Transcript Service Managers Conference

NISSAN MOTOR INSURANCE
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Dealers Experience Comparison:
Features
Nissan motor Insurance
Non NMI cover note
Policy Issuance
Instant online.
No hassle of cover notes.
Policy usually takes 20-30 days to
get issued. Does not reach customers
in many areas.
Coverage
Pan India
Restricted to local geographical area
Cashless
Facility
Near cashless facility at any Nissan dealer
across the country
Only either that dealer which has a
tie up with the agent/ or the dealer
which has issued a cover note/ local
unauthorised workshop subject to
condition
Paint deduction
Applicable at a fixed rate as per IRDA
circular only for normal policies; not for
policies with add on Zero Dep cover.
Applicable at variable negotiable
rates (both normal and zero Dep
policies) for non national tie ups.
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Dealers Experience Comparison:
Features
Nissan Motor insurance
Non NMI cover note
Labour charges
Zero negotiation by the surveyor as per
Nissan recommended FRH schedule except
denting.
Depreciation as per surveyor/ body
shop manager negotiation, surveyor
negotiates on all aspects like cutting/
welding/ denting/ removal/ refitting/
electrical and mechanical labour
Treatment of
salvage
Zero deduction on all plastic, FRP and glass
items; 10% on radiators and intercoolers
and 5% on other parts
Variable rates of deduction as per the
agreement between the body shop and
insurer, customer bears the cost which
is higher than NMI in many cases.
Parts
classification
Parts like radiator, condenser, fan motor
assembly, ECM BCM, wiring harness,
sensors and motorised headlights are
counted as metal parts where deprecation
depends on the age of the vehicle.
Parts like radiator, condenser, fan
motor assembly, ECM, BCM, wiring
harness, motorised headlamps and
sensors are counted as plastic parts.
Flat 50% depreciation on clams.
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Dealers Experience Comparison:
Features
Nissan Motor Insurance
Non NMI cover note
Liquid lubricants
and consumables
(NMI Zero Dep
policy)
Lubricants and consumables like engine
oil, AC gas, compressor oil, coolant,
brake oil, gear oil and power steering
oil covered in full under zero Dep NMI
policy.
Lubricants and consumables
like engine oil, AC gas,
compressor oil, coolant,
brake oil, gear oil and power
steering oil are not
necessarily covered in non
NMI zero Dep policy.
Optional coverage given
based on extra payment.
Claims available
Unlimited; Insurers cannot deny
Renewals
Non cashless after 2 claims;
insurers can deny renewals
Call centre and
manufacturer
support
Available
Not available
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Thank You
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