choice contract to comply to the BPP 2) Stakeholders of the Diamond Industry expressed a demand for Responsible Practices and auto-regulations 3) The Industry must be able to indicate its genuine efforts to eradicate previous existing practices that tarnished its reputation What’s in it for SunDiamond? 1) Obligations - Compliance to the BPP - Training and information - Audit internal/external - Subcontractors and clients 2) Opportunities - Pioneering in Good Business Practices - Accreditation of PurelyNaturalDiamond™ - Differentiation by marketing exploitation What’s in it for SunDiamond? 3) Expectations - Increase Consumer Confidence - Implement Best Business Practices - Commitment from every actor of the Diamond Industry 4) Consequences - SunDiamond Business Policy - Certification of Vietnam Factories: ISO 9000, OHSAS 18000, SA 8000 - Local training on BPP - PurelyNaturalDiamond™ Themes? 1) Business Responsabilities - Ethical standards => Business Policy - Anti Money Laundering and Terrorism Financing => PPT presentation - Kimberley Process => PPT presentation - Disclosure => PPT presentation - Pipeline Management Themes? 2) Social Responsabilities - Employees => Business Policy - Health and Safety => PPT presentation - Diversity => Business Policy - Non-discrimination => Business Policy - Child Labour => Business Policy - Forced Labour => Business Policy - Human Rights => Business Policy - Community => Business Policy 3) Environmental Responsabilities => Business Policy What is asked from you? 1) Listen carefully 2) Ask questions 3) Read the Business Policy 4) Remember the essentials 5) Be able to answer if questionned on any matter of the BPP The SunDiamond Business Policy In general the SunDiamond Group of Companies Adheres to • UN Global Compact (10 principles) • The Universal Declaration of Human Rights • The International Labour Organisation • The United Nations Environment Programme • The United Nations Development Programme • The United Nations Industrial Development Organisation In general the SunDiamond Group of Companies Is committed to • The Kimberley Process • BPP • FATF (40 recommendations) • USA PATRIOT ACT • The Canadian Diamond Code of Conduct • The JA Code of Ethics and Standards of Professional Conduct, the JA Supplier Code of Conduct • CIBJO and its many initiatives Business Policy • Specific themes: - Integrity - People in the workplace - Health and Safety - Environment and Society • Observance of the Business Policy • Compliance Officer/ Chief Compliance Officer • Purpose of the document Read the BP (15 minutes) Sign it! Health and Safety Health & Safety Sources • National Legislations • SunDiamond Business Policy • Rules and Regulations • BPP Health & Safety The Company Safety Manager • Name • How to contact him • He will be responsible to keep the RECORDS of accidents, diseases, absentee • Keep file on all accidents in order to learn and avoid them in the future Health & Safety YOUR CONDITION Health & Safety • • • • • • • • • • • Are you dizzy ? Light headed? Chilled and sweating? Shortness of breath ? Pain in center of chest spreading to neck, shoulder or arms? Something gets caught in your throat Sudden weakness/numbness of the face Loss of speech / trouble talking or understanding speech Sudden severe headache Are you diabetic? eating or checking you blood sugar? Are you allergic to certain things / been stung by a bee before? Get help as quickly as possible Be aware of your own condition Health & Safety • Inform of your condition ahead of time and can prepare • Taking medications? - keep a list in your pocket • Let us know any special needs for your condition • Update information and the emergency contact. Time is critical do what you can before the unexpected happens Health & Safety • • • • • Call ….. In case of emergency If you aren’t needed - stay out of the way Keep others away - keep area clear Help direct emergency personnel Respect the privacy of others Inform Immediately Health & Safety Use of alcohol drugs or tobacco is prohibited in SunDiamond workplaces SunDiamond does not allow working under influence of any illegal substance, drug or alcohol Alcohol-Drugs-Tobacco Health & Safety FIRE Health & Safety The Fire Triangle Fire Safety, at its most basic, is based upon the principle of keeping fuel sources and ignition sources separate. Health & Safety Fuel Classifications Class A: Wood, paper, cloth, trash, plastics—solids that are not metals. Class B: Flammable liquids—gasoline, oil, grease, acetone. Includes flammable gases. Class C: Electrical—energized electrical equipment. As long as it’s “plugged in.” Class D: Metals—potassium, sodium, aluminum, magnesium. Requires Metal-X, foam, and other special extinguishing agents. Health & Safety Fuel Classifications Most fire extinguishers will have a pictograph label telling you which types of fire the extinguisher is designed to fight. For example, a simple water extinguisher might have a label like this… …which means it should only be used on Class A fires. Health & Safety How to Use a Fire Extinguisher It’s easy to remember how to use a fire extinguisher if you remember the acronym PASS: Pull Aim Squeeze Sweep Health & Safety How to Use a Fire Extinguisher Pull the pin… This will allow you to discharge the extinguisher Health & Safety How to Use a Fire Extinguisher Aim at the base of the fire… Hit the fuel! If you aim at the flames... … the extinguishing agent will fly right through and do no good. Health & Safety How to Use a Fire Extinguisher Squeeze the top handle… This depresses a button that releases the pressurized extinguishing agent. Health & Safety How to Use a Fire Extinguisher Sweep from side to side… .. until the fire is completely out. Start using the extinguisher from a safe distance away, then slowly move forward. Once the fire is out, keep an eye on the area in case it re-ignites. Health & Safety Rules for Fighting Fires Fires can be very dangerous and you should always be certain that you will not endanger yourself or others when attempting to put out a fire. For this reason, when a fire is discovered… 1. 2. Assist any person in immediate danger to safety, if it can be accomplished without risk to yourself. Call 911 or activate the building fire alarm. The fire alarm will notify the fire department and other building occupants and shut off the air handling system to prevent the spread of smoke. If the fire is small (and Only after having done these 2 things), you may attempt to use an extinguisher to put it out. However . . . . Health & Safety Rules for Fighting Fires . . . before deciding to fight the fire, keep these things in mind: 1. 2. Know what is burning. If you don’t know what’s burning, you won’t know what kind of extinguisher to use. Even if you have an ABC fire extinguisher, there may be something in the fire that is going to explode or produce toxic fumes. Chances are you will know what’s burning, or at least have a pretty good idea, but if you don’t, let the fire department handle it. Health & Safety Rules for Fighting Fires Do not fight the fire if: You don’t have adequate or appropriate equipment. If you don’t have the correct type or large enough extinguisher, it is best not to try fighting the fire. You might inhale toxic smoke. When synthetic materials such as the nylon in carpeting or foam padding in a sofa burn, they can produce hydrogen cyanide, acrolein, and ammonia in addition to carbon monoxide. These gases can be fatal in very small amounts. Your instincts tell you not to. If you are uncomfortable with the situation for any reason, just let the fire department do their job. Health & Safety Rules for Fighting Fires The final rule is to always position yourself with an exit or means of escape at your back before you attempt to use an extinguisher to put out a fire. In case the extinguisher malfunctions, or something unexpected happens, you need to be able to get out quickly. You don’t want to become trapped. Health & Safety Rules for Fighting Fires • Remember to keep an exit to your back • Only fight a fire in the incipient stage Health & Safety Rules for Fighting Fires NEVER fight a fire if any of the following apply: • Don’t have the proper extinguisher or equipment • Fire has spread beyond its point of origin • Your instincts tell you GET OUT Health & Safety Fundamentals of Electrical Hazards • To flow electricity must have a complete path. • Electricity flows through conductors: water, metal, the human body • Insulators are non-conductors • The human body is a conductor. Health & Safety Do’s and Don'ts • Do plug power equipment into wall receptacles with power switches in the Off position. • Do unplug electrical equipment by grasping the plug and pulling. Do not pull or jerk the cord to unplug the equipment. • Do not drape power cords over hot pipes, radiators or sharp objects. • Do check the receptacle for missing or damaged parts. • Do not plug equipment into defective receptacles. • Do check for frayed, cracked, or exposed wiring on equipment cords. Health & Safety Do’s and Don'ts • Employees should know the location of electrical circuit breaker panels that control equipment and lighting in their respective areas. Circuits and equipment disconnects must be identified. • Temporary or permanent storage of any materials must not be allowed within 3 feet of any electrical panel or electrical equipment. • Any electrical equipment causing shocks or with high leakage potential must be tagged with a Danger tag or equivalent. Health & Safety Myths and Misconceptions • Electricity takes the path of least resistance. • Electricity wants to go to ground. • If an electric tools falls into a sink or tub of water, the item will short out. • AC reverse polarity is not hazardous. • It takes high voltage to kill; 120 volts is not dangerous. • Double insulated power tools are doubly safe and can be used in wet and damp locations. Health & Safety Fire Safety - On-the-Job Do not block fire extinguishers with equipment Do not block fire emergency exits and escape routes Utilize those with electrical expertise/installations/assistance Do not overload outlets - use a track plug Practice good housekeeping techniques in the work area Inspect wires for possible damage and replace as needed Health & Safety Evacuation Planning Make sure that you know the escape routes . know how to notify the fire department, and when to call for help. Never open doors that are hot to the touch. Remember to stop, drop to the ground and roll if their clothes catch fire. Never re-enter a burning building Your life is more precious than the diamonds ... Health & Safety Machine Guarding Health & Safety Machine Guarding Many fatalities have resulted from employees getting caught in rotating shafts such as well boring drills & lathes. Fixed guards: • A permanent part of the machine • Not dependent on any other part to perform the function • Usually made of sheet metal, screen, bars or other material which will withstand the anticipated impact • Generally considered the preferred type of guard. • Simple and durable Health & Safety Machine Guarding This shows a pulley system which has correct guards to keep fingers and tools away from pinch points. Health & Safety Machine Guarding • Robots can be deadly. • Establish a system to keep humans from getting into the robots work area. • Maintenance workers must use a lockout system. Health & Safety What Is Workplace Violence? • Workplace violence • Any act of physical violence - overt aggression - Homicide, physical and sexual assault • Workplace aggression – emotional toll – Expressions of hostility • Gestures, facial expressions and verbal assaults – Threats of physical violence – Harassment, intimidation, bullying • Ostracism/shunning – Obstructionism • Passive/aggressive behaviors that impede job performance or achievement of organizational objectives Health & Safety Behavior Warning Signs of Potential Violence and Their Probability of Occurrence (con’t) – Evidence of drug and/or alcohol dependence – Evidence of depression and withdrawal – A pattern of pathological blaming – Evidence of impaired neurological functioning – An elevated frustration level – An interest/fascination in weapons – Evidence of a personality disorder Health & Safety Behavior Warning Signs of Potential Violence and Their Probability of Occurrence (con’t) – Unexplained increase in absenteeism – Noticeable decrease in attention to appearance and personal hygiene – Has a plan to “solve all problems” – Resistance and over reaction to changes in policies or procedures – repeated violations of the organization’s policies Health & Safety Preventing Workplace Violence (con’t) • Administrative/Organizational – Programs • Workplace Violence Plan • Threat Assessment Team • EAP – Policies • Harassment • Workplace violence • SOPs Health & Safety Health Issues • Eating area should be kept clean • Toilets clean and segregated • Drinking water • Noise level • Environnemental awareness • Harassement ... Health & Safety The point is…. • TAKE THE EFFORT • TAKE THE TIME • & DO WHAT IS RIGHT! • CORRECT SITUATIONS “ON-THE-SPOT” to prevent a worse situation. Health & Safety You are IN CONTROL • If you SEE SOMETHING that is NOT RIGHT – REPORT IT IMMEDIATELY! – DO SOMETHING ABOUT IT! – TELL SOMEONE (ANYONE!) • Choose to be PRO-ACTIVE! The Kimberley Process and Anti Money Laundering Kimberley Process and AML What is a Conflict Diamond? Rough Diamonds used by rebel movements or their allies to finance conflict aimed at undermining legitimate governments, as described in relevant United Nations Security Council (UNSC) resolutions insofar as they remain in effect, or in other similar UNSC resolutions which may be adopted in the future and as understood and recognised in United Nations General Assembly (UNGA) resolution 55/56, or in other similar UNGA resolutions which may be adopted in the future. Kimberley Process and AML What is the Solution? The Kimberley Process: rough diamond sector international regulation supervised by the UN. -Only Rough Diamonds -Only when movement from country to country (Import-Export): KP Certificate from exporting country authorized by UN -Reconciliation by Company Auditor -Record keeping for 5 years Statement (WDC) on invoice when internal movement: “The diamonds herein invoiced have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. The undersigned hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.” Kimberley Process and AML What is Money Laundering? • Any type of conscious involvement with the transfer, holding, hiding, using, etc of monies and assets with an illegal origin. Also if one were reasonably aware of someone being in any way related to transactions with monies or assets with an illegal origin, one would already be involved in money laundering activities. • The origin of money or assets is illegal when these originate from a series of crimes mentioned by name, such as terrorism or terrorism financing, organized crime, illegal drug traffic, exploitation of prostitution; serious and organized tax fraud, for which extreme complicated mechanisms or procedures of international size are used; swindle, abuse of trust, abuse of corporate assets, a hijacking, a theft or extortion with violence or threat or a crime connected with the state of bankruptcy. Kimberley Process and AML What is the Solution? • Financial Action Task Force 40 Recommendations • Belgian Anti Money Laundering Law • USA P.A.T.R.I.O.T Act FOR DIAMOND TRADERS Obligation to identify clients and notification of suspicious transactions or facts Prohibition for cash payments in excess of $10.000 Kimberley Process and AML What are the Obligations? • Identification of clients – KYC – $10.000 • Keeping of records • To draw a written report • To train and sensitize employees • To appoint a Money Laundering Responsible and to set up a procedure for internal check-up (in doubt always refer to him) • Duty to report to the Financial Cell • Pledge of secrecy • Immunity Kimberley Process and AML Examples of AML suspicious activities? • Transactions with non-registered diamond dealers. Being nonregistered indicates an irregular way of doing business which always seems SUSPICIOUS. • Transactions that, without any specific reason, are split up in various separate transactions. • Transactions of a large size that are executed in small bank notes (but of course less than $10,000). • Transactions of a large size where the client has not counted the bank notes up front or where large amounts are offered in different currencies: handling cash in a sloppy way always leads to suspicious situations as do cases where fellow contractors offer a very complicated or surprising way of payment. Kimberley Process and AML Examples of AML suspicious activities? • Transactions where, without any reason, intermediaries are used. It can either be about intermediaries who, without any plausible reason, execute large transactions for a third party or it is assumed that they are executed for a third party, or it can be about individuals accompanied by a third who supervises the transaction and refuses to make his identity known. Such practices with these kinds of puppets always lead to a suspicious situation. • Transactions where pieces of dubious origin or even fake identity cards are used or where problems rise while identifying a client. • Transactions that are executed with or for the account of post office box companies, usually situated in tax havens are suspicious. Kimberley Process and AML Examples of AML suspicious activities? • Transactions which have no apparent economic reason for being executed in your country. • Uncommon transactions in the light of the client's common activities of which the background and its goal are not being explained. • Transactions where the client behaves suspiciously and shows little interest in the charged selling margin or commissions, even though it concerns large amounts. Disclosure Disclosure What is Disclosure? Only a natural diamond can be called and sold as a Diamond. Natural: the stone is of natural origin, not man made, not synthetic, not a simulant. Diamond: a natural mineral consisting essentially of pure carbon crystallised with a cubic structure in the isometric system. Its hardness in the Mohs scale is 10; its specific gravity is approximately 3,52; it has a refractive index of 2,42 and it can be found in many colours. Disclosure Why? 1) To restore and build up Consumer Confidence. 2) To combat Synthetics. Disclosure General Rules • • • • • ALL facts ALWAYS Regardless of effect on value No exception Verbal AND written on ALL documents in plain English always immediatly preceeding or succeeding the description of the Diamond • Misuses of Terminology prohibition in ALL circumstances (Flawless, perfect, blue white, properly cut, modern cut) • No mis-representation of weight Disclosure Synthetics • Definition: any object or product that has been either partially or wholly crystallised or re-crystallised due to artificial human intervention such that, with the exception of being non-natural, the products meet the requirements specified in the above mentioned definition of diamond • Rules: 1-Always disclose as SYNTHETIC -MAN MADE-LAB CREATED-ARTIFICIAL 2-Never use misleading terms as CULTURED 3-Never use names of firms , manufacturers or trademarks without the terms of point 1(e.g. ACME DIAMONDS) Disclosure Treated Diamonds • Definition: any process, treatment or enhancement changing, interfering with and/or contaminating the natural appearance or composition of a diamond other than the historically accepted practices of cutting and polishing. It includes colour (and decolourisation) treatment, fracture filling, laser and irradiation treatment and coating. • Rules: 1-All treatments other than historically accepted 2-Colour (and decolourisation ) treatments, Fracture filling, Laser, HTHP, Irradiation coating Disclosure Treated Diamonds 3-Always Disclose all treatments , and their effect on Diamond value the special care requirements 4-Never disguise the term used e.g. “IMPROVED” 5-Never use names of firms , manufacturers or trademarks alone with DIAMOND (e.g. ACME DIAMONDS in stead of ACME DIAMOND treated by HPHT) Disclosure Diamond Simulants • Definition: any object or product used to imitate diamond or some or all of its properties and includes any material which does not meet the requirements specified in the above mentioned definition of diamond. • Rules: 1- Always disclose as the mineral (Zircon) or compound (Cubic Zirconia) or as FAKE IMITATION or SIMULANT Diamond 2- Never use names of firms , manufacturers or trademarks alone with DIAMOND(ACME DIAMONDS in stead of ACME DIAMOND SIMULANT , SWISS DIAMOND) Disclosure SunDiamond Efforts • Business Policy • Supply Chain Management • Traceability Management Process is designed to authenticate that the diamonds, which carry the label PurelyNaturalDiamondTM, that are sold by the SunDiamond Group of Companies are natural, not treated, conflict free, legal and processed in compliance with the strictest ethical codes of the industry. • PurelyNaturalDiamond™ thanks you for your attention!