Transcript TAS AG - Quality Outsourcing & Communication

WINNER OF CCV QUALITY AWARD
- GERMANY -
TAS AG
Contact Center – BPO service center – service industries
KAI ZUCHOLD
Head of Human Resource Management
TAS AG – Size & enquiries
400 employees in Germany
200 employees in Malta (Joint Venture)
Multilinguale
Dienstleistungen
- services via phone, mail, web chat & social media in 12 Sprachen
B2B enquiries – energy, automotive and
financial sector
e.g. customer acquisition, accounting service,
field service management, service & support
B2C enquiries – e-commerce,
insurance and financial sector
e.g. customer acquisition & service, order service,
support, customer care service, telebanking
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TAS AG – Quality Outsourcing & Communication | www.tasag.de
TAS AG – Impressions
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TAS AG – Quality Outsourcing & Communication | www.tasag.de
TAS AG – Top 5 management tips
Love your employees.
Invest much time.
Promote self determination.
Lead trustingly.
Be proactive and innovative.
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TAS AG – Quality Outsourcing & Communication | www.tasag.de