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Business Continuity and Data Security Leo Craig Leo Craig Sales Manager Riello Galatrek Ltd UK Subsidiary of Riello Elettronica srl Power Quality UPS Technologies Specification Considerations Poor Power Quality Leo Craig "Power Quality" - words that either mean absolutely nothing, or are absolutely vital to you. Source www.marcspages.co.uk General definition: Poor Power Quality is any variation in electric power resulting in malfunction or failure of equipment. General effect: Loss of Data Loss of Time Premature Equipment Failure General result: Loss of Revenue Loss of Customers Costs MONEY! Power Quality Leo Craig GRID & Distribution Codes Stipulates max / min values of voltage, frequency etc. BS EN 61000-4-7 (G5/4) Harmonics limits and regulations BS EN 50160 Details typical disturbances found on the system. BS EN 61000-4-15 Flicker measurement limits and methods BS EN 61000-4-30 Class A & B for monitoring compliancy Power Disturbances Leo Craig Blackout – Power failure Surge, over-voltage Sag, under-voltage Component Hard Component Equipment Data CPU PSU Drive corruption Damage damage damage Damage Failure stress Voltage Spikes High frequency noise Frequency variation Waveshape faults – Frequency shift or Harmonics Where do disturbances come from? Leo Craig • • • • • • Bird strike- O/H lines Wind – O/H lines Lightning – O/H lines mostly Equipment failure Operational errors Aggravating factors – – Auto reclosers Fault tracing Where do disturbances come from? Leo Craig Inside the building ! Factory equipment Office equipment Air conditioning and elevator drive motors The Effects of Power Disturbances Leo Craig A typical mains supply is quite polluted. Electrical Noise & Transients 62.6/Month 48.79% Mains Failures 0.6/Month 0.47% Reference: George W. Allen and Donald Segall, IBM Systems Development Division. “Monitoring of Computer Installations for Power Line Disturbances” 1974. Sags, Surges & Brownouts 14.4/Month 11.22% Spikes Transients 50.7/Month 39.52% Did You Know! Leo Craig A typical computer system is subjected to more than 125 potentially devastating power disturbances each month. source - Business Week Every hour of downtime for a typical mid-sized network costs its owner £18,000. source - Business Week One-third of all data loss is caused by power problems. source - Business Week Half of all computer problems are traced to the power line. source - Business Week Poor power quality costs U.S. businesses more than $26 billion each year! source - Business Week According to Larry Owens of Silicon Valley Power, a blackout costs Sun Microsystems "up to $1 million per minute." source- www.nrel.gov Network DOWNTIME costs: £50,000 per hour when one megabyte of data needs to be restored or recreated £18,000 an hour for a PC network £90,000 for the transportation industry £6.5 million for large brokerage houses source – www.unifiedcomputing.com CBEMA Voltage Tolerance Curve Leo Craig Computer & Business Equipment Manufacturers Association (CBEMA) curve ITIC Voltage Tolerance Curve Leo Craig EQUIPMENT DAMAGE RISK EQUIPMENT MALFUNCTION ITIC (Information Technology Industry Council) formally CBEMA curve Power Solutions Leo Craig Standby Power System Generator Power Conditioner CVT TVSS Automatic Voltage Stabiliser (AVS) UPS (online) Dual Conversion Mains Failures Sags / Brownouts Surges Spikes / Transients High Frequency Noise Frequency Variation Power Problem UPS Technologies Leo Craig Power Problem Off-Line Line Interactive On-Line Double Conversion Mains Failures Sags / Brownouts Surges Spikes / Transients High Frequency Noise Harmonic Distortion Frequency Variation No Break Change-over UPS - Line interactive (Off Line) Leo Craig Voltage Stabiliser MAINS INPUT OUTPUT LOAD Battery Charger Inverter UPS UPS - Line interactive (Off Line) Leo Craig Voltage Stabiliser MAINS INPUT OUTPUT LOAD Battery Charger Inverter Normal Operation UPS - Line interactive (Off Line) Leo Craig 2-20mSecs break in supply (£) Voltage Stabiliser MAINS INPUT OUTPUT LOAD Battery Charger Inverter Mains Failure £ = Square wave ££ = Stepped or Quasi sinewave £££ = Sinewave On-Line Dual Conversion (VFI) Leo Craig VFI = Voltage and Frequency Independent MAINS INPUT Converter Inverter Battery OUTPUT LOAD Static/Maintenance Bypass On line UPS On-Line Dual Conversion (VFI) Leo Craig VFI = Voltage and Frequency Independent MAINS INPUT V +/- 20% 45-65Hz Vac Vdc Converter Inverter Battery Static/Maintenance Bypass NORMAL OPERATION Vac OUTPUT LOAD V +/- 1% +/-1%Hz On-Line Dual Conversion (VFI) Leo Craig VFI = Voltage and Frequency Independent MAINS INPUT Vdc Converter Inverter Battery Vac OUTPUT LOAD V +/- 1% Static/Maintenance Bypass MAINS FAIL +/-0.05%Hz On-Line Dual Conversion (VFI) Leo Craig VFI = Voltage and Frequency Independent MAINS INPUT Inverter Converter Battery OUTPUT LOAD Vac Static/Maintenance Bypass OVERLOAD/FAULT Specification Considerations Leo Craig • Standards required • Requirements of Load • Site Considerations • Type of System • Autonomy (Back-up time) • Battery Specification • Communications Standards Leo Craig BS EN 62040: UPS Industry standard • BS EN 62040-1-1:2003 Uninterruptible power systems (UPS). General and safety requirements for UPS used in operator access areas • BS EN 62040-1-2:2003 Uninterruptible power systems (UPS). General and safety requirements for UPS used in restricted access locations • BS EN 62040-3:2001 Uninterruptible power systems (UPS). Method of specifying the performance and test requirements Standards Leo Craig BS EN 62040 replaces the EN50091 standard. EN50091-1: Uninterruptible Power supply systems; general provisions of safety EN50091-1-1: Uninterruptible Power supply systems; general provisions of safety used in areas accessible to operators EN60950 : ITE Information technology equipment safety EN50091-2: Uninterruptible Power supply systems (UPS) electromagnetic compatibility provisions EN50081-2: Electromagnetic compatibility (immunity) EN61000-4-2: Immunity: Electro Static Discharge (ESD) EN61000-4-3: Immunity: Electromagnetic Fields EN61000-4-4: Immunity: Transient over voltages (BURST) EN61000-4-5: Immunity: Current surges (Surges) EN61000-4-11: Low frequency Disturbances EN50141: Induced radio interference EN55022: Radio frequency disturbance ENV50091-3: UPS performance and test provisions IEC146 : semiconductor electronic converters IEC529 : degree of protection of casings European directives 73/23: Low Voltage Directive enforcing CE marking 89/336: electromagnetic compatibility directive enforcing CE marking Recommendations Leo Craig Engineering Recommendation G5/4 Planning levels for Harmonic Voltage Distortion and the connection of non-linear equipment to transmission systems and distribution networks in the United Kingdom UPS will put Harmonics back on to the mains 6 Pulse Rectifier typical THD of 20-30% 12 Pulse rectifier typical THD less than 8%. Filters are required to give a THD less than 5%. Active or Passive. G5/4 StatesIf load draws more than 16A / phase an assessment should be made. If in Doubt - Ask the UPS Manufacturer. Remember the Building should comply with the standard not just the UPS Sizing the UPS Leo Craig Total load of equipment – Load list Manufacturers rating plate will always be maximum worst case load Stated Amps is often rated at 110Vac and 50% less at 230Vac Using the manufacturers Wattage and VA ratings may over-size the UPS by up to 50% or worse Sizing the UPS - Example Leo Craig Quantity Power (w) Total Power (w) Telecoms Switch 2 400 800 Server 4 500 2000 KVM switch 1 150 150 Flat screen TFT 1 100 100 Voice Acquisition Mod 1 650 650 Screening router 2 75 150 LAN switches 13 540 7020 Item TOTAL POWER REQUIRED Watts 10870 TOTAL POWER REQUIRED Amps 47.26 From the published information the UPS was sized with a load of 10.87kW. A 15kVA UPS that is capable of supplying 12kW was selected. The running load was estimated to be 6.5kWatts (28Amps) for battery sizing. Once Installed, the load was monitored and the maximum RMS current drawn by the equipment above was 7.3 amps (1.68 kWatts). Power drawn was 15% of the manufacturers published data. This is an extreme case but highlights the potential for over-estimating. Sizing the UPS Leo Craig Total load of equipment – Manufacturers rating plate will always be maximum worst case load Stated Amps is often rated at 110Vac and 50% less at 230Vac Using the manufacturers wattage and VA ratings may over-size the UPS by up to 50% or worse Measure current – RMS and Peak Future Power Requirement Upgrading to ‘Blade or Edge’ servers (1U high servers -450Watts approx) Rack fully populated could exceed 18kW! ‘Power densities is rising’ What should not be supported Lighting Air – conditioning Photocopiers/non essential printers Multiple Small or One Large UPS Leo Craig Question - Should I select one large UPS of multiple small UPS in my server room? Answer - Under most circumstances one large UPS is best Price per kVA £600.00 £500.00 £400.00 £300.00 £200.00 £100.00 6k V A 10 kV A 20 kV A 40 kV A 80 kV A 12 0k V A 20 0k V A 30 0k V A 50 0k V A 80 0k V A 4k V A 2k V A 1k V A £0.00 • Cheaper per kVA • Better Build Quality • Cheaper and Easier Maintenance • Saves Space Site Considerations Leo Craig • Physical size of the UPS. Delivering and positioning – Will it go through the door? • Physical weight of the UPS Can it go up the stairs? Will it fall through the floor? • Location Access: Installation – Servicing - Security Floods, Chemicals and Gases. AC, Soil or water pipes overhead. Ventilation – Removal of heat • Regulations Fire regulations. EPO requirement? Site specific regulations Hospitals, military etc • Interface with Generator 1.6 times larger minimum than UPS 400kVA Configuration - Options Leo Craig 400 KVA Single UPS Cost effective UPS Fails – No Protection (Raw Mains) 400 200 400 200 200 200 Parallel Redundant 2 x 400 KVA Full Protection if a UPS Fails Expensive 400 200 2 x 200 KVA Build up system 200kVa to 400kVA UPS Fails – No Protection (Raw Mains) Expandable System 200 200 N+1 Redundant 3 x 200 KVA Full Protection if a UPS Fails Takes up space Expandable External Bypass Switch Leo Craig BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER Mains Supply INVERTER INPUT MAINS CRITICAL LOAD STATIC SWITCH TO EXTENSION BATTERY CABINET Bypass Switch. 200kVA Single UPS with External Bypass Parallel System With External Bypass Leo Craig UPS A BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTE R INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET Mains Supply CRITCAL LOAD UPS B BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTE R INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET Bypass Switch. 200kVA Parallel 2 x100kVA with External Bypass Parallel Redundant System Leo Craig UPS A BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTE R INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET Mains Supply CRITCAL LOAD UPS B BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTE R INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET 200kVA Parallel Redundant (2 x200kVA) UPS (No Bypass Required) Electrical Infrastructure Leo Craig UPS A BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTER INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET Mains Supply UPS B BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTER INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET UPS C BYPASS LINE INPUT. (MAINTENANCE BYPASS) BYPASS LINE INPUT. (STATIC SWITCH) RECTIFIER INVERTER INPUT MAINS STATIC SWITCH TO EXTENSION BATTERY CABINET CRITCAL LOAD Autonomy Leo Craig Question - How long should the UPS support the load? Answer - Minimum autonomy as I have a generator! WRONG! The autonomy should be as long as it takes to carry out a controlled shutdown! Answer – I want to keep going for 2, 4 or 8 hours WRONG! Temperature rise will be to great if there’s for no air-conditioning 30-45 minutes. Take into account load shedding. Load reduced = increased autonomy & lower heat output Battery sharing? Batteries are the weakest component in a UPS!!! Battery Specification Leo Craig Vented - Old Specification, 3 Monthly top-up. Special battery room - gassing. Special Transport required and Handling. COSHH Plante – 20 year design life, 3 Monthly top-up. Special battery room – gassing. Special Transport and handling required. COSHH NiCad - 20 year design life, 3 Monthly top-up. Special battery room – gassing. Special Transport required. Due to be banned in Europe 2008! COSHH Valve Regulated Sealed Lead Acid (VRLA) 5 or 10 year design life and BS6290pt 4. Maintenance free. Used in office environment. Virtually No gassing. Safe to Transport. Mounted in any plane. Recommend to use 2 strings in single UPS applications Battery Gassing Leo Craig Electrolysis produces Oxygen and Hydrogen on charge Hydrogen production is 100ml per ah per cell per annum on float charge E.g. 4 x 64 EN160-6 would produce 100ml x 160ah x 4 strings x (4 x 64 cells) NB EN160-6 is 3 cells. (8960kgs of batteries) Total 12.3 cubic metres of hydrogen per annum i.e. 1 cubic metre per month i.e. 0.04 cubic metres of hydrogen per day. Result - negligible gas production H2 O2 Heat Output Leo Craig Heat…. Battery on charge is exothermic (gives out heat) Battery on discharge is endothermic (takes in heat) - On discharge heat is negligible - On charge heat is 0.02 watts per ah per 12 volts E.g. 4 x 64 EN160-6 gives off 410 watts of heat on charge. (8960kgs) Room temperature has a greater effect! Battery Life Leo Craig 10 8 Room temperature is important! 6 life 10 year Design Life Battery 10 year – 20oC 5 year - 30oC 2.5 year - 40oC 20C 30C 40C 50C 4 2 0 20 30 40 50 Temp Temperature compensated charging avoids over/undercharge Life increase of 15% max Other influences Quality of Charger will affect the life of the battery Higher the DC ripple the shorter the battery life. Fast recharges also shorten the battery life. COMMUNICATIONS Leo Craig • • • • • • Remote Indication – LEDs, LCD, mimics Volt Free Contacts – BMS Modem – Remote interrogation by phone FCT (fixed cell terminals) for remote locations. 24/7 Monitoring – Service Centre Controlled Shutdown & Monitoring Software • • • • • RS 232 – Direct connection to server/PC SNMP – Presence on LAN – WWW Keep critical servers running longer (load shedding) Real time monitoring 24/7 Monitoring - email alert, SMS, WAP Leo Craig Thank you for Listening Any Questions www.riello-ups.co.uk Electrical Review Article on Resilience www.riello-upspr.co.uk/view/57