15.2 Single - Factor (One - Way) Analysis of Variance

Download Report

Transcript 15.2 Single - Factor (One - Way) Analysis of Variance

Chapter 6
Process Planning,
Analysis,
and Reengineering
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Process Strategy
 Overall
approach to producing goods &
services
 Defines:
capital
intensity
process flexibility
vertical integration
customer involvement
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 2
2
Types of Processes
 Projects
 Batch
production
 Mass production
 Continuous production
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 3
3
Project
Batch
Mass
Continuous
Product
Unique
Made to order
Made to stock
Commodity
Customer
Singly
Few individuals
Mass market
Mass market
Demand
Infrequent
Fluctuates
Stable
Very stable
Volume
Very low
Low to med
High
Very high
Variety
Infinite
Many, high
Low
Very low
System
Long-term
Intermittent
Flow lines
Process industry
Equipment
Varied
General-purp.
Special-purp.
Highly automated
Type of work Contracts
Fabrication
Assembly
Mix, treat, refine
Skills
Wide range
Limited range
Equipment
Experts
craftspeople
Advantages
monitors
Custom work
Flexibility
Efficiency
quality
sped, low cost
large capacity
Disadv.
Nonrepeating
Costly, slow
Capital invest.
Difficult to change
Example
Construction
Printing, bakery
Autos, TV’s
Paint, oil, food
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Highly efficient
Ch 6 - 4
4
Process Planning
 Make-or-buy
decisions
 Process selection
 Specific equipment selection
 Process plans
 Process analysis
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 12
5
Make-Or-Buy Decisions
1.
2.
3.
4.
5.
6.
Cost
Capacity
Quality
Speed
Reliability
Expertise
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 13
6
Process Plans
 Blueprints
 Bill
of material
 Assembly diagram
 Assembly chart / product
structure diagram
 Operations process chart
 Routing sheet
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 15
7
Bill Of Material (unstructured)
No.
1
2
3
4
5
6
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Part No.
51292
51284
52043
51576
51265
Part name
Outlet end
Handle
Switch
Electric cord
Rear housing
51268
Motor mounting plate
2000 by Prentice-Hall, Inc
Ch 6 - 16
8
Product Structure Diagram
Packaged
Hand-vac
Upholstery
tool
Crevice
tool
Forward
housing
assembly
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Hand-vac
Dusting
tool
Screw &
lock washer
assembly
2000 by Prentice-Hall, Inc
Package
Rear
housing
assembly
Ch 6 - 17
9
Operations Process Chart
Part name
Part no.
Usage
Assembly No.
Oper No.
Tools
10
20
30
40
50
Table leg
2410
Table
437
Description
Saw to rough length
Plane to size
Saw to finished length
Measure dimensions
Sand
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Dept.
Machine Time
041
043
041
051
052
2000 by Prentice-Hall, Inc
Ch 6 - 18
10
Process Flowchart Symbols
Operations
Inspection
Transportation
D
Delay
Storage
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 20
11
2000 by Prentice-Hall, Inc
12
Continuous Improvement and Breakthroughs
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 24
13
Process Reengineering
Customer
requirements
data
Strategic
directive
Benchmark
data
Goals & specifications
for process performance
Baseline
analysis
Design
principles
High-level
process map
Innovative
ideas
Key
performance
measures
Detailed
process map
Model
validation
Pilot study of
new design
Full-scale implementation
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 25
14
Design Principles For Reengineering
1. Organize around outcomes, not tasks
2. Capture information once, at the source
3. Centralize resources with information
technology
4. Link parallel subprocesses
5. Design to do work right the first time
6. Remove complexity
7. Identify information & technology levers
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 27
15
Techniques For Generating Innovative Ideas
 Vary
entry point to a problem
 Draw analogies
 Change your perspective
 Try inverse brainstorming
 Chain forward as far as possible
 Use attribute brainstorming
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 28
16
Information Technology
 Management
move
large amounts of data
 Decision
add
 Expert
information system (MIS)
support system (DSS)
decision making support
system
recommend
decision based on expert
knowledge
© 2000by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 29
17
Technology Tools for Process
Improvement
 Artificial
Intelligence
 Advanced Communication
 Manufacturing Technology
 Flexible Manufacturing System
 Robotics
2000 by Prentice-Hall, Inc
18
Artificial Intelligence
 Neural
networks
emulate
 Genetic
algorithms
based
 Fuzzy
interconnections in brain
on adaptive capabilities in nature
logic
simulate
human ability to deal with
ambiguity
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 31
19
Advanced Communications
 Electronic
data interchange (EDI)
 Internet
 Wireless
communications
 Teleconferencing
& telecommuting
 Bar coding
 Virtual reality
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 32
20
Manufacturing Technology
 Numerically
controlled
 Computer
by punched tape
numerical controlled (CNC)
controlled
 Direct
controlled (NC) machines
by attached computer
numerical control (DNC)
several
NC machines controlled by single
computer
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 33
21
Automated Material Handling
 Conveyors
 Automated
guided vehicle (AGV)
 Automated storage & retrieval system
(ASRS)
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 2/e
2000 by Prentice-Hall, Inc
Ch 6 - 34
22
Flexible Manufacturing
Systems (FMS)
 Programmable
machine tools
 Controlled by common computer
network
 Combines flexibility with efficiency
 Reduces setup & queue times
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 35
23
Flexible Manufacturing System
Computer
control
room
Tools
Conveyor
Machine
Machine
Pallet
Load
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Parts
Unload
Terminal
2000 by Prentice-Hall, Inc
Finished
goods
Ch 6 - 36
24
Robotics
 Programmable
manipulators
 Follow specified path
 Better than humans with respect to
hostile
environments
long hours
consistency
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 37
25
Robot Parts
 Controller
hardware,
software, power source
 Manipulator
robot
arm
 End-effector
“hand”
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 38
26
Computer Integrated
Manufacturing (CIM)
 Integration
of design, manufacture &
delivery via computer technology
 CAD - uses software to create & modify designs

CAM - uses programmable automation in
manufacturing
 CAE - links functional design to CAD form design

CAPP - creates processing instructions for CAM
 GT- classifies designs to benefit from prior
experience
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
2000 by Prentice-Hall, Inc
Ch 6 - 39
27
Components Of CIM
CAD
CAE
GT
TQM
DFM
IGES,
PDES,
DMIS
Product
design
Bar codes,
EDI
CAD/CAM
CAPP
MRP
JIT/
kanban
Systems
management
Process
planning
CIM
DSS/ES/
AI
NC/CNC/
DNC
© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
MAP,
STEP
Manufacture
LAN, TOP,
satellites
FMS
Robotics
AGV,
ASRS
2000 by Prentice-Hall, Inc
Cellular
manufacturing
Automated
inspection
Cells
and centers
Ch 6 - 40
28
Adoption Of Technology

Technology Readiness


Technology Design


Know what to automate
Technology Selection


Need well-designed products & efficient
processes
Choose the right level
Technology Integration

© 2000 by Prentice-Hall Inc
Russell/Taylor Oper Mgt 3/e
Have a strategy for incremental automation
2000 by Prentice-Hall, Inc
Ch 6 - 41
29