Transcript RAND WATER (South Africa)

Blue Drop 10yr plan
Indaba Auditorium, Rand Water,
Rietvlei
Kista Naidoo
18 February 2015
Acknowledgement
Content based on presentation by DWS during
their 2014 Symposiums
Contents
1. Introduction
2. 10 year plan framework
3. Key development areas
3.1. Integration of risk management
initiatives
3.2. SANS241
3.3. Support Services and Management
Commitment
3.4. Consumer awareness and education
3.5. Residual management
4. Disqualifiers
Introduction
1. The program started in 2009 with 9 criteria. It was
condensed down to 5 criteria for the 2014 program.
2. BD programme formatted as risk driven programme
addressing the total drinking water supply chain.
3. Sector responded surprisingly well as reflected in
participation statistics (> 900 supply systems audited)
4. The DWS has reached the end of its initial planning
horizon and now needs to look forward to the next decade.
Introduction
5. Incentive based regulation was successful and the approach
will be retained.
6. Good improvement to documentation but opportunities to
improve on implementation. Particularly evident in risk
planning vs. risk management.
7. Social or consumer awareness development, and
stakeholder communication was disappointing.
8. Streamlining is required between BD and GD.
9. ND is a significant and under-valued portion of the water
supply business and must be targeted.
Blue Drop scope 10 Year Plan framework
BD
Criterion
BD Description
2014 (%)
2016 (%)
2018 (%)
2020 (%)
2022 (%)
2024 (%)
1
Water Safety Planning
35
35
35
35
35
35
2
Process Management and
Control
8
10
10
10
10
10
3
Quality Compliance
30
30
30
30
30
30
4
Management Accountability
10
10
10
10
10
10
5
Asset management
14
15
15
15
15
15
Bonuses
15 max
15 max
15 max
15 max
15 max
15 max
Penalties
10 max
10 max
10 max
10 max
10 max
10 max
Yes
Yes
Yes
Yes
Yes
100
100
100
100
100
Disqualifiers
TOTAL
97
Overall Blue Drop score
• Based on combination of final BD and ND scores
• The weighting of ND could increase to 50% by year
2024
Key Development Areas
1.
2.
3.
4.
5.
Integrated risk management
Linked with SANS 241
Support services and management commitment
Consumer education and awareness
Management of residuals
BD disqualifiers
Focus Area 1: Integration of risk
Management Initiatives
Includes the following:
• Documented risk register
• Address risks in the total drinking water supply chain
• Inputs include, amongst others:
o
o
o
o
o
o
o
historical performance risks
potential events/situations
maintenance history risks
process capability assessment risks
infrastructure condition assessment risks
operations log records risks
Input supply risks e.g. chemicals, electricity, spares, raw water
• Monitoring program for mitigation measures
• Proof of validation of effectiveness of mitigation measures
• Management Protocols for all incidents, not only WQ
incidents
Focus Area 2: SANS 241
• 100% alignment of WQ performance to latest SANS 241
• Monitoring program documented and implemented:
– Risk assessment monitoring
– Routine prescribed monitoring
– Routine risk defined monitoring
– Incident monitoring(as per the IMP)
• Disinfection residuals:
– Targets shall be defined
– Compliance reported throughout the distribution network
– Proof of achievement of all bacteriological standards
throughout the distribution network
• Calculation and publication of performance:
– All risk determinands individually
– Compliance per impact group determinants
Focus Area 3: Support Services and
Management Commitment
• Support services include:
– Operations technical support (data analyses, process
troubleshooting/optimisation, project management
etc.)
– Communication (internal and external stakeholders)
– Procurement of inputs e.g. chemicals, electricity,
technical services
– Testing and measurement e.g. water quality testing,
flow meter calibration
Focus Area 3: Support Services and
Management Commitment
• DWS has seen that accountability for WQ management
has been delegated down to low levels but authority to
effect change which will result in improvements has been
retained by upper municipal management. This
imbalance needs be corrected.
• To this end BD will target:
– High level authorisation of WSPs, development plans and
budgets.
– Tightening of requirements on performance contracts / SLAs for
senior municipal officials and support services within
municipalities.
– Scoring bonuses for the inclusion of rewards in performance
contracts / SLAs related to BD performance for senior officials.
– Approved budgets related to treatment infrastructure type and
size.
Focus Area 4: Consumer Awareness
and Education
• Consumer education and social responsibility will be a
key driver of BD.
• Opportunity exists to educate consumers through the
ND initiative.
• The requirements included in BD going forward aims
to piggyback on the ND initiatives aimed at improving
water use practices.
Focus Area 5: Waste Residuals
management
• Handling and discharge of brines, sludge,
waste water, etc.
• Discharge permits and compliance to waste
acts where applicable.
• Environmentally responsible disposal
practices where regulation does not apply
fully.
BD Disqualifiers
Failure to perform at prescribed levels
throughout the water supply system will result
in the cancellation of BD Certification. This
includes:
• Failure to supply water on a consistent basis
to all consumers in their area of responsibility.
• Failure to maintain adequate levels of acute
bacteriological and acute chemical health risk
determinand compliance.
• Site inspection scores which differ significantly
from BD desktop audit scores.
THANK YOU