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Engaging Community Participants and Partnerships. Program Fidelity and Sustainability June Simmons, CEO Our shared great cause • Wisconsin and California have shared vision • California Departments of Aging and Public Health have designated a non-profit to serve as the program office for the Chronic Disease Self-Management Program • And future evidence-based health programs Partners in Care Foundation: Mission • Partners in Care Foundation changes the shape of healthcare and social services so they work better for everyone. With our community collaborators and funders, Partners develops, tests, and disseminates high-impact, innovative and proven models of care that bring more efficient and effective health and social services to diverse people and communities. Our Framework for Change • Identify an issue that is relevant to our mission and strengths: – Impacts a large population – Causes significant suffering and harm – Costly – significant expenditures in place – Promising – opportunity for high impact through innovation – Proving ground available—evidence-based – Sustainable The Strategic Environment – challenges and opportunities • U.S. health care system is in crisis • Failings of system are profound and widely acknowledged • Pressure is building for transformation US lags compared to others! • 47th in life expectancy at birth – • • 78 years vs. 82 in Japan #1 in Spending: 16% of GDP Abysmal 4% Improvement in mortality 1998-2003 – vs. 21% in UK, 13% in France & Canada, 19% Australia Mortality Amenable to Health Care - Best to Worst 2003 (deaths/100,000) 160 140 120 100 80 60 40 20 0 1997-98 la Po nd rtu ga l U SA U K Ire Sw ay N ed et he en rla nd s G re ec e Au s G tria er m an y F in N ew la Z e nd al a D nd en m ar k or w da N an a It a ly C ai n Sp lia st ra pa n Au Ja Fr a nc e 2002-03 High Costs and Poor Outcomes • Spend twice any other developed country • Ranked 37th in world on health outcomes • 40 million uninsured • Little prevention/lots of expensive late care • Growing role for community and family caregiving and self-care Shift in Population Causes Major Redesign of Health System • Longer life span – delayed disability – Sanitation and medicine reduce infections – Joint and organ replacements – Medications, cancer treatments, AIDS drugs • Shift from episodes of injury and illness to CHRONIC PROGRESSIVE CONDITIONS 80% of Health Dollars Spent on Chronic Conditions • 31% of Americans are obese • Adults are not physically active (28-34% aged 65-74; 35-44% aged 75+) • Rates of obesity in children (16-33%) • Type II diabetes skyrocketing – 40% increase in ’90s. 6.9% of Americans; 20% among 65+ • Ethnic health disparities dramatic Ethnic Health Disparities: Diabetes Among Hispanics Admissions for uncontrolled diabetes without complications per 100,000 population, age 65 and over, by ethnicity, 2004 160 139.1 Admissions per 100,000 140 120 100 80 60 42.6 40 28.4 20 0 Total White 2006 National Healthcare Disparities Report Hispanic 40% of Deaths in U.S. Due to Modifiable Risk Factors • Smoking was king • Obesity and lack of physical activity • Chronic conditions result: – Diabetes – Respiratory conditions – Cardiovascular – Arthritis – Cancer Determinants of Health and Contribution to Premature Death Genetic Predisposition 30% Behavioral Patterns 40% Health Care 10% Environmental Exposure 5% Social Circumstances 15% Source: Stephen A. Schroeder, MD. We Can Do Better. NEJM 357:12 The Scope of the Problem • 1.7 million Americans die of a chronic disease each year • Chronic diseases affect the quality of life of 90 million • 87% of persons aged 65 and over have at least one chronic condition; 67% have 2 or more • 99% of Medicare spending is on behalf of beneficiaries with at least one chronic condition. What is a chronic disease? • • • • • • • • • • Arthritis Chronic lung disease Diabetes Heart condition Cardiovascular disease Chronic pain Depression Cancer Stroke Any ongoing health condition Four chronic conditions cause 2/3 of all deaths a year. Heart Disease, Cancer, Stroke and Diabetes Need to work with whole person, family and community • Facing complex and fragmented system • Need to integrate personal care and medical care • Interdisciplinary team needed • Fundamental re-design is required – in large, complex system New Models of Care are Needed • Reallocation of existing dollars from care to prevention and promoting health • Strengthen community and home care – reduce use of institutions • Reduce fragmentation – increase integration to address chronic diseases The Expanded Chronic Care Model: Integrating Population Health Promotion Building a “Health” system • Healthcare must change • The Aging Network must seize the opportunity to partner with primary care • Josefina Carbonnal has provided the great vision – converting aging services to health-building and health empowerment resources • We have the opportunity to lead Changing American Culture • We are in the service of a great vision – Mainstreaming access to powerful tools for health – Building a platform for better quality of life • Less pain • Less illness • Greater mobility and better function – This is a MISSION, not a PROJECT Launching Lasting Change • Current projects are “seed money” to launch a new movement • Need to identify and involve many “investors” in order to take this to scale • Scale = creating a new norm for healthy living • Scale = new norms for widespread ready access to proven programs and services Going to Scale • • • • This is challenging work – needs to: Reach large numbers of people Maintain fidelity Be sustainable/cost-effective and consumer-engaging Going to Scale In Wisconsin….. • Over 700,000 people 65 and older • 67% = nearly 500,000 older citizens with 2 or more chronic conditions • California…..even more • Who to target? How many can we reach? • This is a significant dream – to broadly impact quality of life through enhanced self-care…behavior change/lifestyle change Major Assumptions • Lasting Change • Converting Aging Network to a Platform for Health • Aging Network Leading Conversion of Other Systems to Platforms for Health • Moving From Projects to Tipping Points • Cannot Work Alone!!! – Partners Essential • 80/20 Rule Building a “Franchise” For Health • Essential Forms of Capital to Invest – Mission/Vision – Leadership – Organizational Commitment – A Community of Peers – a Movement – Mandates, competitive forces, glory, accountability – Capital – Money & Other Resources Sources of Shared Leadership: Bringing Vision & Expectations • AoA and NCOA • State Departments of Aging and Public Health • 4 A’s/ AAA’s/ Aging Network • Other Systems --- 80/20 Rule • Alignable Incentives • Funders • Associations Focus of Intervention – Behavior Change • New Models of Care – Practice Change – Systems – Organizations • New Ways of Living – Individuals California Evidence-Based Initiative 2006 • California Departments of Aging and Health awarded 3-year grant from Administration on Aging • Initiative brings evidencebased programming to agebased organizations • Partners in Care is the state program office, California Health Innovation Center AoA Evidence-Based Programs • Matter of Balance: Managing Concerns about Falls • Healthier Living: Managing Ongoing Health Conditions • Healthy Moves for Aging Well • Medication Management Improvement System (MMIS) Target Sectors For ADOPTION/ENGAGEMENT Parks and Rec. Public Health Sector Senior Housing Sites Senior Centers Hospitals EvidenceBased Project Office Mental Health Sector FaithBased Orgs Health Plans Physician Groups Community Colleges 80/20 Selection Criteria • Potential for Scale/Impact – Directly/Indirectly • • • • Mutual Benefit/Alignable Incentives Aligned Mission/Vision Product Champion Has Relevant Resources Selection Criteria • Organizations with Aligned Mission Who: • Have a heart for it - Care about this movement • Can assign resources for the work • Will Benefit From Engagement Over Time – Obligations – Needs – Outcomes Investments in Local Leadership • Selection is vital • Need to screen for commitment • Need terms of commitment in order to be trained • Need resources to sustain and nurture the network of MTs and LLs • Must anticipate attrition, but design to minimize it Key players • CDA/Public Health – lead Aging Network • Foundations – fund specific elements: sectors/locales/expanded volume served • Health Plans/Physician Groups – Pay for Performance – Marketing – Improve Health/Reduce Health Service Use • Community Sponsors for CDSMP – Education and sites Target Sectors For ADOPTION/ENGAGEMENT Physician Groups Public Health Sector Senior Housing Sites Senior Centers Hospitals California Health Innovation Center Mental Health Sector FaithBased Orgs Community Colleges Health Plans Parks and Recreation California Collaborative Models • Need partners that can: • Identify & connect participants – e.g. physicians • Provide quality, sustainable platform, e.g. community college adult education • Sponsors and sites, e.g. health plans, senior centers State Leadership • Guide strategy development for public/private partnership • Select non-profit program office • Provide key resources through CDA and Public Health – advocacy, website • Encourage private sector funding for shared long term sustainability GIS ensures that programs are available in the most advantageous locations to reach the target population and identify programmatic gaps. Examples of partnerships • Community College Older Adult Programs and K-12 Resources • Disease-Specific Organizations • Public Health and Community Clinics • Physician Groups, especially managed care • Faith Based Settings Kaiser a Vital Partner • • • • Original research site for Stanford System-wide commitment Generous community benefit Experience with the program California’s Community College Older Adult Programs CAPG • Non-profit Trade Association • Represent approximately 150 physician organizations – 59,000* Physicians – 15 million Californians CAPG Mission • CAPG is the Voice of Organized Medicine • Nation’s largest professional association representing physician groups practicing in managed care • Committed to the delivery of coordinated, quality, affordable and accessible healthcare Tools • • • • • Physician group readiness assessment Patient screening and referral criteria Education tools for office/clinical staff Referral forms Fax back form for CBO Models of Delivery • Partnership with Community – Referral – Accesses community based network – create min-networks • Examples – Santa Cruz – LA Medi-Cal groups • Hosted on Site – Incorporate into health education or case management – Larger groups, some with hospital systems • Examples – Healthcare Partners – Sharp Healthcare California Examples • Statewide Steering Committee • County Coalitions/Associations • Expansion & Sustainability Think Tank – Identify Strategic Sectors for Partnership – Identify Funding to go to Scale and Extend Timeframe for Funded Leadership – Identify Lasting Infrastructure to Sustain Expansion & Sustainability Workgroup Purpose: Guidance to the CA Depts. of Aging and Public Health to craft a comprehensive expansion and sustainability plan Members: – Health Plans: – Foundations: – – – – Education: Non-Profit: Government: Business: Catholic Health Care West; Kaiser Permanente; St. Joseph Health System; Daughters of Charity Archstone Foundation; UniHealth Foundation The CA Endowment; CA HealthCare Foundation Kaiser Permanente Community Benefit Community College Educators of Older Adults Partners in Care Foundation Los Angeles County Public Health Department Pacific Business Group on Health Catholic Healthcare West: A Leading Not For Profit Health System FY2007 • 8th largest health system in the nation • Largest hospital provider in California • Hospitals: 41 • Assets: $10.5 billion • Acute Care Beds: 8,539 • Active Physicians: 9,688 • Full-time Equivalent Employees: 42,845 • General Acute Patient Care Days: 1.7 million • Community Benefits & Care of the Poor: $922 million* * Including unpaid costs of Medicare 2005 – Five Year System Objective Horizon 2010 • By 2010, reduce hospital admissions by 5% for ambulatory care sensitive conditions by expanding and/or enhancing primary care services for persons with disproportionate unmet health needs. (Revised in 2007) 18 CHW Hospitals Implementing CDSMP (black font) The Partners Model: Adaptation ner Part Dis sem Bro inate App aden , lica tin Idea to Change Healthcare Partners in Care: Collaboration Innovation Impact , te ua , al ve e Ev Pro rov p Im an Pl & nd u F Take evidence-based practice to new environments, adapt for extended use, disseminate results, begin again with new partners. The Franchise for Health • Current programs are just the beginning • New evidence-based resources are emerging • The platform we develop can adopt and spread new knowledge and resources over time • Will only work if we maintain fidelity Use evaluation results to improve Learn ner Part Refine Eva lu Pro ate, Imp ve, rov e Idea to Change Healthcare Partners in Care: Collaboration Innovation Impact nd Fu Use evaluation results to determine what worked, what didn’t work so well, improve the intervention, and decide whether to move to the next stage. an Pl Seize the Opportunity • • • • • • A time of potential transformation Must rise to the occasion Going to scale is key This will take more time than we planned Need commitment at all levels It is well worth the journey GREEN “HANDOUTS” • PLEASE GO TO THE PARTNERS IN CARE WEBSITE TO DOWNLOAD THIS PRESENTATION • WWW.PICF.ORG • Click on Presentations