Transcript Slide 1

Florida Department of Transportation
Citrix Implementation
Topics
•
•
•
•
•
Our Challenge
Citrix Overview
FDOT Citrix Installation
Trns*port Implementation
For More Information
Our Challenge
9 Districts of Distributed Users
FDOT Users
• 2,939 Distinct Userids with Access to
Citrix Applications
• Many External Firms & Users
• Many Different Desktop
Configurations….
• Many Different Locations
IT Challenge
IT is under intense pressure to simplify the management
of enterprise resources and make them more costeffective to operate
IT organizations are coping with these technical,
economic and business challenges through
consolidation
We found Citrix to be an easy way to provide a single
point of access to the
on-demand enterprise from any location, for any
number of people, using many devices, over any
connection.
Benefits of the Citrix Deployment
Benefits for IT
– Centrally consolidate applications, reducing costs
and complexity
– Increased productivity
– Resilience to business/technical disruptions
– An “observation dashboard” – where, how, when and
by whom systems are accessed
– Software as a utility
– More Control
Benefits for Users
– Just like the office – no compromise in experience,
regardless of location
– Always on, always there – just connect & compute,
over any network
– Dynamically follows you – any screen, any shape,
with many devices
Citrix Overview
Citrix Metaframe Access Suite
Products
Citrix MetaFrame XP Presentation Server: Centrally
manage enterprise applications and access them
from anywhere.
Citrix MetaFrame Conferencing Manager: Work
collaboratively on the same applications and
documents.
Citrix MetaFrame Password Manager: Single sign-on
through Citrix MetaFrame Access Suite.
Citrix MetaFrame Secure Access Manager: Provide
secure, personalized access over the Web to
applications & information.
MetaFrame XP Presentation Server
Product Highlights
•
•
•
•
•
•
Access any application on most devices
Web enable existing applications
Securely access applications over the Internet
Simplify applications deployment
Easily manage server farms from a single interface
Leverage and extend existing investments in hardware
and software
• 3 Editions – Standard, Advanced, Enterprise
FDOT Citrix Implementation
Overview
Applications Implemented on Citrix
• Trns*port – BERC, Expedite, CES, PES, LAS,
Sitemanager
• Pontis – Bridge Management
• HiRiide – Rail Road Crossing Management
• iLIMS – Lab Information Management System
• IE for Secure Remote Intranet Access
FDOT Citrix Implementation
Environments
Unit Test
– IT Staff Testing
– No External Internet Access
System Test
– User Testing
– External Internet Access
– User Training
Production
FDOT Citrix Implementation
Hardware
Network Load Balanced, Fail-over
Servers & Function
– Citrix Secure Gateway - CSG (2)
– NFUSE (2)
– Secure Ticket Authority (STA) (2)
– Metaframe (6+4)
– Oracle Databases (Citrix Data Store, RMS)
– Citrix Independent Computing Architecture (ICA®)
SecureTicket
Authority
NFUSE
File Share
DB
CSG
Metaframe
User Management
Domain Groups
– Within Citrix Metaframe we publish to domain
groups (not individuals) Example:
APP_CTX_Expedite
– Managed by each district who each have
application security coordinators…
Corresponding Lotus Notes E-mail Groups
– Challenge to keep up to date for external users
– Communication to users via Application
Coordinators
Problem Handling
– Users Call District Help Desk
– If District Can’t Resolve Goes to Central Office
System Usage
• Heaviest Usage Time:
10:00 am – 12:00 am
• Heaviest Used Application:
Sitemanager
• Typically 120 Concurrent Users - Have
Gone to 175
• RMS
# of Distinct Users by Application Per Day
- August 2003
450
400
Distinct Users
350
300
250
200
150
100
50
0
CES
Infonet
LAS
PES
Pontis
SiteManager
Expedite Entry
Total # of Distinct Users Per Day – August 2003
600
Distinct Users
500
400
300
200
100
0
FDOT Citrix Implementation
Things We Learned
• Hardware
• Problem Handling
• Add Both Software Licenses & Hardware for New
Applications & Growth
• Printers
• Patches
• Systest Usage
• Communication
• Central Information Website
Florida DOT Trns*port Specifics
Florida DOT Trns*port Specifics
• Six Metaframe Servers in Production Farm
• Single Location for Terminal Service Profile Paths
• Single Location for User Application Data
• Batch Files Used to Start Applications
Trns*port General Issues
•DPS Status Monitor.
– Port Usable by Only One Person.
•SiteManager Local Database.
– Different Database for each
– User the same across all servers in the Farm.
•SitePad.
– Allow users to sync locally with SiteManager
running on Metaframe server.
Settings to Be Cautious About
• Idle Time Outs
• Limiting Programs to Single Instances
Helpful Changes to Trns*port Suite
• User Settings in KEY_CURRENT_USER
Registry Hive
• INI Files Migrated to Window’s Directory
• Dynamic Ports for DPS Status Monitor
FDOT Citrix Metaframe/Trns*port
Successfully Implemented
For More Information
Where to Get More Information
FDOT
Presentation, Scripts, Etc.
Amy Price
[email protected]
850-414-4489
Citrix
www.citrix.com
Contact: Bert Wakeley
[email protected]
703-327-3636
More Suggested Citrix Resources
• Introduction to the Citrix Secure Gateway Document:
http://support.citrix.com/servlet/KbServlet/download/118-1027720/CSG_GS.pdf
• Best Practices for Securing a Citrix Secure Gateway
Deployment
http://support.citrix.com/kb/entry!default.jspa?categoryID=18
5&entryID=28&fromSearchPage=true
• Citrix Supported Clients Download
http://www.citrix.com/site/SS/downloads/downloads.asp?dID
=2755
•
• Tweak Citrix – for Citrix Technologists
– http://www.tweakcitrix.com/
• Doug Brown’s Site
– http://www.dabcc.com/
Demo Signing in Via Citrix