Transcript Office of the Texas Attorney General CHILD SUPPORT

Child Support Income
Verification Process for
Custodial Parents
CS Income Verification
Effective 09/01/2009:
• Custodial Parents (CPs) will have direct access to the Child
Support Income information through Child Support Interactive
(CSI);
• CPs will be able to print or email a Child Support Income
Verification Response Form to Housing Authorities.
CS Income Verification
Who May Access CSI:
• A CP who has a case with the Office of the
Attorney General;
– Open Case, or
– Closed Case
•
A CP with a Registry Only (RO) case
CS Income Verification
To Access CSI:
• CP will need their assigned CIN # and PIN # in order
to logon to CSI.
– One CIN# and PIN# will access all of their cases
• CP’s CIN # and PIN # are exclusively theirs and
should not be shared.
• CPs can obtain CIN# and PIN#
– call 800-252-8014 or
– Through CSI
• The CIN# will be mailed
CS Income Verification
CSI – Sign on Screen
• Access CSI at
https://portal.cs.oag.state.tx.us/wps/portal
• Enter CIN #
• Enter PIN #
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
CS Income Verification
Closed Case:
• If the CP accesses CSI and the case is closed,
the response on the Custodial Parent Login
screen will state the following:
– Your case is closed as of 00/00/0000. If you wish
to reopen your case, please call your local office at
(800)000-0000.
CS Income Verification
Questions:
• Thank you for your interest in the CP Self
Service for Income Verification.
CS Income Verification