Transcript Introduction to Dinova Corporate Dining Connection

Gaining New Value from
Dining Spend
Chris Froelich
Vice President, Business Development
October 1, 2014
Dining: 3rd Highest Corporate T&E Category
Percent of Total
0
5%
10%
15%
20%
25%
Airfare
Lodging
Dining
Entertainment
Ground Transport
Car Rental
Telecom
Dinova’s corporate clients
cumulatively spend
more than $2 billion
in dining annually
Meetings
*According to the Concur 2013 Expense IQ Report
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Who Comes To The Business Dining Table
EXECUTIVE MANAGEMENT
CATERING COORDINATORS
EVENT PLANNERS
BUSINESS TRAVELERS
10%
of total corporate
T&E budget
3
Capturing & Leveraging Dining Spend
Challenges Many Programs Face
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•
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Spend highly splintered & no predominant vendors
Little opportunity for centralized purchasing
Traditionally difficult to drive and achieve share shift
Dinova’s Unique Solution
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•
•
•
•
•
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Leverage the corporate credit card
Seamless for travelers / card holders / admins
No Personally Identifiable Information (PII) collected or used
Utilize procurement based techniques and technologies
Companies benefit from aggregated spend across the country
A network of 12,000 restaurants; available on Day 1
All cuisine types and price points
Dinova’s Rebate Model for Corporations
Traveler/Admin Pays
for Meal w/ Company
Corporate Card
Monthly Corp Card
Data Report to Dinova
Dinova Distributes
Rebate to Corporation
Internal Distribution of
Rebate (if applicable)
Dinova Reconciliation
with Restaurants
Newly-found Value for
the Corporate Program
33% of America’s 100 highest-travel-spend corps
4 million+ eligible corporate credit card holders
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Prominent National Dinova Restaurant Partners
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Leading Regional Restaurant Groups
81 Dinova Network Restaurants within 10 miles
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How Dinova Helps Companies Steer Travelers
and Admins to In-Network Restaurants
Client Travel Fairs,
Lunch & Learns, Webinars
Digital Newsletters, Intranet
Company E-mails, Social Media
Events
Communication
Dinova Mobile App
Desktop Search Page / Our Database
Dinova Mobile App is available
for iPhone & Android devices.
Each client is given a custom
link enabling users to access
Dinova’s restaurant network.
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Helping Road Warriors Find Dinova Restaurants
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Key Takeaways
• Finally a program to leverage dining spend
• Potential savings: significant and incremental
• No cost and no significant resource risk
• Minimum ramp-up period
• No sensitive data required (No “PII” captured or used)
• Can coordinate with existing restaurant programs and
relationships (if any)
• Internal communication & support required and is key to success
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Contact
Chris Froelich
VP Business Development
[email protected]
973-954-6006
www.dinova.com
The Ultimate Hotel Shopping Solution
www.tripbam.com
7/7/2015
Solution
We created tripBAM to be the ultimate hotel shopping service. A three step approach.
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$
$
$
$
13
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$
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Opportunity
Attachment rates declining.
Provide hotel rate assurance.
Hotel costs are increasing.
Decrease costs by 20%.
Corporate discounts are complex.
Reduce dependency upon negotiated rates.
Shifting share is difficult.
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Shift share based upon a best rate.
Clusters
A set of hotels is created (cluster) for each trip. Can be biased based upon:
Cluster
Cluster Biasing:
Traveler and Trip Status:
• Distance (by City)
• VIP
• Hotel Quality
• Internal or External Travel
• Amenities
• Traveling with a customer
• Negotiated Property
• Conference Travel
• Chain and Brand (Priority)
• Domestic or International
• Traveler Preference*
• Trip Cost or Average Rate
• Agency Preference*
• Hotel Booked
• Leisure or Corporate
• And more…..
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Rate Shopping
Monitor rates across selected hotels and communicate savings as rates change beyond savings threshold.
Average Rate Savings Thresholds:
• Normal
$20.00
• Same Hotel
$10.00
$300
-
• Pref to Non-Pref +$10.00
• Non-Pref to Pref -$10.00
▬ Fairmont Olympic Hotel
$250
▬ Hotel Max
▬ Sheraton Seattle
$200
$155
$150
$100
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▬ Mayflower Park Hotel
$148
$130
Traveler Creates a Cluster
▬ Hyatt Regency Downtown
$135
Final Booking
Results
KPIs
Bookings
Active Searches
Total Start Cost
Avg Cluster Size
Avg Nights
Bookings w/Offer
Offer %
Savings Found
Avg Savings
Total Savings %
# Pref Props Offered
# NP Pref Props Offered
% Pref Props Offered
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Same
714
558
$430,920
1.00
3.39
75
10.50%
$5,949
$79
1.38%
30
45
40%
Preferred Preferred+
714
714
558
558
$430,920
$430,920
3.65
10.68
3.39
3.39
232
418
32.49%
58.54%
$32,475
$82,811
$140
$198
7.54%
19.22%
199
124
33
294
86%
30%
$400.00
$-
$(200.00)
$(400.00)
$(600.00)
$(800.00)
$(1,000.00)
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Fort Lauderdale-The Westin Beach Resort…
Pietrasanta-Albergo Pietrasanta
San Ramon-San Ramon Marriott
Union City-Crowne Plaza Oakland South-…
Trumbull-Trumbull Marriott Merritt…
Sacramento-Hampton Inn Suites…
Statesville-Courtyard Statesville…
Coraopolis-Courtyard Pittsburgh Airport
Vieques Island-W Retreat And Spa -…
Sunriver-Sunriver Resort
Vineyard Haven-Thorncroft Inn
Islamorada-Casa Morada
Guatemala-Palacio De Dona Leonor
Edmonton-Best Western Plus South…
Boston-Seaport Boston Hotel
Provo-Provo Marriott Hotel And…
Independence-Doubletree By Hilton…
Porticcio-Sofitel Porticcio Thalassa
London-The Waldorf Hilton London
Palm Beach Gardens-Hilton Garden Inn…
Pittsburgh-Omni William Penn Hotel
Istanbul-Ramada Plaza Istanbul City Center
Saint Louis-Hilton St Louis Downtown
Colnbrook-Hilton London Heathrow…
Rome-La Quinta Inn And Suites Rome
Durham-Marriott At Research Triangle Park
Gulfport-Holiday Inn Gulfport-Airport
Searcy-Hampton Inn Searcy
Niagara Falls-Sheraton At The Falls Hotel
Napa-Napa Valley Marriott Hotel And Spa
Danbury-Courtyard Danbury
Clearwater Beach-Sheraton Sand Key Resort
Indianapolis-Homewood Suites By Hilton…
Florence-Hotel Helvetia And Bristol
San Francisco-Holiday Inn Express San…
Seattle-Residence Inn Seattle…
Miami Beach-The National Hotel
Dallas-Grand Hyatt Dfw
Buenos Aires-Intercontinental Buenos Aires
Roma-Hotel Victoria Roma
Washington-W Washington D.C.
Boise-Courtyard Boise Downtown
Baltimore-Sheraton Inner Harbor Hotel
Zurich-Hotel Opera
San Diego-San Diego Marriott Del Mar
New York-W New York
Dallas-Dallas Marriott City Center
New York-Mondrian Soho
Rome-Rose Garden Palace
Rochegude-Chateau De Rochegude
Roissy-Sheraton Paris Airport Hotel And…
Madrid-Ac Palacio Del Retiro
Split-Hotel Vestibul Palace
LQR Analysis
$800.00
$600.00
Good Rates
Bad Rates
$200.00
Total
Steve Reynolds
[email protected]
214-363-9630