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short term has no future DEXIA Dirk Hoebeeck, CIO Dexia Group Agoria - December 18, 2007 A European Banking Group from the Roots Dexia: a growth story France Belgium Luxembourg 1987 1860 1856 Foundation of Crédit Local de France (CLF) Foundation of Crédit Communal de Belgique (CCB) 1991 1996 Foundation of Banque Internat. à Luxemb. (BIL) Acquisition of BIL by CCB Alliance CCB - CLF 2000 Acquisition of Financial Security Assurance 2001 Acquisition of Artesia BC 2006 Acquisition of DenizBank 2 Dexia is among the top 20 financial groups of Euroland Dexia: a growth story Market Capitalization as of September 27, 2007 Bn EUR Bn EUR 1 SANTANDER 85.6 11 KBC 35.3 2 BNP PARIBAS 71.5 12 FORTIS 27.5 3 ABN AMRO 70.5 13 DEXIA 24.9 4 ING 68.6 14 NATIONAL BANK OF GREECE 21.3 5 INTESA SANPAOLO 63.9 15 NATIXIS 18.8 6 UNICREDIT 63.0 16 COMMERZBANK AG 18.6 7 BBVA 58.5 17 CAPITALIA 17.6 8 SOCIETE GENERALE 56.0 18 ERSTE BANK 17.0 9 DEUTSCHE BANK 47.4 19 RAIFFEISEN INT 14.7 10 CREDIT AGRICOLE 44.9 20 BANCO POPULAR ESPANOL 14.7 3 Two pillar strategy Public/project finance worldwide & universal banking in Europe Since its merger in 1999 and the acquisition in 2000 of Financial Security Assurance (FSA) in the United States, Dexia has become the world’s largest player in local public finance. Dexia’s high level of expertise, its long-term horizon and the very high solvency of its customers, grant a superior quality of franchise. Dexia develops its strategy in this area on a global scale. Dexia is a leading retail bank, and serves more than 6 million customers in Belgium, Luxembourg, Slovakia and Turkey. Over the years, Dexia has developed an entire range of banking services catering to individual customers, small and medium-sized enterprises and institutional clients and it is an active player in asset management, insurance, investor services and capital markets. 4 A worldwide presence of the Group Dexia: a growth story 34,153 employees in 37 countries* Belgium Turkey Luxembourg France Canada Slovakia USA UK Australia Italy Switzerland Spain 5 15,223 6,801 3,629 2,454 1,866 861 535 516 330 305 221 218 * including 4,688 JV RBC-Dexia Ireland The Netherlands Germany Singapore Austria China Russia Japan Denmark Israel Jersey Other 14 countries 208 181 146 141 131 64 60 50 43 38 35 97 Dexia’s business portfolio Universal Banking Activities Segment contribution to net income Group share (1) 6 Treasury and Financial Markets Asset Management 4 Investor Services 4 Personal Financial Services 13 % 27 (1) Excluding non-operating items and central assets, 1H 2007 Public / Project Finance 52 and Credit Enhancement IT World @ Dexia Strategy, Development & Architecture IT STRATEGY Technology Services •Systems •Infrastructure •Operations •Helpdesk TODAY: Dexia Technology Services • Dexia Bank Belgium • Dexia Bank Luxemburg • RBC-Dexia Luxemburg • Dexia Asset Management (Belgium & Luxemburg) TOMORROW Technology Services in other entities HUBS in Luxemburg, Turkey, Singapore, New York 7 Development, IT Strategy & Architecture From a country organisation to a functional organisation CIO Factory Application Strategy Denizbank IT Strategy & Development Architecture DCL IT Governance DBL Treasury & Financial Market Insurance DBB Accounting, RMG, HR •Competence Centers Organisation •Multi-sourcing (X-entity, X-border, …) •Quality Framework (CMMI 2 – CMMI 3) •Performance Driven Culture and Optimize Skill Mix (CIO University) 8 CIO Strategic Framework Strategic Projects Build IT Capabilities 9 Current IT Delivery & Maintenance not considering DenizBank, Dexia Banca Slovenska, smaller entities 10 Multi Sourcing Strategy Maximum Impact (not considering DenizBank ) The schema below illustrates how DEXIA IT will unlock up to 60 000 man.days 11 Questions? 12