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Deployment is not enough Training alone is not working Driving adoption is hard and it takes time What do you need to be successful Where to begin and how to proceed Resources and programs available Common attributes to success Common attributes to success Work closely with the business Translate technology into business value Map capabilities into a solution Envision where you want to be Identify business challenges http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC209 Yammer Success Center Resources • Vision Template Common attributes to success Focus on the user experience Make the solution belongs to users Ask people about areas for improvements Identify “low hanging fruits” to begin with Keep it simple to avoid overwhelming people Get the right team for your pilot 1 2 3 communication scholar sociologist diffusion of innovations * Source: Diffusion of innovations, Wikipedia early adopter 4 5 SharePoint End-Users Study, April 2013 4 4 6 800 End Users Focus Groups (8 people/each) IT Pros Focus Groups (8 people/each) IT Pros IDIs (1:1) Online Survey (users) QUALITATIVE Importance Rating 225 A new and simplified user experience 200 Access your stuff from anywhere Organize and keep teams in sync Store and sync your documents Keep projects on track Share your stuff Find what you need 175 Find the right people 150 125 0% 10% 20% 30% QUANTITATIVE Appeal Rating 40% 50% 60% Engineering, Research & Development Operations, Manufacturing & Logistics Share best practices across geographies Improve and monitor business processes Administration, HR & Legal Services Gather & process forms from employees Accounting, Finance & Procurement Pull data and build financial reports Sales, Marketing, PR & Communications Align Sales and Marketing teams All Store, sync and share your documents Summary: Top scenarios Getting Started 1. 2. 3. 4. 5. 6. Use cases by functions http://channel9.msdn.com/Events/SharePointConference/2014/SPC311 Common attributes to success Show people what’s in it for them Involve corporate communications Leverage sponsors and early adopters http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC209 http://channel9.msdn.com/Events/SharePointConference/2014/SPC311 Establish communication avenues Seek feedback and act on it Clearly communicate goals & timeline http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC209 http://channel9.msdn.com/Events/SharePointConference/2014/SPC311 Deliver simple and engaging training One size doesn’t fit all Bring people together Groom Champions Champions are not only passionate about what they do, but are also excited to evangelize solutions, and help their peers to learn how to use them. How to motivate Champions? http://channel9.msdn.com/Events/SharePointConference/2014/SPC296 Common attributes to success Measure progress against benchmark Improve solution based on user feedback Add more scenarios, one step at a time Yammer Success Center Resources • Success Booklet: 31 days of Yammer Office 365 Adoption Kit • http://aka.ms/o365kit (Employee Satisfaction Survey templates) What Do I Need? Why? Business Relevant Problem Need For Change Solution to Problem Path to Change Champions & Sponsors To Inspire and Drive Change Implementation and Adoption Plan How to change Visit www.DiscoverSharePoint.com Don’t miss the new Discover SharePoint app! http://aka.ms/dspapp http://aka.ms/o365learning Visit the Office 355 Learning Center Download the Office 365 Adoption Kit http://aka.ms/o365kit Browse through the Social Journey Resources http://aka.ms/socialkit Yammer www.yammer.com/itpronetwork