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AGENDA Company History Quality Certifications India Network Products and Services Industry Solutions India Fashion Logistics Solutions Key Account Management OUR GUIDELINE Our Corporate DNA - FAMILY The core of who we are resides in the fact that we have always been and remain to this day a family owned company... F irst, people first A ll about the customers, always M aking it work better, everyday I nnovation and entrepreneurship L ive sustainability Y ou and Me! Corporate History ... with 141 years of experience, we continue to grow and forge partnerships… PavanEnterprises represent 1st generation ownership 1988 Successors PavanEnterprises, rebuild the company PavanEnterprises Worldwide Logistics opens in the USA 2004 PavanEnterprises opens first international office in Bangalore PavanEnterprises wins “Global Logistics Provider of the Year” 2006 PavanEnterprises opens new warehouse in Bangalore & Chennai & Mumbai PavanEnterpr ises launches the global IT platform HELIOS 2009 2012 PavanEnterprises opens offices in India and Fareast 4 Members of the Main Board Value Creation PavanEnterprises, a privately held, financially stable, experienced partner • We constantly strive to develop better, more efficient ways to do business through: Fast Decisions Customer Focus State-of-the-art IT Solutions Entrepreneurship at all Levels Personalized Solutions Sustainability Our focus: sustainable development 5 6 India Network • In India since 23rd Nov 1988 • 1 Regional office , 8 Branch offices • 123 personnel including 15 sales personnel • Customized solutions for logistics and supply chain requirements • Multimodal transportation services • Automated business processes using fully integrated IT tools. • Executing customs clearance in all major ports Our Expertise Products, Services & Industry Solutions Products and Services 9 Air Freight Keeping you ahead around the clock and around the world •Regular consolidation •Global Preferred Carriers •Strategic Gateways •Punctual pick up and delivery •Handling of Heavy and/or Dangerous Goods •Packaging, Crating and short term warehousing •Customs clearance services Air Partners •Import, export , trans-shipment & Cutsoms Clearance. 10 Major International Airports - India “Strategically located across all major international airports in India”. Major International Airports 11 Key Customers - Airfreight Fashion Healthcare Automotive Others 12 Sea Freight Benefit from strong ties spanning all seven seas •NVOCC Consolidation services with Pelorus Ocean Line * •Project and Break-bulk Cargo * •Buyer’s consolidation* •Import / export stuffing & de-stuffing station •Customs brokerage •Cartage and Inland freight by truck or rail •Warehousing, Storage and Transportation •Export Packaging and Crating •Fixed and flexible schedules on all major routes •Complete Documentation Ocean Carrier Partners * Only in BOM 13 Major Seaports in India “No shipment is too large or too heavy for PavanEnterprises Sea Freight. As an international logistics service provider, we work together with all premium shipping companies on all ocean ports.” Gate way BOM- NHV & DEL Gateway MAA Gateway CCU 14 Brokerage Services Making the complex Customs process simple and fast. • 58 personnel • Own Custom Clearance License • One Stop Shop (Door to Door services) • Expertise in Customs rules, schemes ,classification & regulations • Excellent relationship with Customs/Govt Agencies • Well Versed with handling of second hand capital goods • Support Services for 100% EOU/SEZ/STPI/EHTP • Support customer with Pavan Enterprises Implants in order to maintain statutory records on needs & Chargeable basis. 15 Sea- Air Combined advantages of air and sea freight •More affordable than direct air freight and faster than sea freight •Intermodal transport system •Deadlines held and freight rates reduced •Best routes between points of departure and destination •Available on all main routes from Asia to Europe or US via hub in Dubai or in Vancouver •Cooperation with reliable carriers 16 Contract Logistics & Consulting Developing and implementing tailor- made logistics solutions along the supply chain 1. Product Offering • Warehousing • Distribution • Value Added Services 2. Sectoral Capabilities 3. Current Presence & Reach 4. IT Capability 5. Client List / Testimonials 6. Pavan Enterprises Approach 17 Global Web Portal Access… • PavanEnterprises Information Tool – HIT • Tracking and Tracing • Purchase Order Management • Warehousing: Inventory Management • Air & Sea: Interactive Reporting • Global Transparency – PE Chain • Our Supply Chain Tool for integrated services • Data Warehouse – DWH • Material-In-Transit Reports • Volume Reports • Financial Reports • Real-time reporting • 24/7 availability • Secured Access 18 INDUSTRY SOLUTIONS 19 Industry Solutions – India Healthcare Logistics • Ultra-careful handling to the most stringent shipping standards Automotive Logistics •Individualized automotive logistics solutions for procurement, production and distribution Fashion Logistics • Tailor-made solutions for your fashion logistics needs Renewable Logistics Project Logistics • Our commitment and interest in this sector extends far beyond the specialized products and services we offer for the renewable energy industry. • No matter where your cargo originates; our experienced team will organize everything you need to move. 20 PavanEnterprises India Fashion Logistics 21 Fashion Logistics Our Sectors • Garments / Textiles • Shoes • Accessories • Fabrics/Leathers • Functional Apparels • Furnishing Textiles 22 Fashion Logistics Tailor-made solutions for your fashion logistics needs •Hanging garments (bar/ string hanging) •Packaged goods •Climate-controlled storage units •Event monitoring and KPI reporting •Tailored and integrative IT tools •Value added services such as warehousing, preparation of goods, pick & pack, quality control, distribution to POS •eCommerce & integrated fulfillment solutions 23 Industry Solution Cycle Industry Knowledge Setting the industry benchmark Effective Customer Care Capture New trends & Customer needs Excellent Offer Creates attraction Solution Development 24 Business & Solution Strategy HFL Customer Business & Solution Strategy Member of the Board Headquarter Pavan Enterprises Worldwide Logistics Management Global Logistics Manager Customer Global Product Manager PavanEnterprises Industry Business & Solution Strategy Business & Solution Strategy Regional Logistics Manager Customer Regional Product Manager PavanEnterprises Industry Country Management Customer Country Management / Nominated Account Manager Operation Management Customer Operation Management HWL IT Division Customer IT Division / PCO HWL 25 Key Account Management 26 Understanding Customer Requirements …… Customer Relationship Solution Design Cell An empowered single point of contact Understanding of their supply chain General product knowledge with easy access to expertise Identify solution that can make their supply chain more efficient and effective Industry knowledge Global, regional and local structures Strategic and proactive Supply Chain Consultants as part of the sales process Globally consistent solutions offer Customer Implementation Implementation people in the sales process Globally consistent implementation approach Timely and sufficient resource allocation KAM BPMQ Global & regional performance management and consistent KPIs Local operations interface Proactive issue resolution Contracted service levels are maintained Pro-actively improve productivity and reduce cost 27 Operational Solution – Account Management • Strategic and operational customer business management. • Strategic outlook on business development and value-add opportunities. • Service Level Agreements (SLA) • Execution, Compliance, Review We are Unique… •Very Flexible and service oriented company •We are a solution-oriented and develop strategies for our clients from a single source. •Dedicated and nominated Fashion team •Global Fashion Competence •Competitive Rates •Long term experience in handling and transportation of hanging garments in air and sea freight •Well Known fashion forwarder with good references. 29 Thank you for your attention! Visit us online at: www.PavanEnterprises.in 30