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About BMP & PMWS
The Best Manufacturing Practices Program
and the Program Manager’s WorkStation
Presented By:
Robert Hartzell & Ralph Sickinger
BMP Center of Excellence
October 2007
BMP’s Mission
To provide Best Practices,
management tools,
and technical guidelines
enabling
defense and commercial customers
to operate
at a higher level
of competitiveness.
www.bmpcoe.org
About BMP & PMWS
1
Organizational Structure
Chief of Naval Research
Director of Transition
Manufacturing Technology Program
Associate
Director
BMP Center of Excellence
Operations & Support
WILLCOR/CSC (40)
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DOC
UMCP
Satellite Centers
(9)
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Survey Team
Support (150)
2
BMP Center of Excellence
• Navy’s Best Manufacturing Practices Program
– Identify, Validate, Document, and Distribute Best Practices
• Department of Commerce
– Provide BMP to Small- and Medium-Size Companies
• University of Maryland, College Park
– Introduce BMP to College of Engineering
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Satellite Centers Leveraging Resources
Ames
(Iowa Procurement
Outreach Center)
Columbus
Rockford
(Edison Welding Institute)
(Rock Valley College)
York
(MANTEC, Inc.)
• •
•
Corona
New Orleans
(Gulf Coast Region Maritime
Technology Center)
Washington, DC
(Department of Commerce)
Clemson
•
(Naval Surface
Warfare Center)
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• •
•
• •
(South Carolina Research AuthorityApplied Research & Development
Institute)
Oak Ridge
(Department of Energy)
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4
History of the BMP Program
1960-1980
Many programs failing or suffering cost/schedule overruns
1983-1984
Defense Science Board studies the problem; publishes findings
in DOD 4245.7-M (The “Willoughby Templates”)
1985
Best Manufacturing Practices Program established to help the
U.S. Defense Industrial Base
BMP conducts first Survey (Texas Instruments)
1986
BMP publishes NAVSO P-6071 (Best Practices Book)
1987
BMP contracts with Bell Labs to write more detail on each
Template
1991
First version of PMWS is created
1993
BMP Center of Excellence established in College Park, MD
2000
BMP conducts 100th Survey (Northrop Grumman)
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5
Core Competencies
Surveys
- Technology Transfer
- Benchmarking
- Business Process Reengineering
Systems Engineering
-
Web Technologies
Expert Systems
Risk Management
Engineering Analysis
Red Team Support
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- CWE
- Oracle 10g
- MRL Assist
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6
Sample Products and Services
• Work For Others
• Core
–
Survey Reports
–
Systems Engineering
–
Technical Guidelines
–
Acquisitions and Risk
–
Program Manager’s
Management
WorkStation
–
Virtual Offices
–
Production Readiness
• Special Projects
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–
Shipyard Benchmarking Study
–
Battery Products Study
–
DoD Manufacturing Readiness Levels (MRLs)
–
SpecRite Tool
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Sample Customers
• DFAS – Integrated Digital Environment
• OUSD (AT&L) – System of Systems
(PEO JTRS) – JTRS Assessment
• MDA – Sea Based Missile Defense
• DUSD (AS&C) – Battery Products Study
• DoN (Aegis BMD) – COSIP Radar
• ASN
• NAVSEASYSCOM – STANDARD Missile
– DASN (RDT&E) – M&S Assessment
• NAVAIRSYSCOM – LINK-16
– (DRPM EFV AAAV) – Risk Management, PRR
– (PEO C4I&S) – Radio Industry Study
– (PEO IWS) – SEWIP, HGHS
• JCS – JWID CWE
• JDMTP – MRL / MRL Assist
• SPAWARSYSCOM – MIDS, DMR, NMT
• MARCORSYSCOM – AAAV, UOC
• USCG – Rescue 21
• PICA – LW 155, M119A2
Broad Application of BMPCOE Expertise
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Program Manager’s WorkStation
PMWS is...
Knowledge
Experience
Insight
Your Electronic Consultant!
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KnowHow
“Knowledge”
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10
Technical Guidelines Documents
Purpose:
Provide a Cost-Effective Alternative
to Government Military Standards
for Design and Manufacturing
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11
Technical Guidelines Documents
DoD 4245.7-M
“Willoughby Templates”
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Technical Guidelines Documents
NAVSO P-6071
“Best Practices Book”
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Technical Guidelines Documents
Template Reference
Guides
Produced by Bell Labs, to cover
Templates in even more detail.
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14
Technical Guidelines Documents
NAVSO P-3641
Power Supply Reliability
TABLE 3-2. LOW-VOLTAGE BASELINE POWER
SUPPLY CHARACTERISTICS
Switching-mode conversion
Single output {5 VDC < Output Voltage < 28 VDC}
Hold-up period: 1 millisecond
Conduction cooled
MTBF: See Table 3-4
EMI: MIL-STD-461 except with RE-01 and CE-01
modified
Prime Power: 270 VDC or 3-phase per
MIL-STD-704 and/or MIL-STD-1399
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Technical Guidelines Documents
NAVSO P-3687
How to design producible products
in a “sustained acquisition
excellence environment.”
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Technical Guidelines Documents
NAVSO P-3680
Environmental Best Practices
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Technical Guidelines Documents
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About BMP & PMWS
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KnowHow
Demo
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About BMP & PMWS
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KnowHow [Book] Builder
Create your own books and
add them to the library!
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BMP Database
“Experience”
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Unique Survey Process – Learning From The Best
• Company Makes Request and Controls Content
• Emerging Technology and Best Practices Documented
• All Data Is Validated by a Team of Experts
• Results Distributed Nationwide
Survey of
Accel LANs, Inc.
Best Manufacturing Practices
Accel LANs, Inc.
Web
Site
BMP — An Honest Broker For Technology Transfer
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BMP Validated Best Practices
The BMP Program Defines a Best Practice as:
“an established documented process, technique, or
innovative use of equipment or resources that has
a proven record of success in providing significant
improvement in cost, schedule, quality,
performance, safety, environment, or other
measurable factors which impact the health of a company. ”
The BMP Program Defines an Information Item as:
“a practice that does not have a proven track record or is not
significantly different from what others are doing. An Information
Item could have the potential to be a Best Practice.”
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23
What’s In It For Government And Industry
• Reduces Reinvention, Duplication, and Risk
• Provides Higher Quality, More Reliable Products
and Services
• Technology Transfer
• Benchmarking
• Promotes What the Organization Does Well
• No Cost Beyond the Organization’s Time to
Participate
BMP Is A Win-Win Opportunity
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Best Practices Breakout
Test
6%
Design
16%
Management
33%
Logistics
4%
Production
29%
Facilities
12%
More Than 4,000 Practices Documented...
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25
BMP Survey Distribution
Government
28%
Large
39%
Academia
3%
Medium
12%
Small
18%
…Collected From More Than 150 Surveys Since 1985
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BMP Database
Demo
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Surveyed Organizations – For Example...
•
Large
–
•
Government
–
•
Bender Shipbuilding & Repair, Stryker Howmedica Osteonics, Applied Research
Lab-Penn State University, Kurt Manufacturing, General Dynamics Armament
Systems
Small
–
•
NAVSEA PMS-422, USCG LANT/PAC-Maintenance Facilities, NASA Marshall, DOEOak Ridge, Sandia & Livermore National Labs, NAWC-Lakehurst, NUWC-Keyport,
NADEP-North Island, 8 Army Depots
Medium
–
•
Lockheed Martin, Northrop Grumman, Raytheon, Electric Boat, Rockwell Collins,
Weirton Steel, JLG, Cincinnati Milacron, Texas Instruments
In Tolerance, ABC Virtual Communications, Frontier Electronic Systems, General
Tool, Sharretts Plating, Thermacore, Dayton Parts, Hamilton Standard, Nascote,
United Electric Controls, Wainwright Industries, and Orenda Turbines and Strite
Industries (Canada)
Focused
–
Polariod Corp., City of Chattanooga, USS Carl Vinson, Elizabethtown College,
Northrop Grumman
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TRIMS
“Insight”
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29
What Is TRIMS?
• TRIMS (Technical Risk Identification & Mitigation System): A
Methodology for Doing Knowledge-Based, Process-Oriented Risk
Management
• Includes Set of Software Tools to Help Implement the Methodology
(Navy-Owned, Fixed Revision Cycle)
• Outgrowth of DoD 4245.7-M and NAVSO P-6071 Templates
• Fully Compatible with BMPCOE-Combined Government/Industry
Systems Engineering Model
• Fully Supported: Training Classes, Computer-Based Training,
On-line Help, 24-hour Help Desk
Process Based and Predictive
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TRIMS Proactive Methodology
Risk Assessment
Guidance
Documents
Engineering
Process Model
Statistics
Probability
Past
Experience
Effect
Planning &
Tracking
System
Architecture
Mission Profile
Schedule
Quality
Cost
Risk Management
Milestone
Dates
Personnel
Assignments
Question
Weighting
Due Dates
Compliance
Status
References
Risks
TRIMS
• Risk Management
Next Actions
• Snapshot Assessments
Responsibilities
• Multiple Program Rollups
Action Item
Tracking
• Automatic Updates
Understanding The Future Effects Of Today's Decisions
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31
Proactive vs. Reactive
Proactive
Process Risks
Technical Issues
Schedule Slippage
Cost Overruns
Reactive
TRIMS Identifies the Root Causes of Cost & Schedule Problems
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32
Risk Management & Problem Tracking Continuum
Problems
Product Risks
Process Risks
Time
“A ‘Problem’ Is A Risk Whose Time Has Come”
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33
Evaluating Process Risk Permits More
Timely & Efficient Mitigation
T1
T2
Process
Risks
T3
T4
T5
Product
Risks
T6
Problems
The Accuracy in Predicting Consequence Varies Over Time
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34
Cost To Mitigate Increases Exponentially
Design
Test
Production
Cost to Mitigate
$100
$10
$1
Time
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35
Cost To Mitigate Increases Exponentially
Design
Test
Production
Cost to Mitigate
Problems
Product Risks
Process Risks
Time
Risk Management or Damage Control?
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36
TRIMS Baseline Templates
DESIGN
TEST
• Design Refer. Mission Profile • Integrated Test
PRODUCT
TQM
FUNDING
Money
Phasing
PRODUCTION
FACILITIES
• Manufacturing Plan
• Modernization
• Failure Reporting
System
• Qualify Manufacturing
Process
• Factory
Improvements
• Design Policy
• Uniform Test
Report
• Piece Part Control
• Productivity
Center
• Design Process
• Software Test
• Design Analysis
• Design Limit
• Parts & Mater. Selection
• Life
• Software Design
• Test, Analyze &
Fix (TAAF)
• Design Requirements
• Trade Studies
•
Computer-Aided Design (CAD)
• Design for Testing
• Built-In Test (BIT)
• Field Feedback
• Subcontractor Control
• Defect Control
• Tool Planning
• Special Test
Equipment (STE)
LOGISTICS
• Logistics Support
Analysis
• Manpower &
Personnel
MANAGEMENT
• Manufacturing Strategy
• Personnel Requirements
• Data Requirements
• Support & Test
Equipment
• Technical Risk
Assessment
• Training Materials
& Equipment
• Production Breaks
• Spares
• Technical Manuals
• CAM
• Manufacturing
Screening
• Configuration Control
• Design Reviews
• Design Release
TRANSITION PLAN
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37
TRIMS Baseline Templates
DESIGN
TEST
• Design Refer. Mission Profile • Integrated Test
PRODUCT
TQM
FUNDING
Money
Phasing
PRODUCTION
FACILITIES
• Manufacturing Plan
• Modernization
• Failure Reporting
System
• Qualify Manufacturing
Process
• Factory
Improvements
• Design Policy
• Uniform Test
Report
• Piece Part Control
• Productivity
Center
• Design Process
• Software Test
• Design Analysis
• Design Limit
• Parts & Mater. Selection
• Life
• Software Design
• Test, Analyze &
Fix (TAAF)
• Design Requirements
• Trade Studies
•
Computer-Aided Design (CAD)
• Design for Testing
• Built-In Test (BIT)
• Configuration Control
• Design Reviews
• Design Release
• Field Feedback
• Subcontractor Control
• Defect Control
• Tool Planning
LOGISTICS
• Logistics Support
Analysis
• Manpower &
Personnel
MANAGEMENT
• Manufacturing Strategy
• Personnel Requirements
• Data Requirements
• Support & Test
Equipment
• Technical Risk
Assessment
• Training Materials
& Equipment
• Production Breaks
• Spares
• Special Test
Equipment (STE)
• Technical Manuals
• CAM
• Manufacturing
Screening
CAM
•Manufacturing
Screening
TRANSITION PLAN
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38
TRIMS Baseline Templates
DESIGN
TEST
• Design Refer. Mission Profile • Integrated Test
PRODUCT
TQM
FUNDING
Money
Phasing
PRODUCTION
FACILITIES
• Manufacturing Plan
• Modernization
• Failure Reporting
System
• Qualify Manufacturing
Process
• Factory
Improvements
• Design Policy
• Uniform Test
Report
• Piece Part Control
• Productivity
Center
• Design Process
• Software Test
• Design Analysis
• Design Limit
• Parts & Mater. Selection
• Life
• Software Design
• Test, Analyze &
Fix (TAAF)
• Design Requirements
• Trade Studies
•
Computer-Aided Design (CAD)
• Design for Testing
• Field Feedback
• Built-In Test (BIT)
• TEMP
Development/
Execution
• Configuration Control
• Design Reviews
• Design Release
• Concept Studies & Analysis
• Bread Board Development
• Brass Board Development
• Specification Dev/Allocation/
Validation
• Design for Assembly
• Prototype Development &
Review
• Software
Simulator
• Subcontractor Control
• Defect Control
• Field Visits/Site
Surveys
• Tool Planning
Cost
Assessment
LOGISTICS
• Logistics Support
Analysis
• Manpower &
Personnel
• Manufacturing Strategy
• Personnel Requirements
• Data Requirements
• Support & Test
Equipment
• Technical Risk
Assessment
• Training Materials
& Equipment
• Production Breaks
• Special Test
Equipment (STE)
• Spares
• CAM
• Logistics Analysis
Documentation
• Manufacturing
Screening
MANAGEMENT
• Technical Manuals
• Determining Defining
Need for System
• Prepare Requirement
Documents
• Quality Assurance
• Design/Milestone
Review Planning
CAM
•Manufacturing
Screening
•Production Fabrication
•Environmental Issues
• Production Fabrication
• Make or Buy Decisions
• Environmental Issues
• Technology Base
Analysis
• Schedule & Planning
• Dim. Manuf. Sources &
Mat. Shortage (DMSMS)
New PMWS
Templates
TRANSITION PLAN
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About BMP & PMWS
39
TRIMS Tailoring
TRIMS Hierarchy
Funding
Design
User
Added
Templates
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Test
Production
Facilities
Management
Logistics
3 Tiers: Category
User
Added
Questions
Template
Knowledge
Base
Question
About BMP & PMWS
User
Added
Categories
Transition
Plan
4.0 Design
4.6 Design Analysis
4.6.1 Do the contractor's corporate
standards identify design analysis as
an integral part of the design
process?
40
TRIMS Demo
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41
Tailoring TRIMS To Your Needs
• Identify Risks Before they Become Problems
• Build YOUR Knowledge into TRIMS
– Use the Systems Engineering Knowledge Base as a Starting Point
for A Good Engineering Process
• Create a Concrete, Repeatable Process for Evaluating &
Comparing Programs & Contractors
• Ease the Learning Curve for New Employees
• Retain Knowledge of Lost Employees
• Share Knowledge
• To Maximize Benefits of Using TRIMS
– Apply as Early as Possible in Program Life
– Apply to All Subcontractors, Divisions & Vendors Involved
– Use Tool Regularly to Prioritize Resources & Make Decisions
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TRIMS Knowledge Models
• Existing (Released) Models
–
–
–
–
Systems Engineering
Software Risk Engineering (Carnegie Mellon)
Circuit Card Testability
Interoperability and Integration
• Existing (Beta) Models
– Human Factors Engineering
• Development (Prototype) Models
– Management
– Port Security/Force Protection
TRIMS Has Many Applications
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43
The Future of TRIMS
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44
TRIMS - Total Risk Management
3
P RM
Technical
Risk
Identification
Mitigation
Problem, Product & Process
Risk Management,
in a Single Tool!
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Program Manager’s WorkStation
• Reduce Risk Throughout Acquisition Process
•
•
•
KnowHow:
Database:
TRIMS:
What To Do
Where To Get Help
Keep On Track
• Tested and Used by Government and Industry
• Taught at Defense Acquisition University and
Industrial College of the Armed Forces
• Accepted Tool/Methodology Within the
DoD Acquisition Knowledge Sharing System
•
Acquisition Community Connection:
• Program Management:
• Risk Management:
http://acc.dau.mil/pm
http://acc.dau.mil/rm
An Integrated Problem Solver
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46
No Surprises!!
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Conclusion
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Since 1985 BMP Has . . .
• Conducted More Than 150 On-site Surveys
• Documented More Than 4,000 Practices
• Developed the Program Manager’s WorkStation
• Created the BMP Center of Excellence
• Opened Nine Regional BMP Satellite Centers
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49
BMP Benefits
• Technology Transfer Between Organizations . . .
Saves Time & Money by Reducing Repetitive Problem Solving
• Finds Best Practices, Facilitates their Diffusion and Promotes
Excellence
• Government, Industry, & Academic Partnerships
• Provide Resources and Tools for Solving Technical Problems
• Free Benchmarking
• Expert Assistance
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How To Get Help Using PMWS
• Go to Help Menus in Each Tool
• Use the Computer-Based Training (CBT) Videos
• Available on PMWS CD and on BMP’s Website
• These are Animated & Narrated Tours Showing Each Step of
Using PMWS
• Call our 24 Hour Helpdesk 301-405-9963
• E-Mail the BMP Center at [email protected]
• Arrange a Training Session
• With Local BMP Satellite Center
• Via VTC with College Park, MD
• Other Options Available
Help Is Available
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51
BMPCOE . . . Provides High ROI
1998 Winner
Innovations In American Government
Call 1-800-789-4BMP
2000 Winner
Hammer
Award
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52