Transcript Document
We’re Not in Kansas Anymore! And we need a brain, AND a heart, AND real courage to thrive in this VUCA world! Kirk Froggatt Director, Organization Effectiveness & Leadership Supply, Agilent Technologies, and Gemini Chair in Technology Management, University of Minnesota Developing the Leadership Bench What got us here won’t get us there hour nexthour thenext forthe for Objectives Objectives •Review changes in the context for high tech leaders •Discuss the implications for leadership effectiveness in this VUCA world •Explore a multi-channel approach for developing the leadership bench AND improving business results •Share best practices and lessons learned from our collective experience Please jump in at any time with questions, comments and your own experiences! The Origins of the Cyclone Changes in the World Around Us (VUCA) are causing Changes in Organization Strategy & Design that require Changes in Leadership Practice and therefore Changes in HR and OE Practices VUCA = Volatile Uncertain Complex Adaptive Implications for Leaders The “VUCA World” Requires New Ways of Thinking New Mind Set New Ways of Doing New Skill Sets New Ways of Being New Attributes New Ways of Winning New Approaches / Practices Key Success Factors What leadership success factors differentiate GREAT good leaders in this VUCA world? from Example: Agilent Leadership Framework Results Past track record of delivering committed results in multiple contexts Skills & Experiences Acquired domain knowledge and management abilities required for strategy formulation and execution Attributes Intellectual capacity, drive, courage, collaboration, EQ, learning agility, and resilience Agilent Leadership Brand Speed to opportunity with uncompromising integrity Developing the Leadership Bench A New Mindset is Required Old Mindset: “Leadership Development” New Mindset: “Leadership Supply” Develop individual leaders Develop the leadership bench with disproportionate focus on “pivotal roles” Develop from within OR recruit from outside Develop AND deploy from within AND recruit from outside Position-based succession planning Role-based readiness planning One-size-fits-all development programs Customized accountability-based learning processes that disrupt, develop, assess 360 competency assessment Outside-in and inside-out assessment of attributes, skills, experiences and brand leadership Focus on weaknesses Find the right “fit”, leverage strengths, correct fatal flaws, compensate for weaknesses Measure satisfaction with development programs Measure leadership behavior in the eyes of followers + results vs. competitors “Best in company” vs. internal peers “Best in class” vs. external benchmarks Developing the Leadership Bench A Multi-Channel Leadership Supply Approach 2. Assess Current Bench Strength Organization & Individual Assessment (Inside-out and Outside-In) Casting & Deployment “Deploy the right person in the right role at the right time” Learning & Development “Stretch, motivate, and grow key players” 3. Determine Leadership Supply Channel Strategy Recruiting “Hire external talent to fill key internal gaps” Readiness Planning “Identify and prepare internal talent with ‘next generation’ potential” 1. Identify Future Business Requirements Strategic Plans – Key Performance & Opportunity Gaps Leadership Supply in Practice A Systems Approach for Improving Business Results • Accountability-based learning: PIPs • Peer coaching and best practice sharing GM Development • Internal AND external coaching vs. lectures • Focus on “unlearning” old mental models • Deployment “tuning” Focus One-size-fits-one Learning while doing Accountability GM Assessment • Results vs. Targets GM Deployment Team Deployment • Right person in right role at the right time • Qtrly Ops Reviews • Inside-Out AND Outside-In Talent Assessment • Ranking & Rewards CEO-led initiative(s) based on top business priorities • Right team to complement the leader and optimize learning and results Surviving the Cyclone Open Dialogue Questions? Comments? Own Lessons Learned? Own Best Practices?