Transcript Slide 1
Boardwalk Collaboration Platform (BCP) Enterprise Report Manager (ERM) for The Reporting Challenge Running a report from Salesforce.com overwrites current data There is no change management There is no change history Building and distributing summary reports is time consuming There is no access control on who can/can’t see specific reports You cannot synchronize reporting data from multiple systems 2008 Confidential Boardwalktech 2008 2 The BCP-ERM Reporting Solution Provides a persistent reporting data environment that delivers: Complete change management On-demand access to change history at cell, row and sheet levels Excel user interface for all reports Extra columns for desktop to desktop collaboration Create executive dashboards and reports with versioned data Complete access control - you can specify who sees what report(s) Synchronize reporting data from multiple systems 2008 Confidential Boardwalktech 2008 3 The BCP-ERM Reporting Solution Overview of capabilities and Demo Desktop Collaboration 2. Sales VP reviews changes and adds comments for others Access Control Reporting 3. Finance users sees all opportunities which reach a certain stage Consolidated Sales Reports BCP ERM Salesforce Integration Executive Dashboards 4. Executives see high level consolidated data including pivots Integration with multiple systems 1. Admin user manages process. Merges changes from SFDC 2008 Confidential Boardwalktech 2008 4 Creating BCP managed reports BCP can work with existing SFDC report definitions 2008 Confidential Boardwalktech 2008 5 Setting up BCP Enterprise Report Manager 1. 2. 2008 Confidential Boardwalktech 2008 BCP uses report columns as defined in Salesforce.com Opportunity ID (or another unique field) is used to drive the sync with BCP 6 BCP Report Template Overview Change reports show cell, row, and updates to report over any time period Find out at a glance the last time data was refreshed Simple to use, oneclick interface just like receiving Email One report can support multiple users since BCP’s access control manages who sees what data Excel-only comment column is not lost when refreshed. Columns can be read-only or not even shown to some users through BCP access control BCP can even have data columns from other backend systems (like ship dates, backlog/actuals) 2008 Confidential Boardwalktech 2008 7 “Refresh” to see changes Change reports let you see past changes in addition to viewing the most current data changes Only the rows that have been changed, added, or deleted are affected. All other data is not overwritten All updated cells will have a change comment showing the value/formula change Pivot reports and other related worksheets work with BCP managed data, too.. 2008 Confidential Boardwalktech 2008 8 You can see who made changes and when… BCP will tell you how many changes* have been made since the last time you refreshed your report Users can have different access control privileges for different reports Missing Updates will tell you what was updated (new/deleted rows, formula changes) and when * The number of changes captured will depend on integration configuration 2008 Confidential Boardwalktech 2008 9 And BCP provides change analytics at the cell, row.. Change reports show cell, row, and entire report updates over any time period ..Row history lets you select the rows you want to see and then it creates a sheet with the changes to values/formulas shown with comments & colors. Easily create forecast accuracy reports You can look at any cell and see how it’s changed over any time period.. 2008 Confidential Boardwalktech 2008 10 ..and table levels… All updates pulled from SFDC (and those done within BCP) are captured on a net change basis and available for analysis ondemand. The reports are access controlled, too, so users only see the data changes that affect them Much like with “Changes Since Import”, you can look at any update and see the state of the data at that time and what was actually changed 2008 Confidential Boardwalktech 2008 11 Even pivot reports are automatically updated by BCP.. ..pivot reports and other related worksheets are automatically updated 2008 Confidential Boardwalktech 2008 12 Other Usage Scenarios: BCP S&OP for Salesforce MRP ERP SFDC CRM Opportunity definition Tasks Notes Reminders Process control Reports Account/contact mgnt Product lists Contracts Opportunity forecasts Usage Scenarios BCP Enterprise Report Manager Versioned reporting and entitlement management Combine SF.com data with other backend data in BCP BCP Enterprise Collaborative S&OP Exchange data with SF.com and other backend systems Work off-line, update multiple records at a time Units & price forecasting Multiple products/price books Discounting approval Backend shipped/backlog info Commissions , quota status, private data Forecasts for multiple partners Sales dashboard 2008 Confidential Boardwalktech 2008 13 BCP Enterprise Report Manager (ERM) for Salesforce.com Summary Easily publish existing reports from SFDC to BCP ERM BCP ERM merges and tracks changes Pivots and charts dynamically refresh on update Create distribution environment w/ BCP ERM access control On-demand access to change history at cell, row and entire report levels for advanced analytics Create “live” executive dashboards with versioned data 2008 Confidential Boardwalktech 2008 14