Transcript Student Experience – Student Satisfaction

Student Experience –
Student Satisfaction
Robert McCormack
Director, Planning Services
Assessing the UWA Student
Experience
 Indicators used include:
 Course Experience Questionnaire (CEQ)
 Students’ Unit Reflective Feedback (SURF)
 Student Perceptions of Teaching (SPOT)
 University Experience Survey (UES)
 Graduate Destinations Survey (GDS)
 Good Universities Guide (GUG) star ratings
Cycle of Planning and
Accountability
 Systematically monitoring and accounting for
performance against plans
https://eis.uwa.edu.au/planning_documents
 Performance Indicator Reports
 Selected Performance Indicators
 Selected Faculty Performance Indicators
https://eis.uwa.edu.au/reports
University Experience Survey
 Undergraduate Students – First Year and Later Years
 Scales
 Skills Development – fourth quartile (i.e. low)
 Learner Engagement - second quartile
 Teaching Quality - lowest nationally
 Student Support - lowest quartile
 Learning Resources - lowest quartile
https://eis.uwa.edu.au/education
Education Futures Vision
 Teaching practices designed to engage, challenge and transform
students
 Evidence-based, quality teaching practices
 Rich variety of learning experiences, including service learning, that
connects students to the University, professional, local and global
communities
 Learning and teaching experiences integrated with, and informed by,
research
 Teaching and learning supported with quality resources, facilities
and technologies
 Vibrant, collaborative learning environment within attractive campus
 Preparing students to be contributing members and leaders of local,
national and global communities
Executive Information System
https://eis.uwa.edu.au/
Key Contacts
• Mr Robert McCormack
Director, Planning Services
Phone 6488 2816
Email [email protected]
• Mr Luke Minchin
Manager, Statistical Services
Statistics Office
Phone 6488 3673
Email [email protected]
• Ms Christina Miller
Manager, Planning Support
Phone 6488 3662
Email [email protected]
• Dr Greg Marie
Director of Institutional Research Unit
Phone 6488 3190
Email [email protected]