Transcript THE NEW LICENSING REGIME FOR THE INFORMATION AND

IT and COMMUNICATIONS SUMMIT 2010
Dar es Salaam: 8th March, 2010
“Regulating the Communication Sector in
Tanzania”
John S Nkoma
Director General
Tanzania Communications Regulatory Authority (TCRA)
1
REGULATING THE COMMUNICATIONS
SECTOR IN TANZANIA
• Introduction
* The Mobile Miracle globally
* Institutional Arrangements
• Communications
Policies,
Legislations,
Regulations and Licensing:
* Communications Sector Policies
* Communications Sector Legislations
* Communications Sector Regulations
* Converged Licensing Framework
• Communication Sector Market Outlook
• Challenges to ICT Development
• Concluding Remarks
2
3
Institutional Arrangements
• Government is responsible for strategic Policy
guidelines
for
development
of
the
communications sector
• The Tanzania Communications Regulatory
Authority (TCRA) is responsible for regulation of
Postal,
Broadcasting
and
Electronic
Communications sectors
• Operators
are
responsible
for
building,
maintaining info-communication infrastructure,
providing efficient and affordable ICT services to
Tanzanians (rural & urban)
• Consumers expect affordable, accessible and
4
good QoS and good QoE
Institutional Arrangements
• GOVERNMENT
MINISTRY OF
COMMUNICATION,
SCIENCE &
TECHNOLOGY
Policy issues
MINISTRY OF
INFORMATION, SPORTS &
CULTURE
FCC/FCT
Universal Service Fund
• REGULATOR
CCC
TANZANIA
COMMUNICATION
REGULATORY
AUTHORITY
Licensing & regulation
• OPERATORS
MULTI-OPERATORS IN A COMPETITIVE MARKET
Provision of services
• CONSUMERS expect affordable, accessible
5
TCRA ORGANIZATION STRUCTURE
•BOARD
•DIRECTOR
GENERAL
•SYSTEMS
MANAGEMENT UNIT
•ZONAL
COORDINATION UNIT
•CORPORATE
COMMUNICATIONS
UNIT
•PLANNING &
RESEARCH UNIT
•PROCUREMENT
MANAGEMENT UNIT
•DIRECTOR OF
CONSUMER &
INDUSTRY AFFAIRS
•DIRECTOR,
INFORMATION &
COMMUNICATION
TECHNOLOGIES
•DEPUTY DIRECTOR,
INDUSTRY AFFAIRS
•DEPUTY DIRECTOR,
CONSUMER AFFAIRS
•DEPUTY DIRECTOR,
TELECOMMUNICATIO
N STANDARDS
•DEPUTY DIRECTOR,
SPECTRUM
MANAGEMENT
•DIRECTOR,
CORPORATE
RESOURCES
MANAGEMENT
•DIRECTOR, POSTAL
AFFAIRS
•LIBRARY &
INFORMATION
SYSTEMS UNIT
•DIRECTOR,
BROADCASTING
AFFAIRS
•DEPUTY DIRECTOR,
POSTAL AFFAIRS
•DEPUTY DIRECTOR,
HUMAN RESOURCES
& ADMINISTRATION
•DIRECTOR, LEGAL
SERVICES
•DEPUTY DIRECTOR,
BROADCASTING
AFFAIRS
•DEPUTY DIRECTOR,
LEGAL SERVICES
•DEPUTY, DIRECTOR,
LICENSING &
ENFORCEMENT
•DEPUTY DIRECTOR,
FINANCE
6
Communications Sector Policies
• Tanzania Development Vision 2025
• National Telecommunications Policy
(1997)
• National ICT Policy (2003)
• National Postal Policy (2003)
• National Information and Broadcasting
Policy (2003)
7
Communication Sector Legislations
• Tanzania Communications Regulatory
Authority Act No. 12/2003;
• Universal Communications Service
Access Fund Act, 2006
• Electronic and Postal Communications
Act, 2009 (EPOCA) (After repeal of
Tanzania Communications Act
No.18/1993 Tanzania Broadcasting
Services Act No.6/1993)
8
Communications Sector Regulations
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
The Tanzania Communications (Broadband Service) Regulations 2005
The Tanzania Communications (Consumer Protection) Regulations 2005
The Tanzania Broadcasting Services (Content ) Regulations 2005
The Tanzania Communications (Licensing) Regulations 2005
The Tanzania Communications (Importation and Distribution) Regulations
2005
The Tanzania Communications (Installations and Maintenance) Regulations
2005
The Tanzania Communications (Interconnection) Regulations 2005
The Tanzania Communications (Telecommunication Numbering and Electronic
address) Regulations 2005
The Tanzania Postal Regulations 2005
The Tanzania Communications (Radio Communications and Frequency Spectrum
) Regulations 2005
The Tanzania Communications (Tariff) Regulations 2005
The Tanzania Communications (Type Approval of Electronic Communications
Equipments) Regulations 2005
The Tanzania Communications (Quality of Service) Regulations 2005
9
The Tanzania Communications (Access and Facilities) Regulations 2005
THE TANZANIA COMMUNICATIONS REGULATORY
AUTHORITY ACT N0 12 OF 2003
•
•
•
•
•
•
•
•
•
•
Part I: Preliminary Provisions
Part II: The Authority
Part III: Powers and Proceedings of the Authority
Part IV: Content Committee and its Functions
Part V: The Tanzania Broadcasting Services (TUT)
Part VI: Review and Appeals Procedure
Part VII: The Council
Part VIII: Complaints and Dispute Resolution
Part IX: Enforcement and Compliance
Part X: Financial Provisions
10
THE TANZANIA COMMUNICATIONS REGULATORY
AUTHORITY ACT N0 12 OF 2003 Contd……
• Part XI: Transitional and Miscellaneous Provisions
• Part XII:
Amendment of the Tanzania Communications Act,
1993
Amendment of the Tanzania Broadcasting Services
Act, 1993
Amendment of the Tanzania Posts Corporation Act,
1993
11
PART II, SECTION 5: DUTIES OF THE AUTHORITY
•
•
•
•
Promoting effective competition and economic efficiency;
Promoting the interests of consumers;
Protecting the financial viability of efficient suppliers;
Promoting the availability of regulated services to all
consumers including low income, rural and disadvantaged
consumers;
• Enhancing public knowledge, awareness and understanding of
the regulated sectors including:
(i) the rights and obligations of consumers and regulated
suppliers;
(ii) the ways in which complaints and disputes may be initiated
and resolved;
(iii) the duties, functions and activities of the Authority;
• Taking into account the need to protect and preserve the
environment
12
PART II, SECTION 6: FUNCTIONS OF THE AUTHORITY
• (a) to perform the functions conferred on the
Authority by sector legislation;
• (b) subject to sector legislation:
(i) to issue, renew and cancel licenses;
(ii) to establish standards for regulated goods and
regulated services;
(iii) to establish standards for the terms and
conditions of supply of the regulated goods and
services;
(iv) to regulate rates and charges
(v) to make rules for carrying out the purposes and
provisions of this Act and the sector legislation;
13
PART II, SECTION 6: FUNCTIONS OF THE AUTHORITY
• (c) to monitor the performance of the regulated
sectors including in relation to:
(i) levels of investment;
(ii) availability, quality and standards of services;
(iii) the cost of services;
(iv) the efficiency of production and distribution of
services, and
(v) other matters relevant to the Authority;
• (d) to facilitate the resolution of complaints and
disputes;
14
PART II, SECTION 6: FUNCTIONS OF THE AUTHORITY
• (e) to take over and continue carrying out the functions
formerly of the Tanzania Communications Commission and
Tanzania Broadcasting Commission;
• (f) to disseminate information about matters relevant to the
functions of the Authority;
• (g) to consult with other regulatory authorities or bodies or
institutions discharging functions similar to those of the
Authority in the United Republic of Tanzania and elsewhere;
• (h) to administer this Act
• (i) to perform such other functions as may be conferred on the
Authority by this Act or any other law.
15
EPOCA (ELECTRONIC AND POSTAL
COMMUNICATIONS ACT)
• Passed by Parliament on 29th January 2010, awaiting Presidential
Assent
• CONTENTS
• Part I: Preliminary Provisions
• Part II: Electronic Communications
(a) Licensing
(b) Interconnection and Access
• Part III: Postal Communications
• Part IV: Competitive Practises and Conduct
• Part V: Enforcement
• Part VI: Offences and Penalties
• Part VII: Miscellaneous Provisions
• Part VIII: Transitional Provisions
• Part IX: Consequential Amendments
16
The Converged Licensing Framework

The CLF was introduced on 23rd February 2005. It
consists of four licenses:
•
Network Facility License (NFL)
Network Services License (NSL)
Application Services License (ASL)
Content Services License (CSL)
•
•
•

The Converged licensing framework is Technology
Neutral and Service Neutral.

Market segments: International, National,
Regional, District
17
Market Segments of the CLF
LICENSE
INTERNATIONAL
NATIONAL
REGIONAL
DISTRICT
NETWORK
FACILITY
LICENSE
(NFL)
NFL (I)
NFL(N)
NFL(R)
NFL(D)
NETWORK
SERVICE
LICENSE
(NSL)
NSL(I)
NSL(N)
NSL(R)
NSL(D)
APPLICATION
SERVICES
LICENSE
(ASL)
ASL(I)
ASL(N)
ASL(R)
ASL(D)
CONTENT
SERVICES
LICENSE
(CSL)
CSL(I)
CSL(N)
CSL(R)
CSL(D)
18
Technology Neutrality
•
•
•
•
•
•
•
•
•
Technology neutrality has allowed several
technologies to be deployed
Copper wire
Microwave
Satellite
GSM: 2.0G, 2.5G, 3.0G, 3.5G(HSDPA), 4G, LTE
CDMA (3G): CDMA 2000 1X, CDMA 2000 1X EV-DO,
CDMA 2000 1X EV-DV
Fixed wireless
WiMax
HCSDMA (iburst)
Fiber
19
POSSIBLE MIGRATION PATHS
Voice, Data 9.6 Kbp s
GSM (MAP)
HSCSD
Voice, Data 43.2 Kbps
EDGE
Phase 2
EDGE
TDMA (IS-41)
Data Only, 364 Kbps
VoIP, Data Over 400
Kbps
GPRS
TDD
Data Only, 170 Kbps
WCDMA
Voice, Data 2 Mbps
PDC/PDC-P
WCDMA
HSPA (D/U)
Voice, Data 10 Mbps
Voice, Data 115.2 Kbps
cdmaOne
(IS-41)
Voice, Data 14.4 Kbps
CDMA20001X
Voice, Data 307.2 Kbps
1X EV-DO, Phase 1
1X EV-DV, Phase 2
Voice, Data 2.4 – 5.4
Mbps
20
Network Facility Licensees
In operation (9)
Rolling out (5)
• TTCL
• ExcellentCom (T) Ltd (Hits)
• Vodacom (T) Ltd
• Egotel (T) Ltd.
• Celtel(T) Ltd (Zain)
• Rural Netco Limited
• MIC (T) Ltd (Tigo)
• MyCell Company Ltd
• Zantel Telecom Limited
• Smile(T) Ltd.
• Benson Informatics Limited
• Six Telecoms Company
Limited
•Dovetel (T) Ltd (Sasatel)
•Seacom(T) Ltd.
Source: TCRA Data base
21
Content Service Licenses
Radio (53)
Television (27)
• National
-5
• National
-6
• Regional
-17
•Regional
-1
• District
-29
• District
-20
• Community
-2
CSL by subscription(DSTV)
CSL by subscription (Cable)
Source: TCRA Data base
22
Other Licenses
•
•
•
•
•
•
•
Public Postal License
Courier Service License
Frequency User License
Installation and Maintenance License
Importation and Distribution License
Type Approval
Numbering Resources
23
Trends of Voice TelCom Subscriptions as at March 2009
(a) Subscriptions per Operator
Operator/Year
2000
2001
2002
2003
2004
2005
2006
2007
2008
Mar-09
VODACOM
50,000
180,000
300,000
700,000
1,050,000
1,562,435
2,975,580
3,870,843
5,408,439
5,670,122
TIGO
56,511
89,056
160,000
210,000
303,000
422,500
760,874
1,191,678
2,569,527
2,954,452
120,089
320,000
504,000
882,693
1,516,832
2,505,546
3,862,371
4,104,879
26,770
68,000
85,000
96,109
355,993
684,214
1,057,652
1,030,490
7,544
11,879
116,265
170,021
TTCLMobile
105,804
121,233
BENSON
3,000
3,500
CELTEL
ZANTELMobile
4,007
6,501
ZANTELFixed
TTCLFixed
TOTAL
173,591
284,109
177,802
453,359
161,590
768,449
147,006
1,445,006
148,360
2,090,360
154,420
3,118,157
157,287
5,766,566
236,493
8,488,774
13,130,602
14,066,576
asghdhs
24
(b) Summary of Subscriptions per fixed and mobile Networks
Network/Year
FIXED LINES
MOBILE
TOTAL
Penetration
Mobile Share
2000
173,591
126,646
300,237
1%
42%
2001
177,802
275,560
453,362
1%
61%
2002
161,590
606,859
768,449
2%
79%
2003
147,006
1,295,000
1,442,006
4%
90%
2004
148,360
1,942,000
2,090,360
6%
93%
2005
154,360
3,389,787
3,544,147
10%
96%
2006
157,287
5,609,279
5,766,566
15%
97%
2007
236,493
8,252,281
8,488,774
21%
97%
2008
123,809
13,006,793
13,130,602
32%
99%
181,900
13,884,676
14,066,576
33%
99%
Mar-09
•Mobile subscription share has been growing by average rate of
85% per year and
•Fixed subscription share has been falling by average rate of
15% per year
25
Fig.2 Shares of Subscriptions in % as at March 2009
ZanTel
7%
TTCL
2%
Benson
0.02%
VodaCom
41%
Zain
29%
As at March
2009 Vodacom
is leading by
having more
subscriptions
Tigo
21%
26
Telecommunications subscribers:
2000 - 2009
Number of Subscribers
16000000
14000000
12000000
10000000
8000000
6000000
4000000
2000000
0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Years
27
There 33 lines as per 100
persons as at March 2009
Fig.3. Trend of Telecom Penetration
32%
35%
33%
30%
25%
21%
20%
15%
15%
10%
10%
6%
4%
5%
1%
1%
2%
0%
2000
2001
2002
2003
2004
2005
2006
2007
2008
Mar-09
28
29
Macro economic performance
Macro-economic Performance (2000-2008)
• GDP growth was
higher than inflation
between 2000 -2006
30.0%
• Inflation grew to
double digit reaching
13% in 2008
20.0%
• Tele-density
increase from 1% in
2000/01 to over 25%
in 2007
10.0%
25.0%
Teledensity
15.0%
Inflation
GDP
5.0%
0.0%
2000
2001
2002 2003
2004
2005 2006
2007
2008
Source: TCRA Website, BOT economic bulletin
30
Interconnection Determination No.1
2004 as amended in March 2006
Mobile termination rates
Mobile termination be capped at USD 0.080
from 1 March 2006 until 31 Dec 2007
Fixed single-tandem termination be capped
at USD 0.038 from 1 March 2006 until 31 Dec
2007
Fixed double-tandem termination be capped
at SD0.053 from 1 March 2006 until 31 Dec
2007
12
Nominal USD cents per minute
At its meeting held on 28/2/2006 on the basis
of Analysys recommendations, the TCRA
Board RESOLVED that:
10
8.90
8.00
8
6
4
2
0
2004
2005
Glide path for termination rate
2006
2007
LRIC-based cost
31
Interconnection Determination No. 2 of 2007
(In US Cents: 1st January 2008 to 31st
December 2012)
Voice call
termination
rates
1st
January
2008
1st
January
2009
1st
January
2010
1st
January
2011
1st
January
2012
7.83
7.65
7.49
7.32
7.16
32
Increased Competition-Tariff reduction
Average Retail Calling Tariffs per minute
Operator National Tariffs
2001
$0.25
$0.35
$0.35
$0.43
2002
$0.21
$0.35
$0.38
$0.39
$0.27
2003
$0.18
$0.29
$0.30
$0.39
$0.27
2004
$0.15
$0.25
$0.28
$0.30
$0.27
2005
$0.13
$0.24
$0.27
$0.29
$0.27
2006
$0.12
$0.21
$0.22
$0.24
$0.15
Operator National Tariffs
$0.45
$0.40
$0.35
US$
$0.30
$0.25
$0.20
$0.15
$0.10
$0.05
TTCL
Tigo
Vodacom
Celtel
Zantel
$0.00
2000
2001
2002
2003
2004
2005
2006
33
Tariff reduction (cont.)
Charges Comparison International calls
2001
2002
2003
2004
$2.22
$1.50
$1.50
$1.35
$2.76
$1.78
$1.83
$1.45
$2.72
$1.61
$1.61
$1.51
$2.83
$2.59
$2.59
$1.36
$1.25
$1.25
$1.25
2005
$1.38
$1.41
$1.48
$1.48
$1.25
2006
$0.59
$0.70
$0.39
$0.39
$0.31
Operators International Tariffs
.00
.50
.00
.50
.00
.50
TTCL
Tigo
Vodacom
Celtel
Zantel
.00
2000
2001
2002
2003
2004
2005
2006
34
Numbering Resources
Operator
Network Access Code
MIC (Tigo)
071 YXXXXXX
065 YXXXXXX
TTCL Mobile
073 YXXXXXX
Vodacom
Zantel
075 YXXXXXX
076 YXXXXXX
077 YXXXXXX
Celtel
078 YXXXXXX
Benson Informatics
079 YXXXXXX
35
The Short Codes
•
The short codes shall be used as in the National Numbering Plan
and in accordance to the other governing Rules and Regulations:
•
The major applications of the codes are:
–
–
–
–
–
–
Customer assistance - 10X range
Life and Safety - 11X range
Voice mail – 12X range
Extras – 13X range
Test Services – 14X range
Reserve Codes are 15X , 16X and 19X ranges
•
The Codes 17X and 18X are for Carrier and Pre-Selection services
•
The 800 and 900 ranges are for Special, Premium Rate and
Multimedia services.
36
The Radio Spectrum
0.003 MHz – 0.03 MHz
Very Low Frequency (VLF)
0.03 MHz – 0.3 MHz
Low Frequency (LF)
0.3 MHz – 3 MHz
Medium Frequency (MF)
3 MHz – 30 MHz
High Frequency (HF)
30 MHz – 300 MHz
Very High Frequency (VHF)
300 MHz – 3000 MHz
Ultra High Frequency (UHF)
3000 MHz – 30000 MHz
Super High Frequency (SHF)
30 000 MHz – 300 000 MHz
Extra High Frequency (EHF)
37
Applications of the Radio
Spectrum
38
Electromagnetic Radiation: Ionising and Non-ionising
39
39
Spectrum Management
40
SPECTRUM ALLOCATIONS
Band
450 MHz
800 MHz
900 MHz
1800 MHz
Operator
BOL
TTCL Mob, Zantel, Mycel,
Dovetel
Vodacom, Celtel (Zain), Mic
(Tigo), Zantel
Vodacom, Celtel (Zain), Mic
(Tigo), Zantel
1900 MHz
2100/2200 MHz
2300 MHz
2500 MHz / 3500 MHz
Vodacom, Celtel (Zain), Mic
(Tigo), Epocha
TCL, BOL
41
CTV/Several ISPs
SEACOM SUBMARINE CABLE
42
43
44
Malaba
Zanzibar
EASSy – Backhaul Connectivity
45
East African Backhaul System (EABs)
Route
Bugiri
Malaba
Kampala
Masaka
Mbarara
Ntungamo
Kabale
Nairobi
Katuna
Kigali
Butare
Akanyaru
Bujumbura
Mombassa
Manyovu
Tabora
Kigoma
Dodoma
Dar Es Salaam
46
Morogoro
47
Development of Addressing &
Postcode system
• Post code project in place
• TCRA coordinator of the project.
• Project Team include officials from
TCRA Ministry &TPC
• Project commenced after feasibility
study in 2007. Implementation started
with pilot project in Arusha
48
POSTCODE PROJECT: 7 ZONES
49
1
0
1
0
1
0
0
50
MUX OPERATORS AND
CONTENT SERVICE LICENSEES
Content Provider; MUX Operator
Market segments
Content
producer
Content
providers
satellite
MUX
(multiplexing)
DVB - T
Signal feed
TV channels:
-Free to air
-Subscription; cable
and satellite
Conditional
Access Card
Access provider
Broadcasting
Customer
commissioned agents:
Stb distribution
MUX operator market segments
51
Sengerema model Multi-purpose Telecentre
52
CHALLENGES TO ICT DEVELOPMENT
• ICT Infrastructure: National ICT
Backbone, Backhaul Terrestrial
Connectivity, Submarine Cables
• High cost of bandwidth
• Spectrum Management
• Expansion of ICT services to rural areas
• Affordable Tariffs
• Simcard Registration
• Other Infrastructure: Power, Roads
• Consumer Awareness: Choice
• Others
53
Concluding Remarks
• Tanzania has put in place dynamic
Communications Policies, Legislations,
Regulations and Licensing Framework.
• The past few years have witnessed an
unprecedented growth in the
Communications sector. There is more to
come!
• There are a number of challenges to be
tackled and the Authority is well placed to 54
Thank you for your Attention !
[email protected]
www.tcra.go.tz
55