Transcript Claxton Hepburn presentation

Claxton-Hepburn Medical Center
May 15, 2013
Our Location
Who We Are
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Founded in 1886 by the Grey Nuns of Ottawa
130-bed community hospital (non-profit)
Located approximately 1 hour south of Ottawa
Provides inpatient and outpatient care
Specialty care:
– Cancer
– Renal
– Wound Healing
Service Volumes
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Endoscopies: 2,819
Mental Health Center Admissions: 990
Cancer Treatments and Visits: 17,655
Renal Dialysis Treatments: 10,421
Surgeries: 3,290
Laboratory Procedures: 360,887
Radiology Procedures: 41,709
Health Center Visits: 33,700
CHMC Profile
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67 beds – Medical/Surgical
10 beds – Intensive/Coronary Care Unit
10 beds – Obstetrics
15 beds – Acute Rehabilitation Unit
28 beds – Mental Health
130 beds
Active Medical Staff Specialties
Anesthesiology
Ophthalmology
Cardiology
Oral Surgery
Dermatology
Orthopedic Surgery
Emergency Medicine
Otolaryngology
Family Practice/I.M.
Pain Management
Gastroenterology/Endoscopy
Pathology
General Surgery
Pediatrics
Hospitalist
Psychiatry
Medical Oncology
Radiation Oncology
Nephrology
Radiology
Neurology
Urology
OB/GYN
Advanced Practice Providers
Specialties & Services
• Cancer Treatment Center
-Chemotherapy
-Radiation Therapy
--IMRT
-- Respiratory Gating
• Cardiology
-CT Angiography
-EKG
-Echocardiography
-Fetal Echocardiogram
-Holter Monitoring
-Pediatric Cardiology
• Connection for Women/Breast
Health Center
• Electroencephalography
• Emergency Care
• Endoscopic Procedures
-Bronchoscopy
-Colonoscopy
-Esosphagogastroduodenoscopy
• Family Health Centers
• Gastric Manometry and PH Studies
• General Surgery
-Laparoscopic Cholecystectomy
-Laparoscopic Appendectomy
-Exploratory Laparoscopy
• Gynecology
• Heart Clinics (adult & pediatric)
• Laboratory Services
Specialties & Services
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Mental Health Services
Nephrology
Neurology
Obstetrics
Ophthalmology
-Laser Surgery
-Pediatric Ophthalmology
Orthopedics
Otolaryngology (ENT)
Pain Management
Radioactive Implant Services
Radiology
-128-Slice CT Scan
-DEXA
-Digital Mammography/R2 Image Checker
-MRI
-Nuclear Medicine
-PET with CT-PET Fusion
-3D/4D Ultrasonography
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Rehabilitation Services
-Aqua Therapy
-Acute Care Rehabilitation Unit
-Nerve Conduction Studies
-Occupational Therapy
-Physical Therapy
-Speech Therapy
Renal Center
-Hemodialysis
-Peritoneal Dialysis
-Home Hemodialysis
Respiratory Care
-Pulmonary Function Testing
Sleep Laboratory
Urology
- Lithotripsy
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Vein Ablation
Wound Healing Center
Key Services
• Diagnostic Imaging Department
-128-Slice CT Scan
-Bone Densitometry (DEXA)
-Digital Mammography/
R2 Image Checker
-MRI
-Nuclear Medicine
-PET with CT-PET Fusion
-3D/4D Ultrasonography
Key Services
Richard E. Winter Cancer Center
– Medical and radiation oncology
services available under one roof
– Linear accelerator with SmartBeam
technology; respiratory gating
– In 2006, invested $4.5 million in facility
and technology upgrades
– Certified patient navigator
– Accredited by both the American
College of Radiology and the American
College of Surgeons’ Commission on
Cancer
– Breast Health Center – National
Accrediting Program for Breast Centers
Key Healthcare Services
Dr. Ravinder N. Agarwal Renal Center
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24-station renal center
2 on-site nephrologists
Hemodialysis and CAPD
Home Hemodialysis
Epogen clinic
MSW on staff to assist patients
with financial needs and other
support
Key Healthcare Services
Rev. Thomas T. Patterson Wound Healing Center
– Specialty trained physicians and nurses
– 2 hyperbaric oxygen chambers
– Cares for wounds that have not healed in
30 days or more
– 97% heal rate
– specialty trained to treat all types of
non-healing wounds, including:
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diabetic ulcers
pressure ulcers
venous/arterial ulcers
Post-operative infections
surgical wounds
gangrene/necrosis
late effects of radiation
Designations/Status
• Accredited by DNV
• American College of Surgeons’ Commission on
Cancer accreditation with commendation for our
Cancer Center
• Breast Health Center accredited by the National
Accrediting Program of Breast Centers
• Breast Imaging Center of Excellence
• Nationally accredited echocardiography lab
• IHI Mentor Hospital for 4 clinical initiatives
2012 Services Accessed
• 62 Postal Codes
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Obstetrics
Primary Care (Health Centers)
Dermatology
Medical Oncology
Surgical Services
Laboratory
Diagnostic Imaging
Physical Rehab
Mental Health Services
Canadian Patients
• Because of the cost of care, Canadians that are able to
access our services usually have disposable income
• We have marketed our services in Ottawa, targeting
residents with upper level incomes
• Strong relationship with the US Embassy in Ottawa
Canadian Experience
• Highest volume of Canadian patients occurred about
6 years ago when a chemotherapy drug was
unavailable in Canada
– OHIP paid to have Canadians treated in our
Cancer Center
– OHIP would contact our Cancer Center and
request a quote for the type of care needed.
Once approved, they paid for the patient’s care
• For other services, patient works with OHIP to try to
get services covered
Most Requested Services*
• MRI
– Brain = $3,375
– Abdomen = $3,910
• CT Scan
– Brain = $1,890
– Chest = $1,450
• Breast Biopsy = $2,380
• Sleep Study = $2,250
• Colonoscopy = $1,100
• Cancer = varies on type of treatment
*prices subject to change; current pricing provided at time of request
Accessing our Services
• Call Amy Robinson at 315-713-6703
• Describe services needed
• Amy will provide a quote that includes all services
needed
• Amy can assist making appointments with providers
• Patients can establish themselves with a primary care
physician on our staff
• Patients that require an overnight stay, the cost is
included in the quote provided
Accessing our Services
• Many services require physician order
– Can become a patient of a U.S. physician
– In some cases, Claxton-Hepburn’s Chief Medial Officer
will work with a Canadian physician to order tests/exam
• Accept American insurances, otherwise payment is required
at time of service
Accessing our Services
• For most services, there is no wait time
• Check our website: www.claxtonhepburn.org
• You may also contact our Call Center: 1-888-908-2462
– Answered 24 hours per day, 7 days per week
We invite you to tour our facility!
THANK YOU
Laura Shea, MHA, FACHE
Amy Robinson
Community Relations & Planning
315.713.5249
[email protected]
Physician Liaison/Marketing Coordinator
315.713.6703
[email protected]