Transcript Slide 1

Locating TTVN Schedules / Site Codes
Training Tutorial
Computer Information Service
CIS Helpdesk 409.740.4714
“CLB” Class-Room Lab Bldg #3007
LRC Helpdesk 409.740.4480
“LRC” Learning Resource Center – Bldg#3010
[email protected]
TTVN is the wide area data and interactive
communications network that serves
• the thirteen Texas A&M campuses
• the Health Science Center
• seven research and service agencies of the Texas A&M
University System (TAMUS)
• The network also serves numerous affiliated colleges
and universities, K-12 school districts, and state
agencies throughout Texas
• The core TTVN network consists of over 120 primary
wide area network sites and more than 300
videoconference sites
TTVN provides following services
http://ttvn.tamu.edu
•videoconference scheduling
•facilitation services
•VC user/technical support
•multi-point VC bridging
•ISDN/IP gateways
•live and archive webcasting
•VC equipment repair.
for more info visit their
website
ttvn.tamu.edu
How to Look Up TTVN classes
http://ttvn.tamu.edu
Getting Started:
Choose
Video Site List
Narrow down the results for only TAMUG sites
Type GV
into the
Site Code field
TAMUG has 6 TTVN Sites
Site names were changed Summer 2011
To View site schedule
Click on the Site Code (Full Name)
to view site schedule
Choose: GVL108
each location has it’s own
website listing TTVN
schedule
This is the schedule for GVL108 TTVN room
Site Coordinator
Contact Details
Site Location
Details
Event Details:
Event Title
Date
Start – End time
Status
Click on Event Title for Specific VC Details
Site Coordinator
Contact Details
Site Location
Details
Each Event includes:
Event NO#:
Event Title
Date
Start – End time
Status
VC TTVN Event Details
VC Event Details:
Including:
Title
ID
Date
Contact /Leader/Faculty
Start-End times
Duration
Status
Other TTVN sites
Including:
Additional event contact
info, special instructions
Need to schedule a TTVN ??
•
Contact site coordinator on “each end”
for room availability to reserve room.
Once TTVN sites are reserved on both ends
IF it is your responsible to schedule the TTVN
• Email Meeting/Conference details to
TAMUG’s TTVN Scheduling Assistant:
Holly Minshew [email protected]
409.470.4564
she will assist you to complete the
TTVN reservation form.
Having Trouble with TTVN ??
•
•
Technical Equipment Problems
Backup Scheduling Assistance
Cathy Kantowski
CIS Helpdesk Coordinator
[email protected]
409.740.4896
[email protected]
409.740.4714
409.740.4480
Astra “TTVN” Room Scheduler
GVLIB108, GVC112,
GVSMOB, GVO200, GVO340
Elisabeth “Holly” Minshew
• [email protected]
• (409)740-4564
• JK Williams Library, TAMUG
Astra “RGSO Conference”
Room Scheduler
GVSRES
•
Carolyn Herman
• [email protected]
• (409)740-4479
• RGSO, TAMUG
Back-up TTVN Room Scheduler
GVLIB108, GVC112,
GVSMOB, GVSRES, GVO200, GVO340
TTVN Technical Support
• Cathy Kantowski
• [email protected]
• (409) 740-4896
• CIS Helpdesk, TAMUG
Another TTVN service: Centra
• What is Centra?
• Centra is an interactive Webconference application that
enables any number of participants to meet over the
Internet using their desktop or laptop computers. Centra
enables meeting leaders or instructors to display
PowerPoint presentations, graphics, and other media for
the Webconference participants. Centra also provides
interactive application sharing, interactive white boarding,
and interactive web surveys.
• More info: http://ttvn2.tamu.edu/home/?p=webconf
TTVN live webcasts
• TTVN live webcasts currently run as scheduled on
one of six assigned channels. Current Telecourse,
special events, and other recurring events are
listed below for each assigned channel. Please see
the individual event listings in the TTVN Video
Schedule for specific time and channel
information for other live webcasts.
• More info: http://ttvn2.tamu.edu/home/?p=streams
TTVN Frequently Asked
Questions
• TTVN services are available at no charge for any Texas
A&M University System organization. There are no peruser or per-event charges for TTVN videoconference,
streaming video webcast, and Centra webconference
services.
• TAMU TTVN staff will be happy to answer your
questions about any of their services.
Please call 979-862-2240
or
email [email protected].
• More info: http://ttvn2.tamu.edu/home/?p=help
TTVN Video Scheduling
• Main Number (979) 862-2240
8:00am-5:00pm Monday through Friday
• [email protected]
General Information
- about TTVN
- Videoconference/Webcast Services
- Centra Webconference Services
- Videoconference Scheduling
- Telecourse Scheduling
- Webcast Scheduling
- New Videoconference Sites
- New Videoconference Systems
- Webcast Recordings
TTVN Video Operations
• Main Number (979) 862-2241
• 7:30am-10:00pm Monday though Friday
• (or any time videoconferences are scheduled)
• [email protected]
• or
• [email protected]
- User Assistance for Scheduled Videoconferences and Live
Webcasts
- Technical Assistance for Scheduled Videoconferences
- Videoconference System Maintenance and Repair
- Technical Assistance for Centra Webconference User and
Administration Issues
TTVN Enterprise Network Group
• Main Number (979) 845-8437
24/7/365
• [email protected]
- Technical Assistance with Enterprise
Network Issues
- Enterprise Network Facilities and Circuits
TTVN Mailing Address
for Equipment repairs
TTVN
Texas A&M University Educational
Broadcast Services
4244 TAMU
College Station, TX 77843-4244
TAMU TTVN Support Staff
Kenya Austin
Network Analyst
(979) 862-3329
Shayne Cox
Video Network Specialist
(979) 845-5607
Margaret De La Rosa
Videoconference Scheduling Specialist
(979) 862-2240
Tony Hockenberry
Coordinator, Interactive Communications
(979) 845-5673
Eric Laird
Network Group Manager
(979) 862-3789
Kurt Lantz
Senior Video Network Specialist
(979) 458-4734
William McMullen
Operations Supervisor
Texas A&M Educational Broadcast Services
(979) 862-2836
Braly Morse
Video Network Specialist
(979) 458-8886
Ken Nelson
Chief Engineer/Operations Manager
Texas A&M Educational Broadcast Services
(979) 458-1269
Wayne Pecena
Director of Engineering
Texas A&M Educational Broadcast Services
(979) 845-5662
Joe Shafer
Network Analyst
(979) 458-3570
Dr. Rod Zent
Executive Director
Texas A&M Educational Broadcast Services
(979) 845-5611
TAMUG TTVN Support Staff
Scheduling Assistance
Elisabeth Minshew [email protected]
409.740.4564
Technical Assistance
Helpdesk
Cathy Kantowski
Bill Elizondo
Brendan Maloney
[email protected]
[email protected]
[email protected]
[email protected]
409.740.4480
409.470.4896
409.740.4860
409.740.4960
CIS/ Library Director
Steven M. Conway [email protected]
409.740.4999